Arby's

16545 W 159th St, Lockport
(815) 552-2480

Recent Reviews

Frank Musillami

Friendly staff

EXPECTGREATNESS beholdmediocrity

Bro I ordered a fish sandwich through DoorDash with no sauce and they loaded it up with sauce. I called the store and the employees thought it was funny enough to be giggling in the background. Bffr. I will go through DoorDash like I’m supposed to

Atmosphere: 1

Food: 1

Service: 1

J Garelli

Chicken sandwich was great. I completely forgot about Arby and horsey sauce, they never asked and didn't automatically include any at all. The food was awesome but I put chik fil a sauce on it!

Food: 5

Service: 3

Larry Eckert

Got two fish sandwiches, fries and two senior drinks. Food very good and quick service.Parking: Free parking at facility.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Jean Knarr

Always fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crinkle Cut Fries, Roast Beef

Jan Schmude

Ordered the fish sandwich. Nothing special. I'll stick to the roast beef or the Ruben.

Food: 3

Service: 4

Recommended dishes: Curly Fries, Roast Beef, Classic Roast Beef, Curly Fries Medium

Carlos Alberto albornoz escalante

Wonderfully, the food was at regular temperature, and after eating we stayed and they gave us a couple of popcorn-style potatoes!

Atmosphere: 5

Food: 5

Service: 5

Bob

Tried to order the deals on the Arby's app. $2 Classic Roast Beef and $1 Curly Fries. The app wouldn't process the transaction. Had to order in store and pay about $8

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Curly Fries, Roast Beef, Crispy Chicken Meal, Crinkle Fries Small

Rosemarie Scaramuzzo

Awesome store! Clean, fresh bakery and produce. Love it!!

Atmosphere: 5

Food: 5

Service: 5

Mac K.

Food was great but even better was the service.... billy took my order w great Patience, my order was not simple... But he got it right and I'll definitely be back... kelly and louie

Brandy Long

The shift manager went abobe and beyond for me. I was craving their fully loaded fries and didnt know they qasnt carrying them amy more. He made some for me. So

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Raymundo Esparza

Arrived at 9:30pm and the automated message stated to order when ready. I began to give my order when a male attendant rudely replied, "Hold on!" There were no cars in the drive thru. I sat for 10 min unattended. Left and ended up eating at Sonic. I will never return to this Arby's again. Every time I've come to this restaurant, there's been an issue each time.

Dan McInerney

Tried to order food from the app but it wasn't working correctly, so I went to the drive-thru and they wouldn't honor the deals at the drive-thru that were on the app. I showed the employee that the app wasn't working and he said I'm sorry but I can't honor online prices through the drive-thru. Nothing against the employee but this is a ridiculous policy! Corporate needs to rethink this...

Atmosphere: 4

Food: 4

Service: 1

Lisa Gareiss

Fast, friendly service. Food was hot and fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Greg P

Food was fine but the service was outstanding . A middle aged African-American man (sorry didn’t get his name nor was it on the receipt) handled my drive thru order and was very polite and professional. It was refreshing to see someone in the fast food industry actually care and put in the effort to be so courteous.

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