I’ve been to this location twice in person and have also ordered from the Jimmy John’s App for delivery like 5 Xs since moving to Lockport and the employees are ALWAYS phenomenal in person greeting you and paying close attention to detail and the product the sandwich artists from the ordering process to taking possession of my order has been top notch. Thank you guys for a fantastic consistent experience and sub sandwich. Your customer service , attitude and sandwich making skills are greatly appreciated Thank you for all you do!! It does NOT go unnoticed 👍👍
Atmosphere: 5
Food: 5
Service: 5
Mj
Ordered delivery four sandwiches for my family after work. They gave the dasher a WEB ORDER FROM THREE HOURS EARLIER IN THE DAY that only has one. Instead of making my order. They gave the dasher a sand which ANYONE in food service knows is unsafe to eat. SHAME ON YOU. I hope the proper management sees it and holds the staff working at this location on October 29th at EIGHT PM accountable !. (See the check time that states FIVE PM)
Atmosphere: 1
Food: 1
Service: 1
Gustavo Gomez
Stopped by this location yesterday evening and thought the food and customer service was great.
Atmosphere: 5
Food: 5
Service: 5
He he Edgar
I love jimmy johns
Atmosphere: 5
Food: 5
Service: 5
Demetrius Triplett
The new toasted sandwiches are fabulous. The staff is friendly and they always get my order right! They are always on point and the location is super clean! Thanks for making every experience worth wild and fun. See you guys soon!
Atmosphere: 5
Food: 5
Service: 5
Mike S
Great sandwiches. Great service. Prices are going up just like everywhere else.
Atmosphere: 5
Food: 5
Service: 5
Samantha S
Haven't been to a Jimmy John's in like a decade. After tonight, I remember why I don't go to Jimmy John's.
Atmosphere: 3
Food: 1
Service: 5
Monica G
Order all the time. Store sent a delivery through Uber and took over an HOUR to get to where when live in same town.
Service: 1
Mike Meyers
I ordered some sandwiches for going away party for a friend they were very impressed great service
Atmosphere: 3
Food: 5
Service: 5
John P
Placed an online order and it was ready for pick up when I got there. Order was correct. Really nothing more than that. Ordered food and got it no problem.
So I was in the burbs, had a taste for the JJs, and chose to stop in at this one bc it had the highest reviews of the ones in the area. Boy, what a mistake.
I rolled up/in w my bby and order about $20 worth of food bc I was hungry and would have some for dinner…: the chickie at the counter says she doesn’t take $100 bills… whelp. That was going to be a bit of a problem, bc I would need to go to the bank to deposit it, otherwise…. I have some smaller bills. So I decide to just pay for the sammy and leave the rest. Well. They couldn’t even ring up a split payment of cash and a little debit for me to pay the last $2 on the Sammy. So, they “give” it to me for free. A BLT.
I bounce to hit the bank and the gas station… bite into the sammy and realize it’s not a BLT! It’s something else entirely. A “countryside” something or other…?!?! Finish my errands, and go back to the same JJs.
Roll back in w my mini, and let them know the sammy was all the way wrong. And I decide to take the items I originally left bc now I could pay w my card. They said not to worry about paying for the extra items. Sure, now. And I take my sammy and roll back out.
The sammy was still pretty bogus. Super drippy and messy and idk not what I was expecting in my JJs visions I’d been hankering for.
Bottom line: the store is run by literal humanoid robots, and you better bring your digital shekels to do business w them, or risk having your foods confiscated!!! (Which aren’t v good, anyway… I’m looking at you drippy BLT that needed two plus ppl to put it together and the pesto pasta salad!)
Atmosphere: 2
Food: 2
Service: 1
Fin C.
We order from here all the time but today, I wanted to shout out to Jae. She went above and beyond for me today when I mindlessly ordered my sandwich — without the meat 😄
She called me and left a message to confirm my order and was so sweet once I was inside! Good customer service is hard to find and most only take the time to complain so I wanted to express my gratitude.
All of this is to say, orders are accurate every time — even when I mess up the ordering myself! Appreciate you Jae, thanks for dinner!
Atmosphere: 5
Food: 5
Service: 5
Dawn Muller
Jen and Austin are wonderful workers. Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Ash
Vibes immaculate
Atmosphere: 5
Food: 5
Service: 5
Joanne Green
One and one half slice of meat on a Regular sub and a man behind the counter had a beard to his chest leaning over the food.
