Chicago's Chicken Shack- Lansing, IL

Tiffany had great service, 12 piece tender was cooked great, but I didn't receive mild sauce on my fries even though it has come on it in the past without asking.

Atmosphere: 5

Food: 3

Service: 5

I was at the bar next door and the only thing they allow u to eat is the chicken shacks food so with that being the only option I ordered food...
extremely overpriced especially for the size portions but that's not even the real issue my food not cooked all the way I told the employee of the bar there response was it be like that sometimes offered to take it back for a replacement I received replacement just to get a order that wasn't mine and food still under cooked I walked next to see what's the issue myself to see a man come not change his gloves and touching multiple things nobody has hair nets on and the chicken is sitting on the table in a bin that told and showed me enough I didn't ask for my money back I just walked out I will never come back that bar re

Update please have your employees change there gloves

Atmosphere: 2

Food: 1

Service: 1

This was my second time enjoying the wing lunch special. The owner was sitting there while the cashier rung my order up. She asked was i a reward member. I said No. The owner said the first time you came no one asked for your number. I said No. She said you get a free Kool aid for that. I was sold after that because I appreciate her customer service and how she pay attention. Some of these establishments dont give you anything for an inconvenience. The wings are nice size and seasoned well. I have absolutely no complaints. The lemon cake is DELICIOUS FYI!!! I will definitely be returning.

Atmosphere: 5

Food: 5

Service: 5

I ordered a 4 wing leg & thigh… it took forever to get my food on top of that my food was cooked soft raw like not cooked enough with no flavor… them guys are playing in that kitchen this is very unacceptable… I wish I would have read the reviews before coming they are very true… disgusting

Atmosphere: 1

Food: 1

Service: 1

THE OWNER WAS RUDE I WALKED IN TO PICK UP MY ORDER AND WAS SITTING MINDING MY BUSINESS AND SHE COMES UP TO THE FRONT AND POINTS HER FINGER AT ME FROM THE COUNTER AND SAID YOUR ORDER WILL BE UP SHE TELLS ME OH YOU LIKE TO LEAVE AND KEPT GETTING SMART WITH ME I WILL NEVER EVER PATRONIZE THEM EVER THE ABSOLUTE WORST SERVICE I HAVE EVER RECEIVED SHE FUSSES AT ME AND TRIES TO TURN IT AROUND ON ME IF SHE IS THE OWNER SHE NEEDS TO REEVALUATE HOW SHE TALKS TO PEOPLE AND THEN LOOK AT HER RESPONSE JUST TERRIBLE BUT THATS HOW HER ATTITUDE WAS WHEN I WAS IN THERE BEWARE WHEN YOU GO IN BECAUSE EVEN WHEN YOU ARE QUIET AND MINDING YOUR OWN BUSINESS SHE WILL TARGET YOU

Atmosphere: 1

Service: 1

Chicken order was horrible!Ordered 1 6 piece cooked hard with lemon pepper. Couldn’t take any lemon pepper and a speck of mild sauce. The other 6 piece wing and 4 pieces wing wasn’t supposed to be fried hard and it was fried very hard. Both of The chicken wings orders had a speck of mild sauce on it and no mild sauce on the fries. Before I left with my order I asked the lady is there mild sauce on the order. One of the young cooks stated I put love in that order and laughed. I am disappointed because we like to support the businesses in Lansing. I tried to call and tell them about the order and no one answered the phone.

Atmosphere: 1

Food: 1

Service: 1

10/10 everytime i come here. Friendly folks, always done on time and fresh. No complaints and I even got folks who come here exclusively to get food when visiting from out of town. Best chicken in the south suburbs!!!!

Atmosphere: 5

Food: 5

Service: 5

They're a little slow, but the food is always delicious & hot!

Atmosphere: 5

Food: 5

Service: 4

This chicken was delicious. Every bite to the end. I'll be visiting them again.

Really Good Chicken made fresh when you order it every time I order it I am a regular now

First three experiences have been good. Food was fresh and customer service was good as well.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Churros, Kool-Aid, Coleslaw, Lansing Shack Sports Pack All Wings

Food is always fresh & hot💞

Atmosphere: 5

Food: 5

Service: 5

Bread in Chicago is on the bottom not a argument just facts

Atmosphere: 5

Food: 3

Service: 5

Amazing! Must try. We ordered chicken sandwiches and it was fresh. The sandwiches were large. On the next visit, I will add extra pickles and extra chicken sauce.

The chicken was so flavorful and moist: i ate it without the bun. The staff was great too. Friendly and excellent customer service.

We will be back to try other menu items.

Thank you

Atmosphere: 5

Food: 5

Service: 5

Take out only during cold months, Food was fresh and piping hot, great service and people working there as well! A definite must try, you will not be disappointed!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Fish, Coleslaw