Subway in Lansing

“Jay at the counter was amazing! We ordered online because there was a line but he made accommodations like mayo and mustard on the bread etc. half tomato on the nachos, as we were in store, and he didn’t make a fuss about us asking to edit the order. The atmosphere gets a 1 star because the people walking in were obnoxious and rude. Definitely would have eaten inside had there not been numerous people in there being rude to the employee. Thanks Jay!!“

“First of all, the staff at this particular location need a raise, Because they actually understand customer service. I went to Subway and had no clue what I wanted to eat, And yet the staff was patient with me did not rush me can allow me to customize my sandwich. The way I wanted to. They had the footlong cookie too, which I wanted to try however, After the cookie went into the oven, I was expecting it to have a crispy exterior like a cookie, but it did not, it felt almost like a footlong piece of cake. Which was the only bad thing about it...“