Baskin-Robbins
210 Peterson Rd Grand Plaza, Libertyville
(847) 680-8008
Recent Reviews
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I have to shout out the kid who was working December 13 at 4pm. You were polite, friendly, and despite serving both the counter and the drive thru, you didn’t get flustered and acknowledged everyone’s patience. Thank you for being so kind when I called looking for a cake for my daughter after another location chose not to tell me they were out of stock of what I’d ordered and already paid for (to anyone reading, STAY AWAY FROM THIRD LAKE LOCATION). You helped me make sure my daughter had the cake she wanted for her 18th birthday. I appreciate your willingness to serve others!
We have ordered ice cream cakes from this location on several occasions now and they have been fabulous! Orders are always ready on time and the cakes look and taste great. Appreciate the always friendly service!
Recently started going to this location & there only one reason why I will keep coming back. Jessica! Best customer service ever.
Girl at the window at evening she is very sweet and good go and fast service and her name is Dhriti she is so good
And swee
Atmosphere: 5
Food: 5
Service: 5
Forgot a preordered cake and ruined thanksgiving with no remorse or restitution besides a shrug and refund. Avoid this location if you need something done correctly.
Service: 1
Just don’t go here they never have any of the flavors listed on the website and it’s always lackluster service. Anywhere else would be better
Love the staff, service and flavors.
This place is awesome. One of the best places for anything chocolate! Definitely a downtown ! Plus they are military friendly.
Great for special gifts, celebrations and afternoon treats. Friendly and helpful staff managed by great owners.
This is a great place for ice cream and worth standing in a the long line! My husband loved the rum raisin and I enjoyed the mocha chocolate chip!
Restaurantji Recommends
Great place to meet and catch up with friends. The staff was sociable and attentive. The bill was reasonable I would say. Feels similar to a restaurant in New York I loved.
We ordered via phone for pick up last night and had a wonderful experience. We were treated with the best customer service. The staff went above and beyond what was expected. Thank you!
I love this Ice Cream, has anyone ever not liked ICE CREAM? C'Mon, this is the place to bring kids and family to relax and just enjoy a great tasting treat.
Friendly staff
It's two great places in one billding Baskin-Robbins and Dunkin Donuts are a great place to go and get ice-cream, coffee, donut and muffin's as I really do love the blue Barry muffin's as well the staff are really friendly and helpful yet it's not a 24 hour store and they will run out of Donut's and muffin's by the later part of the afternoon and evening most day's.
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