Jimmy John's

900 Charleston Ave, Mattoon
(217) 258-6400

Recent Reviews

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Geno

45 min. For two sandwiches. More cars left than they waited on. That's at 1:30. Not again. Arbys right across street

Atmosphere: 1

Food: 2

Service: 1

Jenny G

Watched the guy i paid in the drive thru not change his gloves he was wearing while taking my payment and using cash register, go over and make my sandwiches wearing same gloves. Gross. What's the point in the gloves then? I'd rather use your bare hands and just wash them in between.

Atmosphere: 1

Food: 1

Service: 1

Chuck Shortridge

Worst Jimmy Johns I've ever ordered from. Took 41 minutes to get my sandwich out the door, then 30 minutes to deliver it. It is one mile to my house. My toasted sandwich was cold and soggy and my drink had almost no ice left. This place is full of either lazy or incompetent employees. Or both. For the price I spent on a sandwich, bag of chips, and a watered down drink, I could have got an 8 ounce filet at Alamo steak house. This place sucks.

Atmosphere: 1

Food: 1

Service: 1

Brandon Thompson

Better than the other “sub” sandwich shop.

Atmosphere: 5

Food: 5

Service: 5

David

I love Jimmy Johns, but I will not be ordering from this location again. Almost evertime I oder from them either an item I ordered is missing food or a sandwich is missing ingredients. This time it was a loaf of french bread. How do you forget something that literally is larger that the bag itself? And calling them does no good. I ordered potato salad onetime didn't receive it and called. An hour later I called because they had not come back to give me the item as they said when I called them. They left the potato salad infront of my door with not even so much as a knock. Avoid this location until someone at the company decides to actually start caring at this store.

Food: 5

Service: 1

Brenton Brummet

Ordered my food at 12:09 and didn’t get it until 1:05. Was updated at 12:26 saying that it was on the way. I live 5 blocks from the store. Terrible service.

Atmosphere: 1

Food: 3

Service: 1

Hillary Lebrecht

Food is amazing, workers are nice. But, they either need to hire more drivers, or not offer delivery if it's going to take over an hour to deliver every single time we order. Management needs to do something.

Atmosphere: 1

Food: 5

Service: 1

Sarah Douglas

Great food, but don't expect to "freak" if you buy it from this location. It took 1 hour for them to deliver 1 cold cut sandwich to me and I live about a mile away. Had a similar experience several months back. I have even ordered pickup from them and was standing there waiting for a while. It wasn't always this way so I'm not sure what changed. It's just par for the course at this location. I love Jimmy Johns, but will drive to Charleston Jimmy Johns if I really want it.

Montana Rogers

When I pulled up to the window, the male that took my order was not very happy or excited to be there and you could tell in his voice. I order, pull up to the window and pay. I leave with my ultimate porker sandwich and my cookie. I get back to work and my sandwich had like 2 pieces of meat on it, and a lick of Mayo. Didn't fill me up at all because of the lack of meat. Very disappointing.

Atmosphere: 1

Food: 3

Service: 2

Chicago Local

Love to pick up. Delivery in a small town isn’t going to be fast. Just go grab it. This one has a drive through. Skinny chips & a sprite; free after 2pm with a sandwich.

Atmosphere: 5

Food: 5

Service: 5

Kenzey Eastman

i will never be ordering from here again. i placed a delivery order at 10:45 am said it was on its way by 11:05 and just got here. it is currently 11:53. meaning it took them a whole hour to deliver one sandwich to me. i am perfectly fine with waiting but when they have it posted on the building that they are “freaky fast” it’s frustrating.

Atmosphere: 1

Food: 2

Service: 1

Meghan Whitten

Best Jimmy John's there is!

Atmosphere: 5

Food: 5

Service: 5

Coen Shafer

Ordered food called and they said it was out for delivery. After wait another 30 minutes I cancelled my order. I wait a 1 1/2 hours total so spend $20 and never receive anything.

Service: 1

Briar Smith

If you don't mind waiting 1.5-2 hours for a cold cut sandwich delivered, this place is fine. This JJ's does not offer the freaky fast service.

Food: 3

Service: 1

Mollie Winn

I ordered before they even opened for a noon delivery and they were still late. They always are. By the time it gets here my lunch break will be over 🙄

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