The morning crew are awesome coffee is always great but I am giving it one star because the guy they have working the late night shift he just does NOT care about QUALITY, coffee taste water down all the time with no flavor when I say allll time I mean allllll the time , I definitely won’t be coming there at night but I am leaving my review now because it’s a shame each time is a disappointment , what is the point of being open 24/7 if the person in the night shift will make you lose customers ??might as well stay close and save you the electricity , and not only is the coffee water down with no taste but every time I place my order online so that when I get there it is already made he will wait til I get there and THEN prepare the order , Sir ! If I paid for it then it should be done once I get there, that is the whole purpose of placing the order AHEAD . It’s the same guy allllll time ! I hope he is not watering it down to save “product “ I will definitely be coming in the morning to get it re done .
Eric Bellas
Pretty consistent on what to expect at a Dunkin. Good breakfast options and drinks.
Food: 4
Service: 4
Maria Nungaray
That's perfect acted
Eli Murray
The workers are mad chill and cool.
Danny Hugare
This is my last visit to this location. It’s unfortunate this location is unable to follow simple directions in a timely manner. I’ve emailed corporate directly hoping it would change as this location is the only one I pass on the way to work. Sandwich’s are always thrown together and (4:45am when it’s least busy) always missing ingredients, especially if you’re customizing your order, forget about those actually being on your order. Sick and tired of company’s thinking they can charge you for a product and not deliver what’s advertised or paid for. This is the worst service I’ve ever had at a Dunkin. Poor service and soggy food, they can’t even make the hash browns correctly.
Atmosphere: 1
Food: 1
Service: 1
Brenda Hernandez
This location fell off once they got new owners. The workers are never friendly, rarely get your order right, and much slower.
Ape
What is with the Dunkin’s in this area that hire absolutely miserable people to work there. None of them are friendly , never a hello or anything just YEA ??? Maybe quit and do something else of you hate your job so much .
Atmosphere: 1
Food: 1
Service: 1
Daniel Valenzio
Don’t stop here unless you have nothing else going on. You’ll wait and wait and wait and wait. Did I mention I you’ll wait? Even in the drive thru it’s been 18 minutes. And I’m still writing this review
Atmosphere: 1
Food: 3
Service: 1
Mark
I guess they don't know anything about doughnuts anymore since they removed it from their name. 1) When the clerk is talking on a cellphone with their friend, they miss the details like YOU DON'T PUT A DOUGHNUT IN A BAG FROSTING SIDE DOWN; and 2) The 'frosting' was runny and had the consistency of Hershey's chocolate syrup. But they saved $ by using just one piece of paper. Never go back.
Food: 1
Service: 1
Martha Aparicio
I am so glad Lockport put another Dunkin right in the middle of busy intersection it’s always convenient plus never have any issues and very friendly always get my orders correct. Definitely recommend it.
Where do I begin?! With the sleepy time order taker? The large cream no coffee? The iced green tea whatever it is filled with lemonade? LEMONADE?!?! well that was what my wife and child received, exactly what they didn't order. ON HER BIRTHDAY OF ALL DAYS!
Atmosphere: 1
Food: 1
Service: 1
Mr Salty
I drive a truck , I drink a lot of Dunkin coffee , this is in the top two dunkins in the Chicagoland area. Superior service , good food , always make your coffee right.
M Pan
Fast & friendly
Austin Brennan
Open 24hrs, good service and hooked it up alittle extra!
Juan Preciado
By far the worst service,dunkin and overall experience. Took more than 5min to get service and it was no where near busy the when I got the drink one of them had a foreign object.
The morning crew are awesome coffee is always great but I am giving it one star because the guy they have working the late night shift he just does NOT care about QUALITY, coffee taste water down all the time with no flavor when I say allll time I mean allllll the time , I definitely won’t be coming there at night but I am leaving my review now because it’s a shame each time is a disappointment , what is the point of being open 24/7 if the person in the night shift will make you lose customers ??might as well stay close and save you the electricity , and not only is the coffee water down with no taste but every time I place my order online so that when I get there it is already made he will wait til I get there and THEN prepare the order , Sir ! If I paid for it then it should be done once I get there, that is the whole purpose of placing the order AHEAD . It’s the same guy allllll time ! I hope he is not watering it down to save “product “ I will definitely be coming in the morning to get it re done .
Pretty consistent on what to expect at a Dunkin. Good breakfast options and drinks.
Food: 4
Service: 4
That's perfect acted
The workers are mad chill and cool.
This is my last visit to this location. It’s unfortunate this location is unable to follow simple directions in a timely manner. I’ve emailed corporate directly hoping it would change as this location is the only one I pass on the way to work. Sandwich’s are always thrown together and (4:45am when it’s least busy) always missing ingredients, especially if you’re customizing your order, forget about those actually being on your order. Sick and tired of company’s thinking they can charge you for a product and not deliver what’s advertised or paid for. This is the worst service I’ve ever had at a Dunkin. Poor service and soggy food, they can’t even make the hash browns correctly.
Atmosphere: 1
Food: 1
Service: 1
This location fell off once they got new owners. The workers are never friendly, rarely get your order right, and much slower.
What is with the Dunkin’s in this area that hire absolutely miserable people to work there. None of them are friendly , never a hello or anything just YEA ??? Maybe quit and do something else of you hate your job so much .
Atmosphere: 1
Food: 1
Service: 1
Don’t stop here unless you have nothing else going on. You’ll wait and wait and wait and wait. Did I mention I you’ll wait? Even in the drive thru it’s been 18 minutes. And I’m still writing this review
Atmosphere: 1
Food: 3
Service: 1
I guess they don't know anything about doughnuts anymore since they removed it from their name. 1) When the clerk is talking on a cellphone with their friend, they miss the details like YOU DON'T PUT A DOUGHNUT IN A BAG FROSTING SIDE DOWN; and 2) The 'frosting' was runny and had the consistency of Hershey's chocolate syrup. But they saved $ by using just one piece of paper. Never go back.
Food: 1
Service: 1
I am so glad Lockport put another Dunkin right in the middle of busy intersection it’s always convenient plus never have any issues and very friendly always get my orders correct. Definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Where do I begin?! With the sleepy time order taker? The large cream no coffee? The iced green tea whatever it is filled with lemonade? LEMONADE?!?! well that was what my wife and child received, exactly what they didn't order. ON HER BIRTHDAY OF ALL DAYS!
Atmosphere: 1
Food: 1
Service: 1
I drive a truck , I drink a lot of Dunkin coffee , this is in the top two dunkins in the Chicagoland area. Superior service , good food , always make your coffee right.
Fast & friendly
Open 24hrs, good service and hooked it up alittle extra!
By far the worst service,dunkin and overall experience. Took more than 5min to get service and it was no where near busy the when I got the drink one of them had a foreign object.
Loading...