By the Dozen Bakery-Machesney Park

8324 N 2nd St, Machesney Park
(815) 636-0668

Recent Reviews

George Ganas

First time here & this place did NOT disappoint. The line was insane Saturday morning around noon & the place was packed. Super fast & friendly service, we did not have to wait at all. 3 Dozen donuts & some other goodies. Will be back for sure, in the meantime this gem is not a secret with the locals!! Bravo...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dozen Donuts, Dozen Doughnuts

Donna McIntosh

Only one person there, smashes all the rolls and longhorns together, said I just have to tell her not to. I did, and she did it again. I try each time I go to get another person, has been working out great nowIf I don't have a choice, I will let someone else go ahead of me, that way her feelings won't get hurt, and I will be a happy customer

Atmosphere: 5

Food: 5

Service: 5

Dallas Turner

Their donuts are great and the service is always great.

Atmosphere: 4

Food: 5

Service: 4

Alex Reynolds

There's not enough good things to say about this bakery, the food, the staff, the price everything is so amazing.Kid-friendliness: Variety of baked goods all kids will love!Wheelchair accessibility: Several spots for handicap accessibility

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Dozen Donuts, Pasteries, Macaron

Terry Parisot

There donuts are so good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dozen Donuts

Silver zombie

I came in today after not coming in since last year and I was very disappointed. When we used to come in the donuts tasted fresh and airy but today I bought an assorted dozen and neither my kids myself or wife enjoyed them. The Bavarian or Boston donuts were raw on the inside and hard and stale on the outside and I could've hung a picture with the twist donuts the flavors seemed to be the same but the quality was so bad. So disappointing because this used to be my family's favorite donut shop. I also stopped in at 8am and the shelves were filled with donuts for the morning rush. There's no reason the donuts should be that stale in the morning unless the donuts are not fresh baked anymore and they are using old and stale ones and like I said I believe the quality of the Bostons was horrible and should not be allowed to be consumed in that state.

Atmosphere: 2

Food: 1

Service: 1

Jason Gonzales

Had been wanting to stop by for a while however always came after 2. Finally had a chance to stop in and I have to say the staff are so welcoming. We needed help with buying a cake and they actually have a dedicated person that sits down and goes over everything with you. Very reasonable on the budget and lots of birthday cake options. Much better choice than large grocery store chains.

Atmosphere: 5

Food: 5

Service: 5

Collina Rosales

If you are running a business you need to know the ADA laws especially when it comes to service dogs. There are two questions you can ask. Is it a service dog and what service does it provide. ?You can't force me to put identification on my sd. I usually have a leash with a wrap on it saying service dog, but unfortunately the wash machine tore it up and waiting for another one. FYI people are paying for the sd gear it doesn't make a dog a sd. What makes them one is the service they provide for the disabled person and plus their mannerism.I end up leaving because the manager thought she knows better and I was trying to tell her the rules she wouldn't listen. There were kids in there and I was litterly losing my patience best to leave. I have been there multiple times with my sd. Never ever had I had any issues. Again if you are an owner or a manager you should know the laws or say I don't know, which is better than being a know it all and be wrong. Do better.

OldSchool Nate

Went in based on the reviews and won't be returning. No French donuts or cream puffs, the variety seemed pretty basic and not what I was looking for. I did end up getting donuts and for the price, they were average and doughy. What bothered me most is the transaction part, instead of a quick easy in and out the machine is programmed to ask for a tip. I'm just buying donuts someone is handing me, no, I'm not going to tip and feel this kind of tactic not only puts customers in an awkward place, but they probably aren't paying their employees enough.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Doughnut

T t

We had an online order and the young ladies checked to make sure everything was there as they passed it over to us. Everything was exactly as ordered, packed well, and delicious! Next time we are in the area we will definitely plan to stop here again. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Dozen Donuts, Pasteries, Peanut Butter and Chocolate Donuts, Dozen Doughnuts

michael blackwell

Best doughnuts in town! Only place I have found with good chop suey doughnuts.

Atmosphere: 5

Food: 5

Service: 5

Anita Luna

Lot's of choices, got three large pastries for under $5, and they were on point!

Atmosphere: 5

Food: 5

Service: 5

Brandy OH

Always Delicious. However the Hours are limited and wish they'd stay open til atleast 5!

Tanya Esquivel

HORRIBLE WEDDING CAKE disaster!! We ordered a two tiered cake and picked up the day of the wedding. We were 15 minutes from the church where the reception was to be held. Go painstakingly slow, by the time we got to the church the cake had split I half!I called the bakery and left a message… no return phone call ! I called them AGAIN and the manager said she would talk to the owner and get back to me with a restitution for what had happened and NO phone call to date which bus a week later!!She admitted the cake had not been refrigerated. It actually should have been partially frozen in order to make a delivery.NO ACCOUNTABILITY! Such a disappointment on such a special day.

Herbert Meldahl

Best donuts in the county! Cooked perfectly, wonderful flavor and generous sized.I recommend the "Rose"!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Dozen Donuts

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By the Dozen Bakery-Machesney Park

8324 N 2nd St, Machesney Park, IL 61115
(815) 636-0668