I stop by looking for the Harold's which is no longer there. I was like oh they are new. The lady at the counter seem to be pleasant. I stated how I always order my chicken, salt pepper n mild sauce. The lady states they don't put salt on their chicken, it tastes cook without and has a great batter. She stated i can add my own salt. Ask if I wanted lemon pepper n I said yes. I also order okra. I order it to b fried hard! The lady said it will take 17mins. The lady does not call out any orders, u have to come back to the counter. There's not much to write home about. They serve kool-aid as it's only beverage(know really how to cut the cost) and thats one of the few I notice. After waiting, seeing ppl come and go. I checked on my food, which was already done. I thought it was done! Remember she said i cn add my own salt!. The chicken had no flavor and was not fried hard! The okra was not fired hard but taste better than the chicken. Smdh. How can u mess up chicken!? The chicken had no flavor! I will not be a returning customer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Okra
April Gilliam
This is the second time we have ordered from this place and chicken once again is undercooked! We wanted to give them a second chance but this was it. We called to let them know and were told they cook all wings for 16 minutes. Can you please tell me what that means they were undercooked. They offered us another order but we declined. I hate that Harold’s left from this spot because the new restaurant is garbage. I try to support but I can’t let this go, disgusting.
Atmosphere: 3
Food: 1
Service: 3
Katrina Short
Fresh and hot very tasty ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Sauce, Fries, Coleslaw, 25 Wings, Taste of the Shack, Fried Okra
Sweetist Princess
When This place first opened up, Everything was nice, I been a Returning Customer since This Business been ReOpened, I always Patronize this business and have Large Orders, I Request for Extra Coleslaw, SO MANY PEOPLE NEVER EVEN WANT THERE COLESLAW, I Know cause! I sits the lobby when I waits on my order when those who calls in and picks up there order and tells them they dont want there coleslaw, So it should not be nothing for this PLACE TO GIVE You a couple extra coleslaw, I SPEND BETWEEN ROUGHLY 30$ TO 50$ Every Visit, The Lady at The Register gets petty and ONLY GIVES ME ONE EXTRA Even when I spends 40$ and 50$ SHE IS SO PETTY?, And Yesterday on Friday when I went, She GOT EVEN MORE PETTY AND SAID THAT I HAD TO PAY FOR EXTRA COLESLAW?, And I'm someone who usually Buys 2 and 3 Dinners, The Lady Energy at The Register Attitude has Changed SHE ISNT PLEASANT ANYMORE, and I DONT FEEL LIKE A VALUABLE CUSTOMER NO MORE when it comes to her, The Other Younger Cashiers Is More Friendly and ACCOMENDATING then her, I been reading other Reviews what other Customers been saying about her, and I can Attest that they are Correct, Cause I always Patronize this Business and I have been a witness about her Attitude for a while now, So she cant say what I said isnt Accurate, She's BEEN DIFANTLY COMING OFF AS SOMEONE HAVING TOXIC ENERGY LATELY, I'M USUALLY VERY LOYAL CUSTOMER! But with an Attitude like her's Lately, That will Make Me Not want to be a Returning Customer, I Prefer to Spend my Money where Im Appreciated and someone who doesnt BE PETTY WITH THERE CUSTOMERS?.
Atmosphere: 1
Food: 3
Service: 1
Ericka Fairbanks
My second time coming and hands down it’s better than any Harold’s I’ve had in recent times. The food is always done when they say it will be and it’s finger licking good. The wings and pickles are amazing I had to stop during my meal to make this review because it really is that good! Great customer service
Atmosphere: 5
Food: 5
Service: 5
NICKIE Stanton
We ate here two weekends in a row prior to making this review. The food was awesome it tasted like it was made with love. In addition, the customer service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Sauce, Fries, Fried Pickles, 10 Wings, Fried Okra
Darlene Hampton
Absolutely the best Chicken on the south side of Chicago hands-down you go there one time you’ll be done with KFC and Popeyes. The service is outstanding the owner greet you with a smile. I must say the best I’m so happy they came to lansingParking: Plenty of parking if there’s no parking up front, you can always park in the back
The Owner Ms. Hampton is one of the rudest women I've ever spoke to in my life. She actually called and yelled at my husband about an order of fries that we tried to cancel twice and no one answered. I have the phone records to prove it. I will NEVER step foot in her establishment. I suggest no one else does either. They way she talks to people is appalling. I will be putting a review on Facebook.
