McDonald's
653 S Rand Rd, Lake Zurich
(847) 438-2499
Recent Reviews
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I regularly stop at Lake Zurich McDonald’s, usually just after they open, and it’s consistently a great experience. I place my order through the McDonald’s mobile app, and it is always ready right as I arrive. My go-to breakfast includes an egg and cheese biscuit with extra cheese, a small strawberry banana smoothie, and a hash brown—and this location never disappoints!
From the moment I pull up to the window, I’m greeted with a warm “Good morning” and a friendly smile. The service is consistently fast, courteous, and accurate. I always leave with a cheerful, “Thank you. Have a great day,” and my order is spot-on every time.
The food is just as impressive. The biscuit has that perfect balance: slightly crumbly on the outside, soft and chewy on the inside, with extra cheese melted beautifully over the edges. The hash brown is always golden, crispy, and piping hot. And the strawberry banana smoothie is the perfect blend of sweet and tart and especially refreshing.
I highly recommend stopping by this McDonald’s in Lake Zurich, particularly to visit the morning crew. The team here truly knows how to start your day off right!
Food: 5
Service: 5
They charged me $7,54 for 2 double cheeseburgers where the deal clearly says buy one for $3,59 get another for a dollar totaling around $5. Pay attention what they charge you!
Atmosphere: 4
Food: 4
Service: 1
Did ordered a Big Mac without onions, when I came to change it back they asked me to pull up to the pick-up window 2, I was waiting for a new one more then 25 min, and they just forget about me.
Atmosphere: 1
Food: 1
Service: 1
Fast service. All I did was go to the bathroom after ordering our mobile order for 4 people and when I came out a few minutes later, my husband had it in his hands ready to go! Food was good and freshly made.
Overall great but chess is cold and not melted
Atmosphere: 5
Food: 3
Service: 5
I would say when I was going through the drive through I ordered 10 McNugget and 2 hot n spicy sandwiches and a happy for my sister and my brother. They literally forgot about my sister sandwiches which i understand sometimes to be forgetful but they were giving like attitude and yes I get it u work probably in the morning till end of their shift but at least but that facade on bro💔 and then I had to go back inside to say that they forgot the sandwich and then I grabbed the bag and when I open the bag my fries were gone and my ranch for my McNugget. Gosh I’m literally 16 and have a job and I do not act like that.
Atmosphere: 1
Food: 1
Service: 1
Waited 5 minutes and nobody came to take our order. Terrible service.
5:53pm June 5th....ordered 1 Large Coffee w/3 cream....NOT EVEN LUKE WARM. Don't sell coffee past breakfast if you're going to serve it cold! Too lazy to go back & not worth my time. SMH
Atmosphere: 1
Food: 1
Service: 1
Always friendly and nice
The outdoor seating has been removed, it was great
Restaurantji Recommends
Burger salty and falling apart
Showed up with a paid receipt on the McDonald's app. Would not give me my food. They could not find my code. I had to buy my food again! I was advised that I would get a refund on my app. Horrible management. Horrible app.
Clean. Friendly. Fast.
I called twice. The first time they did not answer. Understandable, sometime they are busy. It was 11:15pm when I called though, so I didn’t expect them to be busy. The second call, someone picked up eventually. I asked which kind of toy they had for the minecraft meal, (twice because he didn’t hear me the first time somehow), and then immediate hang up. I thought it was a simple question but 🤷🏻♀️
The 20 piece nugget with honey mustard. Great portions for a great price.
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