I never never been served a pizza in a paper bag before…. Pizza wasn’t don’t in the middle and was burnt on the outside.
Gutter-Gear
Best pizza in Mattoon, Illinois! No doubt about it. Monicals for life, son!
Zoey Losch
Food was good but their service was terrible. The server told my mom that he’ll “get to her when he gets to her” and we ended up getting a lot of stuff ourselves because he was hardly there. Also made everyone say their order twice? Wasn’t even busy either. Had our group of 10 and then 2 more groups of 2-3 people. Shouldn’t be that hard.
Sean Schermerhorn
Servers are nice. Food is unique.
Sherri Jamison
Pizza was good service was good as well
Terry L Hills
My group (12 to 15) gather a couple times a year and the staff takes extra care of us each time. They serve us at our table with big smiles.
I have debated on sharing this but 3rd time is not Charmed. I order takeout for my father who is in assisted living and take to him. He likes single pizza with mushrooms and Xtra sausage. The lady took my order via phone. Went to pick up and got to Dads and NO mushrooms and TWO sausages per slice. Really?!?!? Third time this has happened for takeout. