We got Wing-stop and there was hair in my fries.!!! Never again !!
Rachel Jackson
Wait 2 hours to get food, ended up canceling and going to McDonalds! Dont recommend if you want eat in a timely manner!
Marri Juan
Tried to place an order for pick up 15mins before they close, but they rejected me because they said they were about to close when it says they’re open til 12am. Dont advertise your hours if its not going to be accurate. Put it at 11:45pm then instead of 12am, business should still be open and serving til 12am.
Atmosphere: 1
Food: 1
Service: 1
Fanessa Williams
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being.
This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it?
I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food.
DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt.
Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me.
You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice.
I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word.
I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Emma Mccabe
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Joseph Huss
I ordered wings last night! Absolutely great service by the manager and team! Would highly recommend…
Atmosphere: 5
Food: 5
Service: 5
Jody Swenson
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
Peter Ruggio
How are you going to have an offer for T-Mobile customers and then pull it? 👎
marcus jones
Called to place an order and they hung up on me
Service: 1
Stefan Milutinovic
The food is very good well seasoned especially the fires and ranch the ratio for sauce so pretty good for each wing
Atmosphere: 4
Food: 4
Service: 5
BIGGDOGG 305
I’ve been going here since they opened, I was happy to have a Wingstop less than a mile from home but I’ve had so many issues with the quality of the food here, undercooked, inadequate seasoning, etc, etc, each time, the manager was great and fixed the issue. Every time the employees there figure out how to cook, a few weeks later it’s a totally different crew/manager and the same issues resurface. Yesterday I bought 40 Louisiana Rub classic wings, added “extra cook time” as always, but when my wife picked up the wings, they were in the same sealed aluminum pan that I hate because the steam it produces removes the crispness of the wings that I like. The wings were huge like pterodactyl wings, half were unseasoned, most of them were undercooked, my wife had to place them in the oven just to make them edible. I would’ve called the manager but after all the issues I’ve had at this location I think it’s time to give up. If I ever purchase wings from Wingstop again it won’t be this location. I didn’t take any pictures last night but I’ve added a picture of the last time I had this issue of no seasoning on the wings (December 24, 2024) I never dip my wings so seasoning is very important
We got Wing-stop and there was hair in my fries.!!! Never again !!
Wait 2 hours to get food, ended up canceling and going to McDonalds! Dont recommend if you want eat in a timely manner!
Tried to place an order for pick up 15mins before they close, but they rejected me because they said they were about to close when it says they’re open til 12am. Dont advertise your hours if its not going to be accurate. Put it at 11:45pm then instead of 12am, business should still be open and serving til 12am.
Atmosphere: 1
Food: 1
Service: 1
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being. This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it? I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food. DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt. Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me. You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice. I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word. I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
I ordered wings last night! Absolutely great service by the manager and team! Would highly recommend…
Atmosphere: 5
Food: 5
Service: 5
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Restaurantji Recommends
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
How are you going to have an offer for T-Mobile customers and then pull it? 👎
Called to place an order and they hung up on me
Service: 1
The food is very good well seasoned especially the fires and ranch the ratio for sauce so pretty good for each wing
Atmosphere: 4
Food: 4
Service: 5
I’ve been going here since they opened, I was happy to have a Wingstop less than a mile from home but I’ve had so many issues with the quality of the food here, undercooked, inadequate seasoning, etc, etc, each time, the manager was great and fixed the issue. Every time the employees there figure out how to cook, a few weeks later it’s a totally different crew/manager and the same issues resurface. Yesterday I bought 40 Louisiana Rub classic wings, added “extra cook time” as always, but when my wife picked up the wings, they were in the same sealed aluminum pan that I hate because the steam it produces removes the crispness of the wings that I like. The wings were huge like pterodactyl wings, half were unseasoned, most of them were undercooked, my wife had to place them in the oven just to make them edible. I would’ve called the manager but after all the issues I’ve had at this location I think it’s time to give up. If I ever purchase wings from Wingstop again it won’t be this location. I didn’t take any pictures last night but I’ve added a picture of the last time I had this issue of no seasoning on the wings (December 24, 2024) I never dip my wings so seasoning is very important
Atmosphere: 3
Food: 1
Service: 5
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