McDonald's

653 S Rand Rd, Lake Zurich
(847) 438-2499

Recent Reviews

Chad Goldstein

Not sure what it is about this location but it's so good. I havent eaten mcdonalds in 30 years but somehow I've become a regular (once every week or two.) I've limited the deliciousness down to the fries and double or triple cheeseburgers. No mustard. No pickles. Extra onions for texture and regular mayo. Try it. Soooo good. Everything else I've tried is pretty standard.

Atmosphere: 5

Food: 5

Service: 5

Andreas Georgiades

Excellent experience, great fast food and great service ?

Atmosphere: 5

Food: 5

Service: 5

foundyou Eleven

Great place to bring kids and hang out. I haven't had a problem here yet

Nicole Keisler

This McDonalds has the best customer service, you are treated more like a friend that's visiting rather than just a customer by ALL that work there, ESPECIALLY by the man named Angel who mostly works the drive-thru! He is more than just a pleasant fixture at this McDonalds, he's a breath of fresh air!! Also, the food is hot & fresh & honestly I MUCH RATHER PREFER this McDonalds over the one next to Mariano's! You won't be disappointed!Kid-friendliness: A new re-built Playland for the kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hashbrown, Fries, Fries Sides, Sandwich

Elliott Smith

Ordered an app ahead of time, Food was not ready at window when I Finally got through the drive-through line. They told me to pull up to one of the waiting spots, Which annoyed me because I ordered in advance and had a very standard order. When they finally brought the food out, was cold and looked like it had been sitting for quite some time so I’m not sure why it wasn’t ready at the window in the first place. The prices the food is absolutely disgusting. The service is atrocious. I will never ever buy McDonald’s again. Gross.

Atmosphere: 1

Food: 1

Service: 1

H R

Visited McDonald's and was impressed by Gilbert's exceptional service. Friendly, efficient, and genuinely caring, he made our visit memorable. Thanks to Gilbert for going above and beyond!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Fries

Susan Perkins

More often than not my order for a plain hamburger with no cheese is wrong. They always manage to get cheese on it even though Im lactose intolerant. Today I asked for a large come with extra extra ice in it. Like fill the cup with ice. I was handed a coke with about an inch of ice in it. I asked for a side cup of ice and they wanted to charge me for ot. When I asked that they fix the original drink the manager gave me a nasty look rolled her eyeballs and poured out about half the soda and added another inch of ice. She said is that enough? I said no. She put more ice in but left a 2 inch headspace so I asked her to top it off with coke which she did with attitude. Im sick of this restaurant being so off putting with their customers. I do still like the one guy that works the drive thru that always is nice and calls everyone his friend. Hire more of that gentlemen please.

Atmosphere: 1

Food: 3

Service: 1

Brian Philipps

Order was incorrect when ordering inside. Drive In has always been great.

Atmosphere: 4

Food: 3

Service: 3

Sammy B.

The menus is very clear good service and is very convenient they always clean the seats tables and

Joel Saez

I was given old refried fries to take the salt off. They barely even filled it.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Happy Meal, Sandwich

HS “Cubs Fan#1” S

It's ok, food overcooked most of the time.

Varg Ironbow

Forgot the sauce for the nuggets and that’s just a big bummer.

Atmosphere: 3

Food: 4

Service: 2

Adventures W Perla

horrible service when i was at the window to pay the lady would not hold the payer closer to me and told me “were going to be here all day im not moving” when i told her i couldn’t reach and was disrespectful. She laughed at me when i asked for a receipt i will be contacting cooperate about my experience .

Atmosphere: 1

Food: 1

Service: 1

Dan Jender

I love how they don't want people in the dining room.After standing at the register for 5 minutes the manager finally took my order and said I should go through the drive thru

Brian Miller

Order was not perfect. Wrong breakfast sandwich and no ketchup on bag.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Sandwich

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