I drive a truck , I drink a lot of Dunkin coffee , this is in the top two dunkins in the Chicagoland area. Superior service , good food , always make your coffee right.
M Pan
Fast & friendly
Austin Brennan
Open 24hrs, good service and hooked it up alittle extra!
Juan Preciado
By far the worst service,dunkin and overall experience. Took more than 5min to get service and it was no where near busy the when I got the drink one of them had a foreign object.
briana krotsmer
Double charged me after having me wait in a empty lobby for 20 min and then told me I’d have to wait till he took everyone else in the drive thru line before giving me a refund 🤣 don’t come here the other one is Lockport is wayyy better and they have better attitude and speed
Jonathan Rosillo
Came in asking for a brown sugar shaken espresso, which is made with oat milk. Instead of telling me, he has no oat milk. I see the guy at the window putting regular whole milk in the drink. I don’t mind whole milk, but I prefer the taste of oat milk in my coffee. If I was lactose intolerant, this would be a bigger problem. Unacceptable.
Markia Cooper
They cook their Croissants too hard, almost boring them.
Food: 3
Service: 2
Nau Bel
What happend with this place... terrible. Mess up your order almost everytime and when confronted they ask you to pay extra to fix their mistake.
Anthony Webb
Got an attitude with me because I couldn’t understand what they were saying. Purposely messed up my order two days in a row won’t be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Christian Barthelt
Been here a few times since the new owners took over. They used to be really on their game but after about 10 visits of wrong orders and rude service I can't give them the benefit of the doubt anymore. Save yourself the headache and just go to McDonald's up the street.
Went in last week around 11 and stood in line behind a woman. After a minute of standing there, I asked if she's been waiting long. She said a few minutes so I peaked on the other side near the drive through and the two female workers were sitting down on milk crates watching a movie on a phone while eating from bowls. They made that woman pay for her drink too. Walked in this morning to get a coffee and again, waited in line for five minutes with no one coming to the counter. Just walked out.... The owners of this place don't deserve your money so don't give it to them. They also own several other locations in the area so watch out for that too
Atmosphere: 1
Food: 1
Service: 1
Maura
I used to come here all the time on my break and now it is so bad. It takes absolutely forever to be served and when they do finally take your order they act like you are the biggest inconvenience you could experience. These workers are quite genuinely the rudest people I have ever met. Shame on management and the new owners please get it together. I miss getting a decent coffee in a reasonable amount of time without being degraded.
Atmosphere: 1
Food: 1
Service: 1
Sei Alvasia
this dunkin used to be great, and we always had this cute cashier with pretty nails and our order was always perfect. within the past couple weeks, or month, it’s just really really bad. also the one five star review with no words is extremely obvious that one of the employees or owners got mad and did that themselves.
my sandwich is either always burned or undercooked or the wrong bread or they’re out of bread. smh
Food: 1
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Lina Leead
I order a coffee with no sugar. I get to the window and I can see the sugar in my coffee cup. I say, “I’m sorry I asked for no sugar.” She says, “it’s not sugar it’s caramel.” I take her word for it. As soon as I take a sip, it was all sugar. I’m so upset that she lied to my face.
I drive a truck , I drink a lot of Dunkin coffee , this is in the top two dunkins in the Chicagoland area. Superior service , good food , always make your coffee right.
Fast & friendly
Open 24hrs, good service and hooked it up alittle extra!
By far the worst service,dunkin and overall experience. Took more than 5min to get service and it was no where near busy the when I got the drink one of them had a foreign object.
Double charged me after having me wait in a empty lobby for 20 min and then told me I’d have to wait till he took everyone else in the drive thru line before giving me a refund 🤣 don’t come here the other one is Lockport is wayyy better and they have better attitude and speed
Came in asking for a brown sugar shaken espresso, which is made with oat milk. Instead of telling me, he has no oat milk. I see the guy at the window putting regular whole milk in the drink. I don’t mind whole milk, but I prefer the taste of oat milk in my coffee. If I was lactose intolerant, this would be a bigger problem. Unacceptable.
They cook their Croissants too hard, almost boring them.
Food: 3
Service: 2
What happend with this place... terrible. Mess up your order almost everytime and when confronted they ask you to pay extra to fix their mistake.
Got an attitude with me because I couldn’t understand what they were saying. Purposely messed up my order two days in a row won’t be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Been here a few times since the new owners took over. They used to be really on their game but after about 10 visits of wrong orders and rude service I can't give them the benefit of the doubt anymore. Save yourself the headache and just go to McDonald's up the street.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Served me reheated food
Atmosphere: 5
Food: 1
Service: 5
Went in last week around 11 and stood in line behind a woman. After a minute of standing there, I asked if she's been waiting long. She said a few minutes so I peaked on the other side near the drive through and the two female workers were sitting down on milk crates watching a movie on a phone while eating from bowls. They made that woman pay for her drink too. Walked in this morning to get a coffee and again, waited in line for five minutes with no one coming to the counter. Just walked out.... The owners of this place don't deserve your money so don't give it to them. They also own several other locations in the area so watch out for that too
Atmosphere: 1
Food: 1
Service: 1
I used to come here all the time on my break and now it is so bad. It takes absolutely forever to be served and when they do finally take your order they act like you are the biggest inconvenience you could experience. These workers are quite genuinely the rudest people I have ever met. Shame on management and the new owners please get it together. I miss getting a decent coffee in a reasonable amount of time without being degraded.
Atmosphere: 1
Food: 1
Service: 1
this dunkin used to be great, and we always had this cute cashier with pretty nails and our order was always perfect. within the past couple weeks, or month, it’s just really really bad. also the one five star review with no words is extremely obvious that one of the employees or owners got mad and did that themselves.
my sandwich is either always burned or undercooked or the wrong bread or they’re out of bread. smh
Food: 1
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
I order a coffee with no sugar. I get to the window and I can see the sugar in my coffee cup. I say, “I’m sorry I asked for no sugar.” She says, “it’s not sugar it’s caramel.” I take her word for it. As soon as I take a sip, it was all sugar. I’m so upset that she lied to my face.
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