Subway
102 Brysta Dr, Marshall
(217) 826-5890
Recent Reviews
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The store is not ready to take drive thru orders and online order takes way too long !!!!
Quiet,staff was slow, prices went up,but overall great food
The team member Aerie was extremely rude. Cut me and partner off multiple times when talking and seemed extremely annoyed/inconvenienced while asking us what we wanted on our subs. She also was rude to people waiting in drive through saying “you’ll have to wait a few minutes” as soon as they arrived no greeting or apology.
This place is pleasant and exceptionally clean!! Ashley was nice and polite and service was great!
Doesn’t even check the drive thru window. sat out there for over 25 mins hoping my food doesn’t get cold. obviously there’s either not enough people or they’re just standing around. it wasn’t even busy. the worker just stood next to the window not even trying to check it.
Why is their only one employee working during the evening shifts ? Wait times are forever at this place
I was extremely disappointed with this place. The lady “helping me” with my online order was so rude not only over the phone but when I came in as well. Gave me an “i dont know whats going on I just get paid to stand here” vibe. For a manager, i’m questioning whether this lady ever took her food serve safe test, she was coughing all over the ingredients for the sandwiches..disgusting. Im furious for so many reasons. This place has gone to crap.
Atmosphere: 1
Food: 2
Service: 1
Very friendly people and nice quiet place not a lot of car noise while eating inside also very clean.
Atmosphere: 5
Food: 5
Service: 5
Young white girl she's racist and very desprespect full no manners very rude to answer custmer question
Atmosphere: 1
Clean, fast, and tasty.
Restaurantji Recommends
Overall is nice and friendly staff...i came here every evening and I order pizza and sandwich...and they treat u nicely...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies, Veggie Delite, Pizza Sub
Went to order a sunrise subway melt it has turkey ham bacon and egg and the lady said that's not what it is anymore and started to get mad cause I told her what it was and she tried to argue with me
Understaffed and always out of ingredients
Came for lunch like I normally do and most of the time the workers are great but this time there was a manager who was taking my order and she was completely rude the whole time. Honestly very disappointed in how she acted towards me. I for one will never go back to this establishment until I know she has been either fired or quit... I love subway but it's not worth coming in and geting rude customer service.
My fiance and daughter came in with an order of 5 - ft long sandwiches and salads. 3 of the orders we were receiving over the phone as we walked down the line. Emily was working. A real trooper ! She hung in there, smiled as she went about her work, just made the whole fiasco go so much easier than it could have been. She deserves a pat on the back for outstanding customer service, excellent attitude and in my book, going above and beyond to make sure we as a group (including the phone orders) had excellent customer satisfaction. We have gone to this restaurant many times in the past 20+ years, and I cannot ever leaving there and being this satisfied with a restaurant. Kudos to Emily, you're the best ! Thank You.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
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