Napoli Pizza Machesney Park

We love this place! We order from here once a week and it is ALWAYS delicious!

Atmosphere: 5

Food: 5

Service: 5

Always enjoy the pizza. Tonight I accidentally ordered less than 10 minutes before close. When I picked it up, the gentleman was still very nice about it! Thanks!!

Atmosphere: 5

Food: 5

Service: 5

Great pizza and great service!

Atmosphere: 5

Food: 5

Service: 5

Been coming here for years, tried something different today due to their X-Large 4 topping special (be advised if you’re ordering Italian beef for the special, it’s considered a double topping) was not disappointed as per usual. Always a hit, staff is also very friendly.

Atmosphere: 5

Food: 5

Service: 5

Pizza was overcooked, dried out and inedible. They had to see it was overdone and still served it. Never again.

Atmosphere: 5

Food: 1

Service: 1

Hot fresh and always delicious food and highly recommend the meat tortellini and add a Italian sausage the best i ever had for the last 15years and the best garlic bread

Atmosphere: 5

Food: 5

Service: 5

Ordered a pizza for delivery, told it would be an hour. Called to check after 1 hr 35 min and told there was no order. Checked my credit card, it had been charged. I called back again and asked to check on order, they had charged my card. They had no idea. I asked to just cancel and issue credit, could not do that. 2 hr and 10 min after ordered pizza showed up. Not even warm, melted with no cut lines. Tasted like it had been out for delivery for a long time. Understand if you are busy, but more that an hour after promised and not warm, unacceptable. BEWARE and go elsewhere!

Atmosphere: 1

Food: 1

Service: 1

The crust wasn’t as thin as it used to be

Atmosphere: 4

Food: 4

Service: 5

My daughter and I just tried this place Valentines day night after we got back from being in a huge snowstorm in Southern WI/Northern IL. They weren't sending drivers out at this pizza place and I literally live just behind them since I moved here last month. So my daughter and I drove and picked up our order. It was pretty good. The pizza looked great. the mozzarella sticks were the best. Marinara sauce was also good. From what I can tell they are friendly people. We will be back. My daughter said next time we need 2 orders of mozzarella sticks.

Pizza tasted terrible which it usually never does, very disappointing entire family agreed we threw it out and got McDonald’s

Atmosphere: 2

Food: 1

Service: 2

Can I just say yummmmmm. This is definitely my new go to for pizza. Absolutely delicious. Alit miscommunication on both our parts on location but no biggy. Young lady was friendly and again omg yummmy 😊

Atmosphere: 2

Food: 5

Service: 4

I went here because it was close to me and alot of people recommend it i tried a few things like pizza and burger and fries all simple things and they were all bad i ate 1/4 the burger and threw the rest out the pizza i only ate because I was hungry and honestly mcdonald's has better burgers and dominos has better pizza which is kinda sad and it was pretty expensive especially since it wasn't enjoyable i don't mind price as long as it's good unfortunately this was not maybe I ordered the wrong stuff idk but I will not be going back :/

Atmosphere: 2

Food: 1

Service: 2

Its the bomb!! beef pie is amazing

Atmosphere: 5

Food: 5

Service: 5

Done with this place. Meatball sub with no marinara is wild

Ordered a cheesy garlic bread side for 8 dollars and got a sandwich bun with cheese on it, clearly not what is presented in their menu picture. You can buy an entire sub sandwich for less. Pasta sauce is watery too.

Atmosphere: 5

Food: 2

Service: 2