Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
4815 211th St, Matteson
(708) 248-1187
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Share your opinion about Chipotle Mexican Grill
Food very disgusting that’s why it was 9 months ago I last tried you all. Look at that review on google. Wanted to leave another one on there but some reason couldn’t. Anyhow I ordered a chicken bowl. Y’all I can’t lie chicken pieces were like wood chips and burnt ends, rice a bit under cooked and something in it was salty as a SOB!w
If i could give this location a zero i would. Let’s start with the fact that i was able to get my order corrected. Then after that a bag of food was thrown at me by their unprofessional and disrespectful manager ARIANNA. I have connected cooperate and hopefully it will be handled properly.
Eye lash in my food. 🤮🤮🤮 please do something about this.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a popular restaurant that serves fresh and flavorful Mexican cuisine. However, some customers have experienced mixed reviews. While they enjoy the food, they have encountered issues with service, cleanliness, and the freshness of certain ingredients, such as the blackened chicken and lettuce. The staff's disorganization in preparing food for dine-in and delivery customers has also been a concern. The store can sometimes feel hot and humid, which affects the overall experience, but the staff often remains kind and quick despite these conditions. Customers have also noted that the quality of food has become inconsistent over the years, with some ingredients like chips, guac, and fajitas sometimes missing or not tasting as good as before. Service at times can be passive and unpredictable, with staff standing around or prioritizing call-in orders without acknowledging others. Overall, Chipotle has the potential to provide a better dining experience with improvements in leadership presence, consistency, and cleanliness.