After my experience today and after reading the reviews right now I feel grossed out and it is very unfortunate for I was craving subway. My experience to say the least was very unpleasant. There was an old guy in a terrible mood as others have stated yes he is always shaking his head. He was also slamming oven doors, sliding almost throwing the oven tray. This place needs to close down immediately. On my way for a refund as I am typing this review!
Atmosphere: 1
Food: 1
Service: 1
Griffin Scott
One word: Sam.
Atmosphere: 1
Food: 1
Service: 1
Tom
Horrible customer service, not sure how this location is still open.
Atmosphere: 1
Food: 1
Service: 1
Brittany Batsch
Horrible customer service
Adriana Camacho
I am very surprised that this business is still open, completely dirty, the vegetables do not look fresh, the gentleman who attended today has no friendliness at all, I really would not come here again. I threw the bread in the garbage.
Atmosphere: 1
Food: 1
Service: 1
Ivan Jacobo
I waited in the store for a good while and was the only person in line and still never acknowledged me or even said hello. I was the only person! waited way too long untill the point where I just simply left. Very bad service.
Bret P
What the actual hell is this place..
Atmosphere: 1
Food: 1
Service: 1
Review Dude
Do not go
Atmosphere: 1
Food: 1
Service: 1
Little Girl
I went in today with my dad. The worker Sam was so nice! At first he didnt greet us, but about 10 min later he came out ot the back and started using slang. He said to me “Hey big boy whatcha want to eat, biggie” I figured all of this was slang for welcome in considering I wasnt a boy. I ignored it and gave him my order. Right after i started to speak my dad came out of the bathroom. I was immediately cut off by sam’s loud screams. He started to bark and just yell. I didnt know what was going on or what happened until sam, once again, starts screaming. This time though it seemed angry and scary. My dad was just as confused as me, especially when sam jumped in front of the counter and started spraying my dad with a water gun. They ran around Lockport from a whole 30 min. I soon see Sam come back into the store with a big happy smile. I look over in the window and see my dad waiting outside soaked. Sam asked my for my order once again and made it for me! It wasnt the best food but he did end up giving me a fun little rose toy perfect for family time!
Atmosphere: 5
Food: 5
Service: 5
Jessica GRIMALDO
Worst Subway I ever went into. All the veggies were old and brown. When I asked for spinach, he literally put 4 pieces on a 12-inch sandwich. When I asked for more, the employee looked annoyed. I also asked for the sandwich to be toasted so the cheese can be melted. He pulled out the sandwich, and the cheese looked like plastic, so I asked if he could put it in again. He then put it in and slammed it into the oven. At this point, I should have just walked out, but my son really wanted his meatball sandwich, which, in fact, was super dry. When it was time to pay, I asked for my receipt cause I was charged 27.00 for a 12-inch chicken and 6-inch meatball sandwich. He then started to get nervous and look at the receipt, looking confused. I asked for it and said, "This is so expensive he said oh I'm sorry, I overcharged you."" I charged you for a meal and two 12-inch sandwiches. Just to say, I will NEVER be going there again!
Did order online for 1140 it said it was ready it was not ready waited and waited outside so I went in and the guy said not ready and that I had to wait till everyone was done people keeped walking in he keeped taking them what is the point of ordering online for curbside pickup and picking your time if they are not going to do that I could have went in and ordered got my order and out a long time ago prices don't match for this food or service
Atmosphere: 1
Food: 1
Service: 1
Nick Banas
Sam is quite
Atmosphere: 1
Food: 1
Service: 1
Ben
I decided to check out this Subway a few years ago, nervous about how it would go. SO there I am, sitting in the waiting area of the restaurant with my niece, and who's behind the counter, but Sam. I was nervous, and just kept looking at him, as he started making our sandwiches, but didn't know what to say. Pretty soon though my niece started crying, and I'm trying to quiet her down because I didn't want her to bother Sam, but she wouldn't stop. Pretty soon he walks over from behind the counter. He started running his hands through her hair and asking what was wrong. I replied that she was probably hungry or something. So, Sam put down our sandwiches, picked up my niece and lifted his shirt. He breast fed her right there in the middle of the Subway. Amazing guy!
