How do you forgot the middle of a sandwich, just straight bread
Atmosphere: 1
Food: 1
Service: 1
Haley Baldwin
Past 3 times ive been here ive had a distasteful experience. Called last week to get some food replaced because the fries were mostly undercooked/raw in the middle. They were almost completely white on the outside..The nuggets tasted very strange/greasy/burnt and i got HI-C instead of fanta but i didn’t even mention the soda.. They told me ask for Jacqueline. I sent my dad back today with the sticky receipt with the name written on it so he could remember, and they said that no Jacqueline worked there and that was the wrong receipt.. Mind you, “Jacqueline” never asked me to bring a receipt at all, she just told me come back and mention her name and rushed me off the phone. So they didn’t replace the food. My dad still spent money there and some of the fries were undercooked, again. Not as bad as last time but still not good. The lack of manners/courtesy from some of the associates at this location is a turn off alone. A few weeks before this I ordered a shamrock shake and asked the cashier nicely if he could do half sham/chocolate. He charged me $.50 for it, even though it was obviously no trouble and he wasn’t doing anything else at the time. I get that all the time and no other location has ever told me i have to pay for it. Is it worth being petty for that $.50 or to keep the order of fries you messed up when you lose a customer? Just wondering.
Tony D
Always have to wait twice as long or more compared to other McDonalds in the area. On top of it the food is not fresh for the long wait.
Atmosphere: 3
Food: 4
Service: 1
Cole Galvin
Ordered 6 piece nugget and they only gave me 5, this is blasphemy!😢
CorporalC
Manager is telling people at the drive-through that the place is closed. 30 minutes prior to closing. If it is truly closed, you should update your hours of service.
Atmosphere: 1
Food: 1
Service: 1
teresa gibson
They have trouble getting orders right, claim it is the customer. Get rid of that double drive through window and they MIGHT fix part of the problem
Food: 3
Service: 1
America Kimberly Bernal
Mireya Is so nice I love seeing her she always make sure that I get my food hot
Atmosphere: 5
Food: 5
Service: 5
logan68k
Seriously? I was hungry after the gym and walked over. I stood at the counter for five minutes and nobody even acknowledged I was there. Maybe they're short staffed but I'm not waiting that long for the privilege of being charged up the wazoo for a double cheeseburger. Not even as much as an "I'll be right with you." I just left. I'll save myself the time and make food at home.
Service: 1
Sadie Dominguez
10am on a Saturday. All tables dirty food on lobby floors. I asked for a towel so I could clean my own table to sit down, because every table is dirty in the place. The girl behind the counter handed me a towel like this is the normal. She didn't even offer to clean the table just handed me a wet rag.
Atmosphere: 1
Service: 1
Brian Bougher
I ordered 40 nuggets, burgers ,and multiple fries for a bunch of kids to take back to my home and feed them. Received multiple bags, and when arrived home, no nuggets. I went thru the drive thru so didn’t see this until home. I called in and they stated I could just give my name and when I came back another time, they’d give me 40 nuggets. Well, that was a challenge as I don’t typically have so many kids at the house to feed. Went back two weeks later as had a bunch of kids hanging out again after church. This Mcd’s stated they have a new system and couldn’t resolve this. We will go down the road from now on. Not ok to take money from customers and not give them what they ordered.
How do you forgot the middle of a sandwich, just straight bread
Atmosphere: 1
Food: 1
Service: 1
Past 3 times ive been here ive had a distasteful experience. Called last week to get some food replaced because the fries were mostly undercooked/raw in the middle. They were almost completely white on the outside..The nuggets tasted very strange/greasy/burnt and i got HI-C instead of fanta but i didn’t even mention the soda.. They told me ask for Jacqueline. I sent my dad back today with the sticky receipt with the name written on it so he could remember, and they said that no Jacqueline worked there and that was the wrong receipt.. Mind you, “Jacqueline” never asked me to bring a receipt at all, she just told me come back and mention her name and rushed me off the phone. So they didn’t replace the food. My dad still spent money there and some of the fries were undercooked, again. Not as bad as last time but still not good. The lack of manners/courtesy from some of the associates at this location is a turn off alone. A few weeks before this I ordered a shamrock shake and asked the cashier nicely if he could do half sham/chocolate. He charged me $.50 for it, even though it was obviously no trouble and he wasn’t doing anything else at the time. I get that all the time and no other location has ever told me i have to pay for it. Is it worth being petty for that $.50 or to keep the order of fries you messed up when you lose a customer? Just wondering.
Always have to wait twice as long or more compared to other McDonalds in the area. On top of it the food is not fresh for the long wait.
Atmosphere: 3
Food: 4
Service: 1
Ordered 6 piece nugget and they only gave me 5, this is blasphemy!😢
Manager is telling people at the drive-through that the place is closed. 30 minutes prior to closing. If it is truly closed, you should update your hours of service.
Atmosphere: 1
Food: 1
Service: 1
They have trouble getting orders right, claim it is the customer. Get rid of that double drive through window and they MIGHT fix part of the problem
Food: 3
Service: 1
Mireya Is so nice I love seeing her she always make sure that I get my food hot
Atmosphere: 5
Food: 5
Service: 5
Seriously? I was hungry after the gym and walked over. I stood at the counter for five minutes and nobody even acknowledged I was there. Maybe they're short staffed but I'm not waiting that long for the privilege of being charged up the wazoo for a double cheeseburger. Not even as much as an "I'll be right with you." I just left. I'll save myself the time and make food at home.
Service: 1
10am on a Saturday. All tables dirty food on lobby floors. I asked for a towel so I could clean my own table to sit down, because every table is dirty in the place. The girl behind the counter handed me a towel like this is the normal. She didn't even offer to clean the table just handed me a wet rag.
Atmosphere: 1
Service: 1
I ordered 40 nuggets, burgers ,and multiple fries for a bunch of kids to take back to my home and feed them. Received multiple bags, and when arrived home, no nuggets. I went thru the drive thru so didn’t see this until home. I called in and they stated I could just give my name and when I came back another time, they’d give me 40 nuggets. Well, that was a challenge as I don’t typically have so many kids at the house to feed. Went back two weeks later as had a bunch of kids hanging out again after church. This Mcd’s stated they have a new system and couldn’t resolve this. We will go down the road from now on. Not ok to take money from customers and not give them what they ordered.
Atmosphere: 3
Food: 4
Service: 1
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