This was delivered through the website on their website “ from the restaurant.” Because when I tried to do it through door dash, It said it was unavailable. It took 55 minutes to receive the food.
I had one meal wrong. When I contacted the restaurant, the man, kept acting as if he couldn’t speak English. He then passed to another man, that pretended not to speak English, Blame the driver (who does not make the food). It took me 20 min of arguing on the phone, to get them to replace the one meal.
I have ordered from them before never had a problem. They were rude. Saying the only speaking English person they had was Pablo and he was off. Really??? There was not one waitress, busboy,,,, anyone to keep a good rating.
They said it would be 10 min for the driver to return, it has now it took 25 min and they sent someone on a bike. Don’t know why they did that, felt sorry for the guy.
I will not ever go into or order from this restaurant again.
Food: 3
Service: 1
RobinTimDrake
Always a good time. They were accommodating to alterations to meals and replacing soda when the carbonation/syrup ratio was off.
Atmosphere: 5
Food: 5
Service: 5
Kay Donze
ZERO STARS!!!! Spent $120 and ALL of our food was cold. Called and was told it wasn't their problem after admitting it was because they failed to read the order correctly and cooked it all 3 hours before time. Told us THEY DIDNT HAVE THE MONEY to give us a refund, told we needed to call door dash when order was placed directly on their website which is pictured and you can't contact anyone else. Repeatedly asked to speak to owner and they flat out refused and said they had no reason to talk to us. SERVED COLD SHRIMP that had been sitting for more than 2 hours which is a HEALTH CODE VIOLATION. Beyond incredibly rude and worst service I've ever received from a restaurant. Zero stars isn't even low enough, -5 stars. I can't believe this place is even in business. Don't bother with the reply of call us to fix this as yall already said you didn't even have the money I just spent to purchase food.
Food: 1
Service: 1
Jolie Lercher
One of my favorite places to eat in town! The food is top notch. The service is great. The atmosphere is really relaxed. 10 out of 10 on everything here!
Atmosphere: 5
Food: 5
Service: 5
Rose Dixon
Love my Rio family 💜 food is always on point and everyone is so nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Mickenzie Lockwood
Food was not made how it was ordered, and replacement order was also not made how it was ordered. Dealt with it as the replacement order was only missing cheese. Fast forward a week or 2 and wanted to try them again, but they said they were too busy to take my order and to call back in 25 minutes. When my boyfriend called back later, the phone picked up and hung up after several rings.
Food: 1
Service: 3
SupRBee ADV
UPDATE- Just tried the chicken chimichanga and Wow. Mega Tasty. highly recommend. . Its Taco Tuesday 🤗🌮🌮. We stopped off at Rio Grande Authentic Mexican Cuisine & picked us up 6 crunch & 6 soft beef tacos. We both agree the soft are better. Had to teach dad how to eat a crunchy over a soft taco as a plate. I think next Tuesday we will try half beef half chicken soft tacos. The hot salsa was tasty but a little on the watery side for my liking. I'd prefer a hot Chunky Pico de gallo. Will have to go back and try some other dishes to see how they compare to my Home in Mexico
Atmosphere: 4
Food: 4
Service: 4
Crystal Raye
Absolutely love this place and the staff! Affordable and delicious, what more could you ask for?!
Dining inside or on the patio are both great options. Inside is colorful. Outside has a view of the park & a garden made for butterflies.
Great food. Get the Choriqueso dip! You won’t be disappointed. It’s fantastic with chips but, it goes well on everything.
Margaritas are nice but, could use a touch more alcohol. I don’t drink at home. When I go out, I have a limit of 2. So, I don’t need my drinks strong but,…
Love the waiters. They’ve got a quiet, understated sense of humor that’s very appreciated.
Chris Gunterman
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Rice and Beans, Chicken Fajitas, Enchiladas
Jay Anderson
Great food and margaritas! Service was a little off tonight but it was Cinco de mayo.
Atmosphere: 5
Food: 5
Service: 5
J G
Good Margaritas and burritos friendly staff..... And very affordable ‼️😎👍🍹
The food and the service were both excellent.