Atmosphere: 1
Food: 1
Service: 1
Jeff
Good food and friendly
Atmosphere: 4
Food: 5
Service: 4
jacques brooks
Fantastic has it loved it about to order
Atmosphere: 5
Food: 5
Service: 5
Mary Frey
The Chicago Chicken shack is what it’s supposed to be ..a laid back chicken place with pick up only unless you want to pay the OUTRAGEOUS!!prices of UBER or any of their services!! #1 no option of flats only …#2 not crispy coating with a great dredge …#3 lemon pepper I could not taste #4 no celery and carrots !! HUGE MISS !! #5 HUGE HUGE HUGE HUGE miss no blue cheese ! #6 hottest you have is for a 2yr old ! (Come TF ON where’s the HEAT ! Faking RED HOT sauce for your hottest sauce ?) The ONLY GOOD things on bringing my butt out in fall weather is the chicken was moist(coating sucked ) and the lady that checked me out. Was absolutely AMAZING she also took my order …but this is a one time eat ! Will not EVER return! You think you have something in Lansing I’m sorry step it up or close now ! Being honest as I do on all reviews…you will not be here long !! Sorry not sorry get a great breading …DEFINITELY some better sauces ! And celery and carrots…and DEFINITELY some blue cheese for dipping !! And the atmosphere is BORING !!Kid-friendliness: I’m sure it’s kid friendly as a person leaves their kid in the car to go pick up their order ! They will def not make it in Lansing IL !!
Atmosphere: 1
Food: 2
Service: 5
Simone Burns
The customer service here is always the best. The cashier is always so nice, friendly and wearing a smile. The food is always really fresh with good flavor. Would definitely recommend!
I stop by looking for the Harold's which is no longer there. I was like oh they are new. The lady at the counter seem to be pleasant. I stated how I always order my chicken, salt pepper n mild sauce. The lady states they don't put salt on their chicken, it tastes cook without and has a great batter. She stated i can add my own salt. Ask if I wanted lemon pepper n I said yes. I also order okra. I order it to b fried hard! The lady said it will take 17mins. The lady does not call out any orders, u have to come back to the counter. There's not much to write home about. They serve kool-aid as it's only beverage(know really how to cut the cost) and thats one of the few I notice. After waiting, seeing ppl come and go. I checked on my food, which was already done. I thought it was done! Remember she said i cn add my own salt!. The chicken had no flavor and was not fried hard! The okra was not fired hard but taste better than the chicken. Smdh. How can u mess up chicken!? The chicken had no flavor! I will not be a returning customer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Okra
This is the second time we have ordered from this place and chicken once again is undercooked! We wanted to give them a second chance but this was it. We called to let them know and were told they cook all wings for 16 minutes. Can you please tell me what that means they were undercooked. They offered us another order but we declined. I hate that Harold’s left from this spot because the new restaurant is garbage. I try to support but I can’t let this go, disgusting.
