The food was great but the service could have been better. The staff seemed as if they couldn't wait to leave.
Atmosphere: 5
Food: 5
Service: 4
idavid_ro16
BYE, this Popeyes employees always have a nasty attitude. It’s like they don’t know how to talk. People come here to spend their money and get good food, not to be annoyed with attitudes especially the young folks. No home training!
Atmosphere: 1
Food: 5
Service: 1
Melvina Roundtree
It was the 1st time I had been to Popeyes in several years. The drive thru way busy. We went inside. We enjoyed the food.
Atmosphere: 4
Food: 4
Service: 4
Rhonda Oconnor
When you buy a box of chicken, the staff just put any pieces in the box. They don't try to give you at least two pieces of each chicken part. They just put whatever in the box.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Frying Chicken with Feathers, Regular Red Beans & Rice
Linnetta Taylor
Very disappointed with the taste of the chicken and the fact that this location had a different menu from others.
Atmosphere: 3
Food: 3
Service: 3
valena jones
I am sitting in the Lobby waiting on my food patiently but I do not like how I can literally hear so much cursing from the staff and loud I will be back but I will stick with the drive thru so I will not hear so much cursing and playing around
Atmosphere: 1
Food: 5
Service: 5
Ben Pittman
This is one of the worst Popeyes outside of the Chicago ones. Don't spend your money here at
Atmosphere: 1
Food: 1
Service: 1
Brittany Norris
The Popeyes location in Lansing, IL needs all new staff. Everytime I come here, there are always 2 to 3 employees standing outside while there are long lines, the orders are never correct and the customer service is poor.Today, I ordered the $6.99 special that includes two pieces of chicken , two sides and a biscuit. I only received one side dish. The chicken was bland and uncooked. I called three times to speak with a Manager but there was no answer. Not to mention, the young lady at the drive-thru window was very rude. She did not greet me, and she did not repeat my order to ensure accuracy.I will no longer be a consumer of this Popeyes location.
One of the better PopeyesParking: Very spaciousWheelchair accessibility: Two space
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Meal
Susie Dixon
I come here often..the chicken here is usually hot and fresh..but the front of the house staff is not friendly..maybe they could benefit from some customer service training ?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: 12pc Signature Chicken Family Meal
Tina J
There is always teenagers working there have attitudes and are very inconsiderate. Also did not answer the phone environment not clean.
Art Harden
Can get a little hectic after 4pm. Had to wait for my drive up order in the parking lot! Ultimately had to go on the store to pick it up!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Handcrafted Tenders 8 pcs, Reg Red Beans and Rice, Sweet Heat Sauce
Priced to high 16 pieces for $64 ridiculous.
Atmosphere: 1
Food: 5
Service: 5
The food was great but the service could have been better. The staff seemed as if they couldn't wait to leave.
Atmosphere: 5
Food: 5
Service: 4
BYE, this Popeyes employees always have a nasty attitude. It’s like they don’t know how to talk. People come here to spend their money and get good food, not to be annoyed with attitudes especially the young folks. No home training!
Atmosphere: 1
Food: 5
Service: 1
It was the 1st time I had been to Popeyes in several years. The drive thru way busy. We went inside. We enjoyed the food.
Atmosphere: 4
Food: 4
Service: 4
When you buy a box of chicken, the staff just put any pieces in the box. They don't try to give you at least two pieces of each chicken part. They just put whatever in the box.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Frying Chicken with Feathers, Regular Red Beans & Rice
Very disappointed with the taste of the chicken and the fact that this location had a different menu from others.
Atmosphere: 3
Food: 3
Service: 3
I am sitting in the Lobby waiting on my food patiently but I do not like how I can literally hear so much cursing from the staff and loud I will be back but I will stick with the drive thru so I will not hear so much cursing and playing around
Atmosphere: 1
Food: 5
Service: 5
This is one of the worst Popeyes outside of the Chicago ones. Don't spend your money here at
Atmosphere: 1
Food: 1
Service: 1
The Popeyes location in Lansing, IL needs all new staff. Everytime I come here, there are always 2 to 3 employees standing outside while there are long lines, the orders are never correct and the customer service is poor.Today, I ordered the $6.99 special that includes two pieces of chicken , two sides and a biscuit. I only received one side dish. The chicken was bland and uncooked. I called three times to speak with a Manager but there was no answer. Not to mention, the young lady at the drive-thru window was very rude. She did not greet me, and she did not repeat my order to ensure accuracy.I will no longer be a consumer of this Popeyes location.
GHETTO
Restaurantji Recommends
The chicken skin
Atmosphere: 3
Food: 5
Service: 3
One of the better PopeyesParking: Very spaciousWheelchair accessibility: Two space
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Meal
I come here often..the chicken here is usually hot and fresh..but the front of the house staff is not friendly..maybe they could benefit from some customer service training ?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: 12pc Signature Chicken Family Meal
There is always teenagers working there have attitudes and are very inconsiderate. Also did not answer the phone environment not clean.
Can get a little hectic after 4pm. Had to wait for my drive up order in the parking lot! Ultimately had to go on the store to pick it up!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Handcrafted Tenders 8 pcs, Reg Red Beans and Rice, Sweet Heat Sauce