Extraordinarily long wait times. Owners obviously don’t care about customer service. Went inside and ordered (by kiosk) and waited 15 min for two happy meals. Then when they forgot my drinks I was told to “give us a minute”. Then the fries were unsalted and cold. The employees here are obviously at their height of employment. If you as owners want to know why sales are down, try your restaurant sometime. You are tied with Williamsville for how bad every one of you are at your job.
Atmosphere: 1
Food: 1
Service: 1
Braden Marten
Throwing up wet floor signs when the entirety of the customer floor is covered in OIL doesn't make it safe. It's not wet it's oil. Should probably teach staff how to mop properly.
Atmosphere: 1
Food: 3
Service: 3
Joshua Inman
Sat 25 minutes waiting for food finally got someone's attention came back with half our order it was ice cold and explained we didn't get all of it specifically a grin meal was told 3 time they were out of boxes told them what about the food that goes in it and then ask that they replace the cold food red head girl said they would not finally got the rest of order went home and thru it away it was so cold and not edible
Atmosphere: 1
Food: 1
Service: 1
Christina Jones
I ordered a big mac with extra mac sauce. They didn't put it on the sandwich so I asked again for mac sauce and they squirted into a box then gave to me. How in the heck am I supposed to put that on my sandwich?
Atmosphere: 1
Food: 1
Service: 1
Deana Collins
I usually eat the double cheeseburger or McDouble easier to eat while I'm driving. I like the Big Mac the best. Finally, McD's has clean bathrooms! I travel a lot so I usually use the bathroom first, then back in my car. Get ready, buckle up, easier to order in the drive thru, get the food at the window. Especially when I order a cone. Although, maybe 1/4 McD's soft serve machine is down.
Atmosphere: 5
Food: 5
Service: 5
Ryan Riggleman
Paper found on my steak and egg biscuit 😕.
Atmosphere: 3
Food: 3
Service: 4
Jason Chambers
Haven't been here in months cause they never and I mean never get my order right. (For dinner). Thought since the Mcribb back I wanted one so I got 2. Ordered wit No onion and what did I get? Tons of onions. There's 3 things that come on those and you can't be competent enough to make that right? Holy smokes where do they find these ppl? Will not ever go back. The place is sad.
Food: 1
Service: 2
Dennis Robinson
OK, let’s admit it’s McDonald’s, you know what you’re going to get. This one isn’t any different than what you would expect…though this location still offers a play area for the kids to relax while you are eating. Now, about price…many know it’s gone up, but the Meal Deals are priced in a way you can’t beat with the amount of food vs price. So, if you’re looking to stop and get something to eat…why not give it a shot?
Atmosphere: 5
Food: 5
Service: 4
Kelsey Skelton
Drive-through takes freaking forever if you gotta be anywhere fast, you better go there before you go to McDonald’s
Very fast
Atmosphere: 5
Food: 5
Service: 5
Extraordinarily long wait times. Owners obviously don’t care about customer service. Went inside and ordered (by kiosk) and waited 15 min for two happy meals. Then when they forgot my drinks I was told to “give us a minute”. Then the fries were unsalted and cold. The employees here are obviously at their height of employment.
If you as owners want to know why sales are down, try your restaurant sometime. You are tied with Williamsville for how bad every one of you are at your job.
Atmosphere: 1
Food: 1
Service: 1
Throwing up wet floor signs when the entirety of the customer floor is covered in OIL doesn't make it safe. It's not wet it's oil. Should probably teach staff how to mop properly.
Atmosphere: 1
Food: 3
Service: 3
Sat 25 minutes waiting for food finally got someone's attention came back with half our order it was ice cold and explained we didn't get all of it specifically a grin meal was told 3 time they were out of boxes told them what about the food that goes in it and then ask that they replace the cold food red head girl said they would not finally got the rest of order went home and thru it away it was so cold and not edible
Atmosphere: 1
Food: 1
Service: 1
I ordered a big mac with extra mac sauce. They didn't put it on the sandwich so I asked again for mac sauce and they squirted into a box then gave to me. How in the heck am I supposed to put that on my sandwich?
Atmosphere: 1
Food: 1
Service: 1
I usually eat the double cheeseburger or McDouble easier to eat while I'm driving. I like the Big Mac the best. Finally, McD's has clean bathrooms! I travel a lot so I usually use the bathroom first, then back in my car. Get ready, buckle up, easier to order in the drive thru, get the food at the window. Especially when I order a cone. Although, maybe 1/4 McD's soft serve machine is down.
Atmosphere: 5
Food: 5
Service: 5
Paper found on my steak and egg biscuit 😕.
Atmosphere: 3
Food: 3
Service: 4
Haven't been here in months cause they never and I mean never get my order right. (For dinner). Thought since the Mcribb back I wanted one so I got 2. Ordered wit No onion and what did I get? Tons of onions. There's 3 things that come on those and you can't be competent enough to make that right? Holy smokes where do they find these ppl? Will not ever go back. The place is sad.
Food: 1
Service: 2
OK, let’s admit it’s McDonald’s, you know what you’re going to get. This one isn’t any different than what you would expect…though this location still offers a play area for the kids to relax while you are eating. Now, about price…many know it’s gone up, but the Meal Deals are priced in a way you can’t beat with the amount of food vs price. So, if you’re looking to stop and get something to eat…why not give it a shot?
Atmosphere: 5
Food: 5
Service: 4
Drive-through takes freaking forever if you gotta be anywhere fast, you better go there before you go to McDonald’s
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Shoulda known how shitty it was gonna be... its McDonald's
Atmosphere: 1
Food: 1
Service: 1
Employees were patient with us as we tried to figure out the McDonalds app. Food was correct and hot.
I appreciate the care put into every dish.
Everything was served hot and fresh.
This place will be my 13th reason why
Atmosphere: 1
Food: 1
Service: 1
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