Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
4815 211th St, Matteson
(708) 248-1187
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a popular restaurant that serves fresh and flavorful Mexican cuisine. However, some customers have experienced mixed reviews. While they enjoy the food, they have encountered issues with service, cleanliness, and the freshness of certain ingredients, such as the blackened chicken and lettuce. The staff's disorganization in preparing food for dine-in and delivery customers has also been a concern. The store can sometimes feel hot and humid, which affects the overall experience, but the staff often remains kind and quick despite these conditions. Customers have also noted that the quality of food has become inconsistent over the years, with some ingredients like chips, guac, and fajitas sometimes missing or not tasting as good as before. Service at times can be passive and unpredictable, with staff standing around or prioritizing call-in orders without acknowledging others. Overall, Chipotle has the potential to provide a better dining experience with improvements in leadership presence, consistency, and cleanliness.