I ordered fish sandwich meal, but they brought me a chicken sandwich meal. The chicken sandwich was delicious, the fries were undercooked and cold to touch. My son had chicken strips and a pretzel and said everything was real good. Wife has pulled pork sandwich and said it was just meh.
Atmosphere: 5
Food: 3
Service: 5
Raymond
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Beef Chili Cheese Coney Dog, Chili Cheese Tater Tots, Fries, Tots
Katie Riggin
Prompt service and quick food service with accurate order.Kid-friendliness: Lots of options for kids. Fun environment with drive up.
I drive about 35 minutes to come to this location. I always order slushs and sides. The food and drink is always fantastic. The service is very okay. I do tend to come later in the evening but they're usually open until 11. Today I made it at 10:30pm and was told they were closed. I didn't argue because that would go nowhere. I'm just disappointed and feel a little lied to. I will probably continue coming here but I'm still disappointed.
Atmosphere: 3
Food: 5
Service: 2
Melissa Mincey
Just not the best experience.....Out of certain foods & drinksBland serviceExpensive for only 4 of us eatingTots were cold
Atmosphere: 4
Food: 3
Service: 3
oscar gomez
The worst 2 hotdogs I ever had. Unbelievable my chili dog had 3 beans in it that's how thin the chili spread was and the all American dog had more relish than anything else. How complicated is it to make these hotdogs ? Damm shame l used to like Sonic ,hopefully it's only the one in Lockport that has zero quality control.
Atmosphere: 1
Food: 1
Service: 1
Frank Bryan
Hard to reach handicapped menu board I wish they had the old fashioned way with the trays that you put on the windows of the car like the olden days the food was
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fries, Sandwich
Lois Bugg Shadrick
They are open late so I'm always issapounted when the food is too salty.
Atmosphere: 4
Food: 2
Service: 4
Olivia Snyder
Love this place! The food is always hot and delicious ?
Atmosphere: 5
Food: 4
Service: 5
Nick
If you're closed during your normal business hours, you should put a sign up saying so. Pretty bad when there are cars in the spots at 930 am and you press the button and still after 5 minutes there is no response, no service, and no food. Just my opinion though.
Absolutely terrible. The food is mediocre, but my daughter and I love the pretzels and cheese. The last FOUR TIMES we have ordered, they leave out the cheese, despite requesting it (even though it’s supposed to just come with it). I’ve tried calling literally all day to ask if they could make sure to include it this time, no answer. Took a chance, and again, no cheese. I wasn’t going to review, but they are still not answering the phones. Never again.
Food: 1
Service: 1
Shay R
We never eat here, but we LOVE the slushes! If you order in the app the slushes are half off which is a SUPER deal! The lemonade slush is so refreshing on a super hot day!
Atmosphere: 5
Food: 5
Service: 4
Judy Ogalla
I was expecting much better food. But prices were
Atmosphere: 3
Food: 2
Service: 3
Eli R.
Was just there absolutely disgusted by the attitudes of the teenagers working there right now. The guy taking my order was basically whispering and kept shoving the food and drinks in my hand. I was so shocked I asked him to read me my order bc I couldn't hear him and he got an attitude. Also asked for a meal and he didn't give me a meal so everything was wrong. Never in my life has this ever happened to me but someone need to get those kids in check. Absolutely disgusting.
Bradley M.
Went to sonics today. Ordered ahead on the app. Still waited for 15 minutes after I got there to get our order. Then "Mr Personality" Matt was our car hop. He handed my my order and didn't even acknowledge me. AND I tipped ahead of time. Someone should teach Matt some manners. We went to Culver's after and had zero problems. Orders at the drive through, was greeted pleasantly and served quickly. Sonic should send their employees to Culver's to be trained. Or just fire Matt
I ordered fish sandwich meal, but they brought me a chicken sandwich meal. The chicken sandwich was delicious, the fries were undercooked and cold to touch. My son had chicken strips and a pretzel and said everything was real good. Wife has pulled pork sandwich and said it was just meh.
Atmosphere: 5
Food: 3
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Beef Chili Cheese Coney Dog, Chili Cheese Tater Tots, Fries, Tots
Prompt service and quick food service with accurate order.Kid-friendliness: Lots of options for kids. Fun environment with drive up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Onion Rings
I drive about 35 minutes to come to this location. I always order slushs and sides. The food and drink is always fantastic. The service is very okay. I do tend to come later in the evening but they're usually open until 11. Today I made it at 10:30pm and was told they were closed. I didn't argue because that would go nowhere. I'm just disappointed and feel a little lied to. I will probably continue coming here but I'm still disappointed.
Atmosphere: 3
Food: 5
Service: 2
Just not the best experience.....Out of certain foods & drinksBland serviceExpensive for only 4 of us eatingTots were cold
Atmosphere: 4
Food: 3
Service: 3
The worst 2 hotdogs I ever had. Unbelievable my chili dog had 3 beans in it that's how thin the chili spread was and the all American dog had more relish than anything else. How complicated is it to make these hotdogs ? Damm shame l used to like Sonic ,hopefully it's only the one in Lockport that has zero quality control.
Atmosphere: 1
Food: 1
Service: 1
Hard to reach handicapped menu board I wish they had the old fashioned way with the trays that you put on the windows of the car like the olden days the food was
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fries, Sandwich
They are open late so I'm always issapounted when the food is too salty.
Atmosphere: 4
Food: 2
Service: 4
Love this place! The food is always hot and delicious ?
Atmosphere: 5
Food: 4
Service: 5
If you're closed during your normal business hours, you should put a sign up saying so. Pretty bad when there are cars in the spots at 930 am and you press the button and still after 5 minutes there is no response, no service, and no food. Just my opinion though.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Absolutely terrible. The food is mediocre, but my daughter and I love the pretzels and cheese. The last FOUR TIMES we have ordered, they leave out the cheese, despite requesting it (even though it’s supposed to just come with it). I’ve tried calling literally all day to ask if they could make sure to include it this time, no answer. Took a chance, and again, no cheese. I wasn’t going to review, but they are still not answering the phones. Never again.
Food: 1
Service: 1
We never eat here, but we LOVE the slushes! If you order in the app the slushes are half off which is a SUPER deal! The lemonade slush is so refreshing on a super hot day!
Atmosphere: 5
Food: 5
Service: 4
I was expecting much better food. But prices were
Atmosphere: 3
Food: 2
Service: 3
Was just there absolutely disgusted by the attitudes of the teenagers working there right now. The guy taking my order was basically whispering and kept shoving the food and drinks in my hand. I was so shocked I asked him to read me my order bc I couldn't hear him and he got an attitude. Also asked for a meal and he didn't give me a meal so everything was wrong. Never in my life has this ever happened to me but someone need to get those kids in check. Absolutely disgusting.
Went to sonics today. Ordered ahead on the app. Still waited for 15 minutes after I got there to get our order. Then "Mr Personality" Matt was our car hop. He handed my my order and didn't even acknowledge me. AND I tipped ahead of time. Someone should teach Matt some manners. We went to Culver's after and had zero problems. Orders at the drive through, was greeted pleasantly and served quickly. Sonic should send their employees to Culver's to be trained. Or just fire Matt