Dunkin'
$ • Coffee Shops, Donuts
Hours:
820 W Jackson St, Macomb
(309) 421-0337
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Employees are rude. Customer service is horrible every time.
One of the worst service experiences I’ve ever had. My order amount is different every time I go and I order the same thing. I asked the manager why and she yelled at me and told me I was rude and to never come back. She was screaming out the window at me as I drove off. Called the corporate number twice to complain and the owner was supposed to call me back and never did.
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Dunkin' is a popular spot for breakfast and coffee. The staff is praised for their friendly and attentive service, especially those working the drive-through, who stay calm and take the time to exchange pleasantries and help customers feel appreciated. Customers also enjoy the seating options for dine-in, and many find the environment to be pleasant and welcoming. The food offerings, such as the hashbrowns with good flavor and crispy texture, and the glazed donut with dense dough and sweet glaze, are well liked. The service quality and the atmosphere make it a comforting place to visit, despite some mixed reviews about the food quality and prices. Overall, Dunkin' maintains a reputation for good service and a friendly atmosphere.