So it looks like there may be new management. I'm giving 5stars because I was having a bad morning and I asked what did they have that was similar to the the brown shaken espresso without the espersso in it and the guy that helped was so helpful and sweet and patient. Not only did he offer me to make an ice coffee with similar ingredients but he also made me a delicious drink and asked me if it was good. How sweet was he? I appreciate this so much especially right now that im pregnant and can't consume more than 200mg of coffee. Thank you again this was today July 7th at 1:10!
Jeff Teteak
Rude employees. Horrible service. The kid working the drive trough was a total jerk. Dunkin should stop hiring sub humans and up there hiring game. Totally ridiculous to be treated like your a burden to them. This place should just shut the doors. It's a terrible business that hires low life kids with no manners. And the food is trash.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth OLaughlin
Inconsistent Dunkin' Service: Weekdays vs. Weekends
I've had consistently positive experiences at this Dunkin' location during the weekdays. The service is efficient, and my orders are always correct. However, my weekend experiences have been quite different. On multiple occasions, my orders have been incorrect, and I've even had to ask for remakes. While I understand weekends can be busy, this has happened repeatedly. I contacted Dunkin' customer service regarding this issue and was informed that the location would reach out to me. Unfortunately, I have yet to hear from anyone. It's frustrating that a location can be so reliable during the week and so inconsistent on weekends, especially when there seems to be no follow-up on customer service inquiries.
Stacy Jager
Please switch back to the other coffee covers! The plastic ones can’t take the heat and feel like they are going to melt or give off toxins. I don’t like it. It’s almost like you got them from the dollar store in bulk! We pay over $3.00 for a cup of coffee please give us decent covers!
Tamora Williams
Hello. Last month I visited twice the location and both times my drink was made incorrectly. Mistakes happen. I took a break from visiting. This week on Tuesday, I went through the drive through line waited 7 minutes two cars ahead of me. I get to the window and asked for two gift cards. “Oh, sorry we are all out of gifts cards”. The two cars ahead me received poor service also. They pulled away only to come back and get behind me. I will not be returning.
Service: 1
Jesus Lives
Hardly any donuts and my Long John was like half the size
Atmosphere: 5
Food: 3
Service: 5
Tom
Thankfully we have two other locations in town that are phenomenal.
Atmosphere: 1
Food: 1
Service: 1
Brian Garnica
They cook their bagels until they’re black, I was cut off mid order and was told to come to the window. The atmosphere seems dark and unwelcoming. This place was bought out recently and doesn’t feel the same anymore. The bread in the following photos is both stale AND overcooked. Hoped this helped prevent a waste of your hard earned 6 dollars everyone. Take care.
Atmosphere: 1
Food: 2
Service: 1
cris cegielski
This place is going down hill quick. New and very unfriendly staff. Food order hasn't been correct in the last three, always an item missing. Don't waste your time. Go to the Gas and Wash Dunkin on 159th and Gougar.
Atmosphere: 1
Food: 1
Service: 1
Kevin
New owners / employees suck. Bathrooms inside are nasty
Very rude new employees/owners. First words were "what do you want" then proceeds to give incorrect order. Return in 10 minutes to her saying she did in fact give me one chocolate long john-which happened to morph into a maple sugar filled donut in my absence apparently- so when I asked for two to make up for my trouble having to take time away from my family, she correctly told me I only purchased one. Hoping the DD on state is a different owner/crew. Do better!
Atmosphere: 1
Food: 1
Service: 1
Thomas P
Good fresh food and friendly staff
Atmosphere: 3
Food: 5
Service: 5
Michael Johnson
New management is rude, slow, and quality of product has gone down.
Lilly Nicholas
Went here at noon on a safurday just for some hashbrowns. First off, the lady at the speaker sounded very rude and just kept saying "ANYTHING ELSE?????" while cutting me off. Then i wait at least 5 minutes at the window for my order, mind you there was no one in line when i placed my order at the speaker. So im thinking, oh they must be cooking them so they will be fresh when i get them, oooh yay! WRONG... they taste like they have been sitting in hot holding for 3-5 business days and then chewed up and spit back out. I tried contacting this establishment right after trying a bite and realizing how vile my hashbrowns tasted but they do not pick up their phone. Whoever thought that these hashbrowns were safe for human consumption needs to be fired immediately. They taste undercooked yet like they were in the hot holders for HOURS.
