Management of Starbucks, whoever reading this. Give my girl sofi a raise. She for real carries this Starbucks. She is easily the nicest employee and has remembered me each time i came through her drive through asked me how i was doing and gives me the biggest smile. It always starts my day off really good when i see sofi
Atmosphere: 5
Food: 5
Service: 5
triple ooo
To expensive
Atmosphere: 4
Food: 1
Service: 4
Cindy Cox
Nice staff, good drink. Pricey
Atmosphere: 5
Food: 5
Service: 5
Vivian Drury
I ordered a grande summer berry refresher, which was an outrageous price of $6.45! Not to mention it tasted overly sour.
Atmosphere: 4
Food: 1
Service: 4
J Ski
Terilynn was awesome! She is the prime example of how you should greet and take care of a customer!
Atmosphere: 5
Food: 4
Service: 5
Michael Severns
This Starbucks location is always quick and polite
Service: 5
Latoya Henderson
I stopped in after a long overnight shift to purchase coffee and a sandwich. The double smoked was sold out. Anthony apologized and I even joked about not needing it due to eating a whopper like 4 hrs earlier. We chucked, he prepared my coffee and called me by name to pick it up. Anthony then apologized again for the sandwich of my choice being sold out. Thank you for being so kind Anthony, it really goes a long way. You never know what people are going through. It truly makes a difference, thanks again.
Service: 5
Maria Huerta
Today, March 21, 2025 just like every week, I got my high schooler and her friend coffee. A nice and polite boy took our order . We got our 2 coffees, paid and even gave them a tip, when this lady in her 40's asked that we be polite, and less annoyed when placing the order... ?? I was sure she had confused us with some else, and asked what did she mean? she accused us of being impolite and rude when placing the order, I told her that I felt insulted for being accused of something that was completely untrue.. two other employees where sarcastically smiling. I told this lady that I was a frequent customer and felt offended by her accusations! she simply said OK. I told her that I would not be back to this location again, she just said .. Ok Don't. :-( This is so SAD! Me and my children have enjoyed Starbucks for Decades and never had a bad experience prior to today! SAD, SAD!
Atmosphere: 1
Food: 5
Service: 1
Douglas
Always good coffee
Atmosphere: 4
Food: 4
Service: 4
Amanda
Horrible customer service, especially when THEY make a mistake. It seems a lot of people complain about this same thing. Maybe there should be consequences starbucks??? Or you could keep charging crazy prices for crappy service.
THIS is the only Starbucks that DOES NOT have peppermint. How does this company advertise HOLIDAY flavors to include peppermint yet never have it?! I can go to any other location and it doesn’t matter if it’s the middle of June or middle of December and peppermint is available. This location? It’s like it doesn’t exist. I only come here with my husband who drinks a latte, so I always try, but it never fails, peppermint is “out at the moment”…I will drive to Lemont just to avoid this location.
Service: 1
emilee
They dont know what “light ice” means. They fill the entire cup full of ice every single time and its so annoying
Russell M
Expensive coffee, i don't think it's anything special
Atmosphere: 5
Food: 3
Service: 4
Drew H.
This location is great... However, the staff appeared to be timid... But so very kind!
Vegetarian options: Impossible sandwich
Atmosphere: 5
Food: 5
Service: 3
Ismerai Enamorado
I prefer this one to others, especially to the ones that are not corporate. Problem? Well, I feel like they're understaffed, but other than that, I'm good.
Management of Starbucks, whoever reading this. Give my girl sofi a raise. She for real carries this Starbucks. She is easily the nicest employee and has remembered me each time i came through her drive through asked me how i was doing and gives me the biggest smile. It always starts my day off really good when i see sofi
Atmosphere: 5
Food: 5
Service: 5
To expensive
Atmosphere: 4
Food: 1
Service: 4
Nice staff, good drink. Pricey
Atmosphere: 5
Food: 5
Service: 5
I ordered a grande summer berry refresher, which was an outrageous price of $6.45! Not to mention it tasted overly sour.
Atmosphere: 4
Food: 1
Service: 4
Terilynn was awesome! She is the prime example of how you should greet and take care of a customer!
Atmosphere: 5
Food: 4
Service: 5
This Starbucks location is always quick and polite
Service: 5
I stopped in after a long overnight shift to purchase coffee and a sandwich. The double smoked was sold out. Anthony apologized and I even joked about not needing it due to eating a whopper like 4 hrs earlier. We chucked, he prepared my coffee and called me by name to pick it up. Anthony then apologized again for the sandwich of my choice being sold out. Thank you for being so kind Anthony, it really goes a long way. You never know what people are going through. It truly makes a difference, thanks again.
Service: 5
Today, March 21, 2025 just like every week, I got my high schooler and her friend coffee. A nice and polite boy took our order . We got our 2 coffees, paid and even gave them a tip, when this lady in her 40's asked that we be polite, and less annoyed when placing the order... ?? I was sure she had confused us with some else, and asked what did she mean? she accused us of being impolite and rude when placing the order, I told her that I felt insulted for being accused of something that was completely untrue.. two other employees where sarcastically smiling. I told this lady that I was a frequent customer and felt offended by her accusations! she simply said OK.
I told her that I would not be back to this location again, she just said .. Ok Don't. :-( This is so SAD!
Me and my children have enjoyed Starbucks for Decades and never had a bad experience prior to today! SAD, SAD!
Atmosphere: 1
Food: 5
Service: 1
Always good coffee
Atmosphere: 4
Food: 4
Service: 4
Horrible customer service, especially when THEY make a mistake. It seems a lot of people complain about this same thing. Maybe there should be consequences starbucks??? Or you could keep charging crazy prices for crappy service.
Service: 1
Restaurantji Recommends
THIS is the only Starbucks that DOES NOT have peppermint. How does this company advertise HOLIDAY flavors to include peppermint yet never have it?! I can go to any other location and it doesn’t matter if it’s the middle of June or middle of December and peppermint is available. This location? It’s like it doesn’t exist. I only come here with my husband who drinks a latte, so I always try, but it never fails, peppermint is “out at the moment”…I will drive to Lemont just to avoid this location.
Service: 1
They dont know what “light ice” means. They fill the entire cup full of ice every single time and its so annoying
Expensive coffee, i don't think it's anything special
Atmosphere: 5
Food: 3
Service: 4
This location is great... However, the staff appeared to be timid... But so very kind!
Vegetarian options: Impossible sandwich
Atmosphere: 5
Food: 5
Service: 3
I prefer this one to others, especially to the ones that are not corporate. Problem? Well, I feel like they're understaffed, but other than that, I'm good.
Atmosphere: 3
Food: 5
Service: 5
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