McDonald's

Name: McDonald's
Address: 103 Dettro Dr, Mattoon, Illinois, 61938, US
Telephone: (217) 235-6438
Price range: $
Rating: 2.5

$ • Fast Food, Burgers, Coffee Shops

Hours:
103 Dettro Dr, Mattoon
(217) 235-6438

Menu Order Online

About McDonald's

The McDonald's restaurant offers a mixed experience. The Filet-O-Fish is sometimes served on a stale bun instead of the normal steamed bun, and the fish can be overcooked. The service can also be inconsistent, with some staff using excessive endearments. The crew needs improvement, and the restaurant often has cleanliness issues. The ladies restroom has been reported as very dirty, with no toilet paper and no improvement noted even hours apart. Additionally, the ice cream machine has been out of service for a couple of months, leaving customers without ice creams or frappés. However, management has been understanding and provides food to customers in need. Staff were described as professional and polite, and while the food is sometimes satisfactory, the overall environment is considered uninviting and sterile. The soda dispenser consistently delivers the right mix, but the fries are often deemed too greasy.