Good Pizza, nice atmosphere.....need to dim the lights just a
Atmosphere: 3
Food: 4
Service: 4
Danielle Letterle
The past couple times haven't bene the best. We ordered hot wings and they were cold by the time they got to us and they were plain. Usually they never disappoint us. Usually their food is amazing.
Food: 2
Recommended dishes: Taco Pizza
Grace Stephenson
Here’s my guys mean muggin me for fun. ?Kid-friendliness: Our 2 year old is always happy to eat here. The high chairs, cups with lids, friendly staff make if easy.
Server Cindy was Outstanding, giving great descriptions, advice, and even special add-ons for our first time there. Food was incredible! ????Authentic and delicious!If you Don’t stop here for pizza, you are remiss ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: What They Call Pizza
Wendi Work
The BESTEST pizza!! Love the crust, sauce is Fabulous, toppings plentiful, and the cheese was done to PERFECTION ♥️♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choose from a Variety of Sauces
Shanny Smith
Over priced, not worth the money at all. Very bland, no flavors. And drrrrryyyy crust! Over charged and wasn’t corrected. This was our first order and very disappointed. I DO NOT RECOMMEND THIS PLACE. And the worst customer service ever!
Robert Fletcher
Stayed at Hampton inn & asked clerk about great pizza she suggested sorrentos & glad we took her advice it was supper duper
Rich Logan
Service was great!Server was attentive, friendly, and very competent.All around terrific place to visit!
Atmosphere: 5
Food: 5
Service: 5
Susan Jones
I just put in an order for pickup at 7:00, almost an hour and a half from now. Girl in phone sounded rushed, gave me a total that is almost $5 more than their own website shows. When questioned she said taxes are $3, yes but it should be $30.95 plus tax equals $33.95, NOT $38.??. Her response was to blame it on minimum wage! Lol!! I said no you have not updated YOUR website prices.I will hold a final review after pickup since she also said it will be ready in 30 minutes, which I corrected to 7pm again.
Alba Smith
Way too much cheese and not enough sauce. The worst customer service ever! We let our waitress know that we were unhappy and unable to eat the pizza due to all the cheese and no sauce. She said she would get the person in charge to speak with us. This woman comes out with a pizza box and a gift card. She said she made our pizza and that is how she always makes them and that next time we should order it lite cheese and extra sauce. We said we wouldn't ever be back and she says that is why she gave us the gift card. She said she would be happiest with this ending. We stated that not paying for food we didn't eat, or be taking home and then to be given a gift card to eat it again when we already stated we would never return. I got frustrated with her and demanded to pay my bill 3 times, at this point she says we can just leave and not have to worry about the check. In this case should have been the first choice for course of action. Worst place in Lincoln.
Sorrento's has the best pizza in Lincoln, IL! Customer service is excellent too
Shaun Smith
Too much cheese and not enough sauce. When we complained we got told "this is how I always make it and next time if you want it different you need to order it with extra sauce" she tried to charge us full price for a pizza we didn't like. After some arguing and me reminding her that we were the ones that should leave happy she conceded and we left. If you like sauce on your pizza make sure you order extra.
carol Pate
We ordered a pizza tonight, it was the nastiest pizza I tried to eat all we could taste was hard bread. Will not order again.
Peggy Miller
The staff is wonderful and the food is delicious! ?❤️???
Richie Doering
Excellent service • delicious pizza • I recommend !!!! ?
Good Pizza, nice atmosphere.....need to dim the lights just a
Atmosphere: 3
Food: 4
Service: 4
The past couple times haven't bene the best. We ordered hot wings and they were cold by the time they got to us and they were plain. Usually they never disappoint us. Usually their food is amazing.
Food: 2
Recommended dishes: Taco Pizza
Here’s my guys mean muggin me for fun. ?Kid-friendliness: Our 2 year old is always happy to eat here. The high chairs, cups with lids, friendly staff make if easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dressings, Cinnamon Sticks, Breadsticks, Breadstix
Server Cindy was Outstanding, giving great descriptions, advice, and even special add-ons for our first time there. Food was incredible! ????Authentic and delicious!If you Don’t stop here for pizza, you are remiss ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: What They Call Pizza
The BESTEST pizza!! Love the crust, sauce is Fabulous, toppings plentiful, and the cheese was done to PERFECTION ♥️♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choose from a Variety of Sauces
Over priced, not worth the money at all. Very bland, no flavors. And drrrrryyyy crust! Over charged and wasn’t corrected. This was our first order and very disappointed. I DO NOT RECOMMEND THIS PLACE. And the worst customer service ever!
Stayed at Hampton inn & asked clerk about great pizza she suggested sorrentos & glad we took her advice it was supper duper
Service was great!Server was attentive, friendly, and very competent.All around terrific place to visit!
Atmosphere: 5
Food: 5
Service: 5
I just put in an order for pickup at 7:00, almost an hour and a half from now. Girl in phone sounded rushed, gave me a total that is almost $5 more than their own website shows. When questioned she said taxes are $3, yes but it should be $30.95 plus tax equals $33.95, NOT $38.??. Her response was to blame it on minimum wage! Lol!! I said no you have not updated YOUR website prices.I will hold a final review after pickup since she also said it will be ready in 30 minutes, which I corrected to 7pm again.
Way too much cheese and not enough sauce. The worst customer service ever! We let our waitress know that we were unhappy and unable to eat the pizza due to all the cheese and no sauce. She said she would get the person in charge to speak with us. This woman comes out with a pizza box and a gift card. She said she made our pizza and that is how she always makes them and that next time we should order it lite cheese and extra sauce. We said we wouldn't ever be back and she says that is why she gave us the gift card. She said she would be happiest with this ending. We stated that not paying for food we didn't eat, or be taking home and then to be given a gift card to eat it again when we already stated we would never return. I got frustrated with her and demanded to pay my bill 3 times, at this point she says we can just leave and not have to worry about the check. In this case should have been the first choice for course of action. Worst place in Lincoln.
Restaurantji Recommends
Sorrento's has the best pizza in Lincoln, IL! Customer service is excellent too
Too much cheese and not enough sauce. When we complained we got told "this is how I always make it and next time if you want it different you need to order it with extra sauce" she tried to charge us full price for a pizza we didn't like. After some arguing and me reminding her that we were the ones that should leave happy she conceded and we left. If you like sauce on your pizza make sure you order extra.
We ordered a pizza tonight, it was the nastiest pizza I tried to eat all we could taste was hard bread. Will not order again.
The staff is wonderful and the food is delicious! ?❤️???
Excellent service • delicious pizza • I recommend !!!! ?