So it looks like there may be new management. I'm giving 5stars because I was having a bad morning and I asked what did they have that was similar to the the brown shaken espresso without the espersso in it and the guy that helped was so helpful and sweet and patient. Not only did he offer me to make an ice coffee with similar ingredients but he also made me a delicious drink and asked me if it was good. How sweet was he? I appreciate this so much especially right now that im pregnant and can't consume more than 200mg of coffee. Thank you again this was today July 7th at 1:10!
Rude employees. Horrible service. The kid working the drive trough was a total jerk. Dunkin should stop hiring sub humans and up there hiring game. Totally ridiculous to be treated like your a burden to them. This place should just shut the doors. It's a terrible business that hires low life kids with no manners. And the food is trash.
Atmosphere: 1
Food: 1
Service: 1
Inconsistent Dunkin' Service: Weekdays vs. Weekends
I've had consistently positive experiences at this Dunkin' location during the weekdays. The service is efficient, and my orders are always correct. However, my weekend experiences have been quite different. On multiple occasions, my orders have been incorrect, and I've even had to ask for remakes. While I understand weekends can be busy, this has happened repeatedly. I contacted Dunkin' customer service regarding this issue and was informed that the location would reach out to me. Unfortunately, I have yet to hear from anyone. It's frustrating that a location can be so reliable during the week and so inconsistent on weekends, especially when there seems to be no follow-up on customer service inquiries.
Please switch back to the other coffee covers! The plastic ones can’t take the heat and feel like they are going to melt or give off toxins. I don’t like it. It’s almost like you got them from the dollar store in bulk! We pay over $3.00 for a cup of coffee please give us decent covers!
Hello. Last month I visited twice the location and both times my drink was made incorrectly. Mistakes happen. I took a break from visiting. This week on Tuesday, I went through the drive through line waited 7 minutes two cars ahead of me. I get to the window and asked for two gift cards. “Oh, sorry we are all out of gifts cards”. The two cars ahead me received poor service also. They pulled away only to come back and get behind me. I will not be returning.
Service: 1
Hardly any donuts and my Long John was like half the size
Atmosphere: 5
Food: 3
Service: 5
Thankfully we have two other locations in town that are phenomenal.
Atmosphere: 1
Food: 1
Service: 1
They cook their bagels until they’re black, I was cut off mid order and was told to come to the window. The atmosphere seems dark and unwelcoming. This place was bought out recently and doesn’t feel the same anymore. The bread in the following photos is both stale AND overcooked. Hoped this helped prevent a waste of your hard earned 6 dollars everyone. Take care.
Atmosphere: 1
Food: 2
Service: 1
This place is going down hill quick. New and very unfriendly staff. Food order hasn't been correct in the last three, always an item missing. Don't waste your time. Go to the Gas and Wash Dunkin on 159th and Gougar.
Atmosphere: 1
Food: 1
Service: 1
New owners / employees suck. Bathrooms inside are nasty
Restaurantji Recommends
Very rude new employees/owners. First words were "what do you want" then proceeds to give incorrect order. Return in 10 minutes to her saying she did in fact give me one chocolate long john-which happened to morph into a maple sugar filled donut in my absence apparently- so when I asked for two to make up for my trouble having to take time away from my family, she correctly told me I only purchased one. Hoping the DD on state is a different owner/crew. Do better!
Atmosphere: 1
Food: 1
Service: 1
Good fresh food and friendly staff
Atmosphere: 3
Food: 5
Service: 5
New management is rude, slow, and quality of product has gone down.
Went here at noon on a safurday just for some hashbrowns. First off, the lady at the speaker sounded very rude and just kept saying "ANYTHING ELSE?????" while cutting me off. Then i wait at least 5 minutes at the window for my order, mind you there was no one in line when i placed my order at the speaker. So im thinking, oh they must be cooking them so they will be fresh when i get them, oooh yay! WRONG... they taste like they have been sitting in hot holding for 3-5 business days and then chewed up and spit back out. I tried contacting this establishment right after trying a bite and realizing how vile my hashbrowns tasted but they do not pick up their phone. Whoever thought that these hashbrowns were safe for human consumption needs to be fired immediately. They taste undercooked yet like they were in the hot holders for HOURS.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
Did they change owners? New staff is rude
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