McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
10101 N 2nd St, Machesney Park
(815) 633-4679
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
McDonald's, a well-known fast-food restaurant, offers a mix of experiences for its customers. While some appreciate the food and service, others have noted high prices, incorrect orders, and slow service.
One customer suggests using the app to save money, as the prices can be high. They also advise checking orders before leaving, as they have experienced issues with incorrect orders in the past.
Despite the generally positive sentiment, customers have reported long lines and slow service at certain locations. However, one customer had a particularly positive experience at a drive-thru, where the cashier's cheerful demeanor and genuine enthusiasm transformed the experience.
The restaurant's menu includes popular items like the Chicken Big Mac, pies, ice cream, and the steak bagel. Customers have expressed both satisfaction and dissatisfaction with the food, with some finding the Chicken Big Mac "nasty" while others enjoy the pies and ice cream.
The reviews also highlight the dedication of the restaurant's staff, who have gone above and beyond to serve customers, even during busy times and with limited staffing. The manager's understanding and assistance in a challenging situation were particularly appreciated.
Overall, McDonald's offers a mixed experience, with both positive and negative aspects reported by customers. The food and service quality can vary, but the exceptional efforts of the staff are recognized and appreciated.