Arby's
815 Charleston Ave, Mattoon
(217) 234-7035
Recent Reviews
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Food came out extraordinarily fast - Fries weren't as hot as they could be, but the service was lovely, place was clean & the Jamocha milkshake was excellent.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef, Curly Fries
I went through one min before they closed and they were so nice about it
Atmosphere: 4
Food: 5
Service: 5
Not as good as I used to be
If you are handicapped, don't come here. The handicap parking spot is at the end, and if you have a wheelchair you won't be able to get up the step. There isn't enough room if cars park in front of the little area to get up. Also, the self-serve drink area floor was wet and slippery.
Atmosphere: 2
Food: 4
Service: 4
Excellent fresh sandwiches and fast service.
Atmosphere: 5
Food: 5
Service: 5
Well for starters we decided to dine in and everything was laid back. The cashier was very friendly and very sociable also the food was fresh, hot and very good! Also the shakes were spot on 😋 This place was very clean and you could see the team work to keep it that way this is by far the BEST Arby's I have eaten at!!! I wish I could remember the cashier's name but this was on Friday May 23rd @7:30 also the rest of the crew you deserve a Big Thank You too!!! Keep It Up!!!
Atmosphere: 5
Food: 5
Service: 5
Good food n quickly served
Atmosphere: 5
Food: 5
Service: 5
Loved the brisket sandwiches! This location has the cleanest restrooms I've ever seen in any fast food restaurant!
Atmosphere: 4
Food: 5
Service: 5
I ordered a roast beef and cheddar and when I got my sandwich, there was no cheese or Arby’s sauce on it and when I went back up there to tell them, it wasn’t right the manager was completely rude about it and was giving me attitude
Food is great but there shake machine is always broke. If it's broke they need to put that on the app during that time so I don't have to have upgrade to a large drink instead for the same price of the shake when it's not actually what I want.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I asked for a roast beef, add cheddar and received a roast beef with a SLICE of cheese AND bacon. After repeating myself 3 times. I have been up for 9 hours without eating and this is what I get when I get off of work.
I received a printed receipt for my order that I need for company expense reimbursement. The only problem is that you can't read it. It appears on the receipt to be a 3 dollar purchase instead of 13, When I inquired about a reprint for a cleaner copy I was very promptly told "no, this printer is broke, that one is broke and so that one over there is the only one we have and so it is what it is." I asked again, "is there no other way of receiving a legible receipt for my order?" Again, I was told no, it is what it is and that is all they can do for me. Horrible customer service experience...
Atmosphere: 3
Food: 4
Service: 1
Table needs cleaning.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Curly Fries, Roast Beef
The double beef and cheddar with curly fries is always a hit
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Loaded Curly Fries, Curly Fries, Roast Beef, Arby's Signature Sandwiches, Half Pound Beef 'N Cheddar
I ate late,but they were still courteous and had big smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
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