Lou Malnati's Pizzeria

I used to live in the Chicago area. I now live in Texas, and we can't get Lou Malnati's pizza. (So sad ?) We flew out of O'Hare after visiting my Dad in Wisconsin and stayed overnight in Vernon Hills. I was able to order pizza to bring in my carry-on back to Texas with me. It was just as good as I remember!
Dear Lou Malnati's, please open a location un Brownwood, TX. ♥️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deep Dish Sausage

Food and quality are always outstanding. There are always obstacles and moving parts in the food industry but Will, the manager went above and beyond today. We had an issue with our delivery (that was sent out to a third party) but he not only took time out of his busy shift to make sure we were taken care of but also took ownership of a fault was not his. He handled our issue personally, recovered and redirected the challenge and followed up to make sure we were not only satisfied but would return. Thank you Will for all that you do in a difficult industry but also taking extra steps and measure to ensure we were taken care of and will return. We need more managers like you!

Service: 5

Online order. Execution was timely, and pickup was convenient.

Vegetarian options: The Lou

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Lou Pizza

Every time we visit Chicago area always pick up. Love there pizzas

Food: 5

Service: 4

Recommended dishes: Deep Dish Sausage

Great deep dish pizza. We ordered the classic and the Lou.
The bruschetta was really delicious too.

The customer service was pretty good.

No dine in options.

Atmosphere: 5

Food: 5

Service: 5

$70 for a medium deep pepperoni and a small crustless. Asked for parm and red pepper, didn’t receive it

Food: 5

Service: 3

this is the place to go for takeout for Chicago style deep dish pizza. (is the other stuff really pizza?) We love the lou, cheesy, spinach, tomatoes, and that great crust. there is no substitue. If you're visiting from somewhere esle, this is one place to go to get a true taste of Chicago pizza. (we also like the penne with meat sauce)

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Lou Pizza

Best pizza!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Deep Dish Sausage, Deep Dish Spinach

Counterintuitive review, you got me to pay $41 for a large thin crust pizza hahaha.

It's Lou's what else can you say? If you've never had a Lou Malnati's deep dish pizza then treat yourself (and your friends) with a deep dish Chicago Classic (I personally get them uncut for take out). You will not be sorry!

Food: 5

Service: 4

Recommended dishes: Deep Dish Sausage

The crust of the pan pizzas just keeps getting thinner. Not the same quality it used to be. But the biggest problem now is that they are using Doordash for delivery. The last pizza we ordered was totally cold and the one before had toppings that slid all the way to one side. The manager did credit us for the slid pizza and apologized, so I gave 3 stars for Service. Delivery service is 1 star.

Food: 3

Service: 3

Always good. Always!

Tonight's pizza was not their usual delicious pizza. Ordered deep dish, butter crust, pepperoni and mushroom. I don't think we got a buttercrust. It was plain tasting and chewy rather than crunchy. The pizza itself had all the toppings, but had a thin brown topping if what I think was parmesan overkill. It was lackluster enough that I didn't want a second piece. Hope this was just a fluke.

Atmosphere: 3

Food: 3

Service: 5

From the beginning, the person answering the phone took the time to get our order right and our pizza got delivered right when they said and it was perfect!!! The delivery driver was so nice! Thank you will order

Atmosphere: 5

Food: 5

Service: 5

Kind of hit or miss if the pizza you order will be good if not great. But I keep coming back for the deep dish spinach pizza.

Food: 4

Service: 5