Starbucks Coffee Company
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Starbucks Reviews
264 ratings
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Quick and Timely service
This visit was the morning after the tornados in the 8/11. I used the drive-thru. They forgot my straws, but the service was prompt and exactly as I ordered.
s/o to the girlie that swooped in and saved the day like superwoman as i was having a not so great experience with another employee. i wish i got names but it just happened right now 8/14/26 ~ 11:26am. she had a slick back long ponytail, slim, black & was working the drive thru window, i saw her peeping the interaction from afar, the employee i had the poor interaction was making drinks (curly afro bob) she had the most funky attitude oh my goodness, policing how i ORDERED my...read full review
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company in Matteson is highly praised for its friendly and professional staff, creating a welcoming and positive environment for customers. Visitors often mention the staff’s knowledge, attentiveness, and genuine friendliness, which make each visit enjoyable. The store is kept very clean, and employees are attentive to customer needs, such as bringing drinks to sitters and checking if they are okay. The store manager is recognized for training staff well and fostering a motivated team that provides excellent service. Customers appreciate the positive energy and personal touches, like asking for names during the drive-thru, which adds a friendly, personal feel to the experience. Many reviewers highlight the consistent quality of drinks, especially mentioning the “LARGE ICED COFFEE,” and the tasty chocolate & pistachio loaf available for purchase. The atmosphere is relaxed, with some visitors enjoying hours of work or reading while sipping their coffee. Overall, this Starbucks is seen as a well-managed, clean, and friendly place that offers great service, making it a favorite spot for regular customers. The staff’s dedication and the store’s welcoming environment turn a simple coffee run into a satisfying and positive experience, even during busy or challenging times.