Subway
3513 Ridge Rd, Lansing
(708) 895-9555
Recent Reviews
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Staff were professional. Food order completed upon scheduled pickup time
Parking: Limited parking on the side
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Grilled Chicken, Subway Club
Ordered on the subway app and I was disgusted when I got home. First of all I requested pepper jack and toasted the sandwich had American cheese and was not toasted. Second of all I ordered extra onion not the whole onion on the sandwich
Food: 1
Dear management, when I walked into the store today I almost slipped as the floor was being mopped and there was no sign posted in case someone would fall! No biggie not my business but then as I was ordering Juan told me “not to touch the glass he just cleaned it”. No excuse me can you please? Just a demand! Is this subway? Fall risks and terrible customer service… you better keep Juan in the back because he is unprofessional and not equipped to work with the public in any way. Even when I asked him his name and misspoke he was very arrogant about the pronunciation of his name but I definitely needed to get it right for this! I work for the state but hey I could’ve been from corporate…. They will never know…but they failed in my book today! Take heed…don’t just hire because you need help! Get some quality people inside. I hope this helps.
Atmosphere: 1
Food: 1
Service: 1
If I could give it no stars I would. Absolutely horrible customer service! The guy that made my sandwich was extremely rude and was rolling his eyes every time I said something. Very unprofessional will not be going back to this location
Fast service. We were in a hurry for lunch and not disappointed.
Atmosphere: 5
Food: 5
Service: 5
2 of the last 3 times they got our order wrong. We live in Cal.City so returning the order is not possible.
Atmosphere: 3
Recommended dishes: The Boss
I go to this subway quite often for years! I was so disappointed when a new employee fixed my sandwich he was so nervous he made me nervous,I ordered a six inch chicken teriyaki he was reading off a card instead of listening to what I wanted on my sandwich he was shaking while he sloppily added loads of veggies that fell off the bread and chicken it was so sloppy! Please teach new employees how to do their jobs BEFORE working with your customers! It was an awful experience!!!
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever!!!!!me and my friend went in there Friday 11-10-23 8:23pm with my friend a lady was attending us then a tall guy came out with an attitude telling us that if we were dinning in or out we proceeded to say “out” then he asked how many sandwiches we were having and me and my friends we were trying to count in “Spanish” and he started mimicking us being racist and the other lady was laughing as well.will never be coming back to this place again.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, the staff is racist and rude, a man attended us by making racist jokes. I will never go again.
Atmosphere: 1
Food: 1
Service: 1
Ordered online and they got my sandwish order wrong. Didn't add cheese or change the bread type.
Food: 1
Restaurantji Recommends
Friendly service
Place is always clean, friendly, and food is always delicious! ? Staff is always excellent.
Atmosphere: 5
Food: 5
Service: 5
Save your money & time…rude and rushed service. Spend elsewhere. Thank me later.
The service food and cleanliness of the store was great.The attendant was polite and the quiet town area made enjoying my meal more comfortable.
Atmosphere: 5
Food: 5
Service: 5
Quick , Fast and always Delicious
Atmosphere: 5
Food: 5
Service: 5
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