Atmosphere: 5
Food: 5
Service: 5
Porters1321
The worst subway I ever been to never come
Atmosphere: 1
Food: 1
Service: 1
Josh Taylor
Soda Machine out of order, stale bread, cookies were rock hard, and I ordered the drink and cookies as meals and they charged them individually.
After my experience today and after reading the reviews right now I feel grossed out and it is very unfortunate for I was craving subway. My experience to say the least was very unpleasant. There was an old guy in a terrible mood as others have stated yes he is always shaking his head. He was also slamming oven doors, sliding almost throwing the oven tray. This place needs to close down immediately. On my way for a refund as I am typing this review!
Atmosphere: 1
Food: 1
Service: 1
One word: Sam.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, not sure how this location is still open.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service
I am very surprised that this business is still open, completely dirty, the vegetables do not look fresh, the gentleman who attended today has no friendliness at all, I really would not come here again. I threw the bread in the garbage.
Atmosphere: 1
Food: 1
Service: 1
I waited in the store for a good while and was the only person in line and still never acknowledged me or even said hello. I was the only person! waited way too long untill the point where I just simply left. Very bad service.
What the actual hell is this place..
Atmosphere: 1
Food: 1
Service: 1
Do not go
Atmosphere: 1
Food: 1
Service: 1
I went in today with my dad. The worker Sam was so nice! At first he didnt greet us, but about 10 min later he came out ot the back and started using slang. He said to me “Hey big boy whatcha want to eat, biggie” I figured all of this was slang for welcome in considering I wasnt a boy. I ignored it and gave him my order. Right after i started to speak my dad came out of the bathroom. I was immediately cut off by sam’s loud screams. He started to bark and just yell. I didnt know what was going on or what happened until sam, once again, starts screaming. This time though it seemed angry and scary. My dad was just as confused as me, especially when sam jumped in front of the counter and started spraying my dad with a water gun. They ran around Lockport from a whole 30 min. I soon see Sam come back into the store with a big happy smile. I look over in the window and see my dad waiting outside soaked. Sam asked my for my order once again and made it for me! It wasnt the best food but he did end up giving me a fun little rose toy perfect for family time!
Atmosphere: 5
Food: 5
Service: 5
Worst Subway I ever went into. All the veggies were old and brown. When I asked for spinach, he literally put 4 pieces on a 12-inch sandwich. When I asked for more, the employee looked annoyed. I also asked for the sandwich to be toasted so the cheese can be melted. He pulled out the sandwich, and the cheese looked like plastic, so I asked if he could put it in again. He then put it in and slammed it into the oven. At this point, I should have just walked out, but my son really wanted his meatball sandwich, which, in fact, was super dry. When it was time to pay, I asked for my receipt cause I was charged 27.00 for a 12-inch chicken and 6-inch meatball sandwich. He then started to get nervous and look at the receipt, looking confused. I asked for it and said, "This is so expensive he said oh I'm sorry, I overcharged you."" I charged you for a meal and two 12-inch sandwiches. Just to say, I will NEVER be going there again!
Restaurantji Recommends
Did order online for 1140 it said it was ready it was not ready waited and waited outside so I went in and the guy said not ready and that I had to wait till everyone was done people keeped walking in he keeped taking them what is the point of ordering online for curbside pickup and picking your time if they are not going to do that I could have went in and ordered got my order and out a long time ago prices don't match for this food or service
Atmosphere: 1
Food: 1
Service: 1
Sam is quite
Atmosphere: 1
Food: 1
Service: 1
I decided to check out this Subway a few years ago, nervous about how it would go. SO there I am, sitting in the waiting area of the restaurant with my niece, and who's behind the counter, but Sam. I was nervous, and just kept looking at him, as he started making our sandwiches, but didn't know what to say. Pretty soon though my niece started crying, and I'm trying to quiet her down because I didn't want her to bother Sam, but she wouldn't stop. Pretty soon he walks over from behind the counter. He started running his hands through her hair and asking what was wrong. I replied that she was probably hungry or something. So, Sam put down our sandwiches, picked up my niece and lifted his shirt. He breast fed her right there in the middle of the Subway. Amazing guy!
Atmosphere: 5
Food: 5
Service: 5
The worst subway I ever been to never come
Atmosphere: 1
Food: 1
Service: 1
Soda Machine out of order, stale bread, cookies were rock hard, and I ordered the drink and cookies as meals and they charged them individually.
Atmosphere: 1
Food: 1
Service: 1