Atmosphere: 5
Food: 5
Service: 5
This was delivered through the website on their website “ from the restaurant.” Because when I tried to do it through door dash, It said it was unavailable. It took 55 minutes to receive the food.
I had one meal wrong. When I contacted the restaurant, the man, kept acting as if he couldn’t speak English. He then passed to another man, that pretended not to speak English, Blame the driver (who does not make the food). It took me 20 min of arguing on the phone, to get them to replace the one meal.
I have ordered from them before never had a problem. They were rude. Saying the only speaking English person they had was Pablo and he was off. Really??? There was not one waitress, busboy,,,, anyone to keep a good rating.
They said it would be 10 min for the driver to return, it has now it took 25 min and they sent someone on a bike. Don’t know why they did that, felt sorry for the guy.
I will not ever go into or order from this restaurant again.
Food: 3
Service: 1
Always a good time. They were accommodating to alterations to meals and replacing soda when the carbonation/syrup ratio was off.
Atmosphere: 5
Food: 5
Service: 5
ZERO STARS!!!! Spent $120 and ALL of our food was cold. Called and was told it wasn't their problem after admitting it was because they failed to read the order correctly and cooked it all 3 hours before time. Told us THEY DIDNT HAVE THE MONEY to give us a refund, told we needed to call door dash when order was placed directly on their website which is pictured and you can't contact anyone else. Repeatedly asked to speak to owner and they flat out refused and said they had no reason to talk to us. SERVED COLD SHRIMP that had been sitting for more than 2 hours which is a HEALTH CODE VIOLATION. Beyond incredibly rude and worst service I've ever received from a restaurant. Zero stars isn't even low enough, -5 stars. I can't believe this place is even in business. Don't bother with the reply of call us to fix this as yall already said you didn't even have the money I just spent to purchase food.
Food: 1
Service: 1
One of my favorite places to eat in town!
The food is top notch. The service is great. The atmosphere is really relaxed. 10 out of 10 on everything here!
Atmosphere: 5
Food: 5
Service: 5
Love my Rio family 💜 food is always on point and everyone is so nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Food was not made how it was ordered, and replacement order was also not made how it was ordered. Dealt with it as the replacement order was only missing cheese. Fast forward a week or 2 and wanted to try them again, but they said they were too busy to take my order and to call back in 25 minutes. When my boyfriend called back later, the phone picked up and hung up after several rings.
Food: 1
Service: 3
UPDATE- Just tried the chicken chimichanga and Wow. Mega Tasty. highly recommend.
.
Its Taco Tuesday 🤗🌮🌮.
We stopped off at Rio Grande Authentic Mexican Cuisine & picked us up 6 crunch & 6 soft beef tacos.
We both agree the soft are better. Had to teach dad how to eat a crunchy over a soft taco as a plate.
I think next Tuesday we will try half beef half chicken soft tacos.
The hot salsa was tasty but a little on the watery side for my liking. I'd prefer a hot Chunky Pico de gallo.
Will have to go back and try some other dishes to see how they compare to my Home in Mexico
Atmosphere: 4
Food: 4
Service: 4
Absolutely love this place and the staff! Affordable and delicious, what more could you ask for?!
Atmosphere: 5
Food: 5
Service: 5
Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dining inside or on the patio are both great options. Inside is colorful. Outside has a view of the park & a garden made for butterflies. Great food. Get the Choriqueso dip! You won’t be disappointed. It’s fantastic with chips but, it goes well on everything. Margaritas are nice but, could use a touch more alcohol. I don’t drink at home. When I go out, I have a limit of 2. So, I don’t need my drinks strong but,… Love the waiters. They’ve got a quiet, understated sense of humor that’s very appreciated.
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Rice and Beans, Chicken Fajitas, Enchiladas
Great food and margaritas! Service was a little off tonight but it was Cinco de mayo.
Atmosphere: 5
Food: 5
Service: 5
Good Margaritas and burritos friendly staff..... And very affordable ‼️😎👍🍹
Atmosphere: 5
Food: 5
Service: 5
Best fajitas
Atmosphere: 4
Food: 5
Service: 5
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