Panera Bread

1512 West Lane Rd, Machesney Park
(815) 316-2554

Recent Reviews

Ava Periera

Really disappointed with the service and bread was super hard. Too expensive so don't come here again under these circumstances.

Sam H

This place used to be amazing but recently it's gone way downhill. They discontinued their mayonnaise, chocolate chip bagels, mocha frappes... so many things that were a staple are now gone! The sandwiches we ordered were extremely dry and scraped our gums and tasted "meh - okay at best." The girl taking our order laughed at our surprise that everything we tried to order had been discontinued and didnt care how we felt or that being laughed at is embarrassing. We understand that menus change, but how does a sandwich shop not have the most basic ingredient of mayonnaise? The chocolate chip bagels have been there since day 1. Change can be wonderful, but why take away the staples that people know they can rely on you for? Sadly, this is likely our last time visiting. Just far too expensive for what they now have to offer.

Atmosphere: 2

Food: 1

Service: 1

Linda Watts

I meet my friends here once a month! I live the Ceaser salad and French onion soup

Atmosphere: 5

Food: 5

Service: 5

Tim Smallwood

Ordered 2 loaves of bread for takeout.Stood there for 20 minutes waiting before asking where is my order.” Oh, sorry, we’ll get it now”Didn’t think it was as funny as your workers didWon’t be back

Food: 4

Service: 1

Gaylene Campbell

Love the fresh food choices at Panera!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup, Napa Almond Chicken Salad Sandwich, Roasted Turkey & Avocado blt, Panera Caesar Salad, Mediterranean Veggie, Baja Bowl

Jorge Alcaraz

I think is not fair to compare, but the price of the croissant and pain au chocolet is way too much. Only in one place in Rockford I found for the same price a really good quality for these products. Again, here is not common, but in Europe it is a common part of our breakfast, it can find anywhere. So quality ( I mean... Texture... How it break when you beat, smell and taste) cannot be compared. It brought to my attention that I did not smell anything, any characteristics bakery smell when product are fresh made ( side apart to make them to loose some temperature). I think... The breakfast that other people was taking like bread with eggs or ham ...etc.... Looks like good, and the bread was toasted... Next time I would try those.

Atmosphere: 5

Food: 3

Service: 5

Myra Wright

Great coffee as always!Yummy soup and sandwich!Bear claws- yumm-o!

Atmosphere: 5

Food: 5

Service: 5

Melody Anderson

Quick service, tasty food, never disappoints! Their soups and sandwhiches are sooo full of flavor!!

Atmosphere: 5

Food: 5

Service: 5

CYBER COBRAS

#delicious

Susan Westenberg

I had a 1/2 sandwich and a cup of soup. The broccoli cheese soup was delicious. The sandwich had so much lettuce on it that's all I could taste. Not much else on the bread. It was disappointing.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Broccoli Cheddar Soup

Johann Kanahootza

Fast food, polite service, very clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

joe bitner

Always out of pizza bread amd prices are crazy high now.

Mike Klimczak

Overpriced hospital food. For what you pay, you'd think they'd either bring the food to you, clear the table, or at least wipe them off. Not worth it.

Atmosphere: 2

Food: 3

Service: 2

johnjacky serns

We had a DD delivery tonight 12/29 for two totaling 40 and some change. We did not receive some of our order and what we did receive was lack luster or wrong to say the least. However, the evening manager Jose personally contacted door dash and remade our food alongside of personally tipping the redelivery driver. Ive seen some scary reviews of the locations, but this manager impressed us with his diligence and sincerity to make it right for us. The good over shadows the bad in the experience. Quality service.

Atmosphere: 3

Food: 3

Service: 5

Rachel M.

Brandon made me feel like I was ignorant and was over explaining things. My father worked for panera for most of my childhood so I remember a lot of the recipes, and he was making nearly everything incorrectly. There was WAY too much dressing on the salads, AND he forgot some of my order. I have used catering through a different panera and I loved it, but after this experience i will NOT be using it again.

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