I’ve been to this location twice in person and have also ordered from the Jimmy John’s App for delivery like 5 Xs since moving to Lockport and the employees are ALWAYS phenomenal in person greeting you and paying close attention to detail and the product the sandwich artists from the ordering process to taking possession of my order has been top notch.
Thank you guys for a fantastic consistent experience and sub sandwich.
Your customer service , attitude and sandwich making skills are greatly appreciated
Thank you for all you do!! It does NOT go unnoticed 👍👍
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery four sandwiches for my family after work. They gave the dasher a WEB ORDER FROM THREE HOURS EARLIER IN THE DAY that only has one. Instead of making my order. They gave the dasher a sand which ANYONE in food service knows is unsafe to eat. SHAME ON YOU. I hope the proper management sees it and holds the staff working at this location on October 29th at EIGHT PM accountable !. (See the check time that states FIVE PM)
Atmosphere: 1
Food: 1
Service: 1
Stopped by this location yesterday evening and thought the food and customer service was great.
Atmosphere: 5
Food: 5
Service: 5
I love jimmy johns
Atmosphere: 5
Food: 5
Service: 5
The new toasted sandwiches are fabulous. The staff is friendly and they always get my order right! They are always on point and the location is super clean! Thanks for making every experience worth wild and fun. See you guys soon!
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches. Great service. Prices are going up just like everywhere else.
Atmosphere: 5
Food: 5
Service: 5
Haven't been to a Jimmy John's in like a decade. After tonight, I remember why I don't go to Jimmy John's.
Atmosphere: 3
Food: 1
Service: 5
Order all the time. Store sent a delivery through Uber and took over an HOUR to get to where when live in same town.
Service: 1
I ordered some sandwiches for going away party for a friend they were very impressed great service
Atmosphere: 3
Food: 5
Service: 5
Placed an online order and it was ready for pick up when I got there. Order was correct. Really nothing more than that. Ordered food and got it no problem.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
So I was in the burbs, had a taste for the JJs, and chose to stop in at this one bc it had the highest reviews of the ones in the area. Boy, what a mistake.
I rolled up/in w my bby and order about $20 worth of food bc I was hungry and would have some for dinner…: the chickie at the counter says she doesn’t take $100 bills… whelp. That was going to be a bit of a problem, bc I would need to go to the bank to deposit it, otherwise…. I have some smaller bills. So I decide to just pay for the sammy and leave the rest. Well. They couldn’t even ring up a split payment of cash and a little debit for me to pay the last $2 on the Sammy. So, they “give” it to me for free. A BLT.
I bounce to hit the bank and the gas station… bite into the sammy and realize it’s not a BLT! It’s something else entirely. A “countryside” something or other…?!?! Finish my errands, and go back to the same JJs.
Roll back in w my mini, and let them know the sammy was all the way wrong. And I decide to take the items I originally left bc now I could pay w my card. They said not to worry about paying for the extra items. Sure, now. And I take my sammy and roll back out.
The sammy was still pretty bogus. Super drippy and messy and idk not what I was expecting in my JJs visions I’d been hankering for.
Bottom line: the store is run by literal humanoid robots, and you better bring your digital shekels to do business w them, or risk having your foods confiscated!!! (Which aren’t v good, anyway… I’m looking at you drippy BLT that needed two plus ppl to put it together and the pesto pasta salad!)
Atmosphere: 2
Food: 2
Service: 1
We order from here all the time but today, I wanted to shout out to Jae. She went above and beyond for me today when I mindlessly ordered my sandwich — without the meat 😄
She called me and left a message to confirm my order and was so sweet once I was inside! Good customer service is hard to find and most only take the time to complain so I wanted to express my gratitude.
All of this is to say, orders are accurate every time — even when I mess up the ordering myself! Appreciate you Jae, thanks for dinner!
Atmosphere: 5
Food: 5
Service: 5
Jen and Austin are wonderful workers. Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Vibes immaculate
Atmosphere: 5
Food: 5
Service: 5
One and one half slice of meat on a Regular sub and a man behind the counter had a beard to his chest leaning over the food.
Atmosphere: 4
Food: 1
Service: 2
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