Dunkin'
3089 Woodlawn Rd, Lincoln
(217) 651-4636
Recent Reviews
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Great little stop off the highway. Clean. Quick. Had our mobile order ready fast! Donuts were fresh, sandwiches were hot and coffee was delicious. Got a large order right! That's always a plus!
Idk whts going on there! Went to drive up one day..a guy said machines broke. Went back a week later guy said they didn't hve items to make things. Wth going on? And I do not see any of the ppl there tht worked there. Is it true it got bought and the guy fired everyone? Like wth..
Love the new crew! Fast service and everyone is actually nice
The new owners are horrible people that fired all the employees when they bought the place so me and my family will never go here or the other location they own
HORRIBLE SERVICE! The supposed manager was openly mocking us about an order that we get at literally every other Dunkin location we have been to but they didn’t know what it was there. When asked to have the GM’s name or the managers name they refused to provide that information and told us to leave or they would call the police. Super unprofessional and will thankfully never return to that location.
amazing drink and fast service!! was happily greeted at the speaker and at the window by two lovely individuals! Katie was such a delight! kindness really makes a difference and this place shows it
Great donuts
The slowest drive through ever. We were the only ones there and it took them 10 minutes to make a latte. The inside of the store was empty as well so it wasn't like they were busy.
I come to this dunkin every Friday and the lobby is always closed at 5pm. Not sure if that's just policy. Never has any donuts and was un able to fulfill an "I.O.U" which unfortunately I had to wait an entire week for since this dunkin isn't in my area and I'm only in this specific location once every Friday. When I ask for my money back the employee tells me it's not their problem that it's the apps problem and that I need to contact support through the app. Didn't even try to help. And as a previous person has stated there is a 5 to 6 year old running around the inside of the store which can't be good for liability issues plus the child's safety. My over all review of this specific location is that it's crap and makes any excuse they can to not fulfill an order and are never friendly when a customer has an issue and seem to never know how to fix a situation and always seems to suggest calling store support or the app support line. All other dunkin locations ive been to have never been like this.
Atmosphere: 1
Food: 2
Service: 1
This Dunkin’ Donuts stole my money. Order was incorrect and instead of reimbursing me or correcting, the store fought with me and refused to let me speak to a manager.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wendy and Jacke are so awesome
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Muffins, Everything Stuffed Bagel Minis, Maple Sugar Bacon Breakfast Sandwich, Breakfast Sandwich, Donuts
The staff are always so kind, coffee is always delish and service is quick!
Atmosphere: 5
Food: 5
Service: 5
The staff are always so kind, coffee is always delish and service is quick!
Atmosphere: 5
Food: 5
Service: 5
I went several times to this Dunkin’s had several bad experiences, the manager is verbally abusive to employees, the owners daughter climbed out of the window and attack a customer, I ordered a drink and one of the employees used the bottom of the whipped cream can to push my ice down! THATS CROSS CONTAMINATION! I told the manager and she walked off and scraped the whipped cream off! I asked for a new drink she refused. She said no! The attitude and disrespect for customers need a corporate person in there.. Absolutely awful experiences. Awful management.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagels, Everything Stuffed Bagel Minis, Donuts
Can you all like… stop canceling items off an order just because it’s out of stock? maybe call the customer and ask them what they would like as a replacement rather than making them wait until they get their order delivered to find out.
Atmosphere: 1
Food: 3
Service: 1
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