Atmosphere: 3
Food: 1
Service: 3
Fresh and hot very tasty ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Sauce, Fries, Coleslaw, 25 Wings, Taste of the Shack, Fried Okra
When This place first opened up, Everything was nice, I been a Returning Customer since This Business been ReOpened, I always Patronize this business and have Large Orders, I Request for Extra Coleslaw, SO MANY PEOPLE NEVER EVEN WANT THERE COLESLAW, I Know cause! I sits the lobby when I waits on my order when those who calls in and picks up there order and tells them they dont want there coleslaw, So it should not be nothing for this PLACE TO GIVE You a couple extra coleslaw, I SPEND BETWEEN ROUGHLY 30$ TO 50$ Every Visit, The Lady at The Register gets petty and ONLY GIVES ME ONE EXTRA Even when I spends 40$ and 50$ SHE IS SO PETTY?, And Yesterday on Friday when I went, She GOT EVEN MORE PETTY AND SAID THAT I HAD TO PAY FOR EXTRA COLESLAW?, And I'm someone who usually Buys 2 and 3 Dinners, The Lady Energy at The Register Attitude has Changed SHE ISNT PLEASANT ANYMORE, and I DONT FEEL LIKE A VALUABLE CUSTOMER NO MORE when it comes to her, The Other Younger Cashiers Is More Friendly and ACCOMENDATING then her, I been reading other Reviews what other Customers been saying about her, and I can Attest that they are Correct, Cause I always Patronize this Business and I have been a witness about her Attitude for a while now, So she cant say what I said isnt Accurate, She's BEEN DIFANTLY COMING OFF AS SOMEONE HAVING TOXIC ENERGY LATELY, I'M USUALLY VERY LOYAL CUSTOMER! But with an Attitude like her's Lately, That will Make Me Not want to be a Returning Customer, I Prefer to Spend my Money where Im Appreciated and someone who doesnt BE PETTY WITH THERE CUSTOMERS?.
Atmosphere: 1
Food: 3
Service: 1
My second time coming and hands down it’s better than any Harold’s I’ve had in recent times. The food is always done when they say it will be and it’s finger licking good. The wings and pickles are amazing I had to stop during my meal to make this review because it really is that good! Great customer service
Atmosphere: 5
Food: 5
Service: 5
We ate here two weekends in a row prior to making this review. The food was awesome it tasted like it was made with love. In addition, the customer service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Sauce, Fries, Fried Pickles, 10 Wings, Fried Okra
Absolutely the best Chicken on the south side of Chicago hands-down you go there one time you’ll be done with KFC and Popeyes. The service is outstanding the owner greet you with a smile. I must say the best I’m so happy they came to lansingParking: Plenty of parking if there’s no parking up front, you can always park in the back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Fried Pickles, 10 Wings
Very good ?
Best fried chicken in Lansing, better than Harold's chicken.
Atmosphere: 4
Food: 5
Service: 4
The wings and fries was good but I have to get my chicken fried hard next time.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, My Girl Aint Hungry, 25 Wings
Restaurantji Recommends
The Owner Ms. Hampton is one of the rudest women I've ever spoke to in my life. She actually called and yelled at my husband about an order of fries that we tried to cancel twice and no one answered. I have the phone records to prove it. I will NEVER step foot in her establishment. I suggest no one else does either. They way she talks to people is appalling. I will be putting a review on Facebook.
Atmosphere: 1
Food: 1
Service: 1
Good food and friendly
Atmosphere: 4
Food: 5
Service: 4
Fantastic has it loved it about to order
Atmosphere: 5
Food: 5
Service: 5
The Chicago Chicken shack is what it’s supposed to be ..a laid back chicken place with pick up only unless you want to pay the OUTRAGEOUS!!prices of UBER or any of their services!! #1 no option of flats only …#2 not crispy coating with a great dredge …#3 lemon pepper I could not taste #4 no celery and carrots !! HUGE MISS !! #5 HUGE HUGE HUGE HUGE miss no blue cheese ! #6 hottest you have is for a 2yr old ! (Come TF ON where’s the HEAT ! Faking RED HOT sauce for your hottest sauce ?) The ONLY GOOD things on bringing my butt out in fall weather is the chicken was moist(coating sucked ) and the lady that checked me out. Was absolutely AMAZING she also took my order …but this is a one time eat ! Will not EVER return! You think you have something in Lansing I’m sorry step it up or close now ! Being honest as I do on all reviews…you will not be here long !! Sorry not sorry get a great breading …DEFINITELY some better sauces ! And celery and carrots…and DEFINITELY some blue cheese for dipping !! And the atmosphere is BORING !!Kid-friendliness: I’m sure it’s kid friendly as a person leaves their kid in the car to go pick up their order ! They will def not make it in Lansing IL !!
Atmosphere: 1
Food: 2
Service: 5
The customer service here is always the best. The cashier is always so nice, friendly and wearing a smile. The food is always really fresh with good flavor. Would definitely recommend!
Atmosphere: 5
Food: 5
Service: 5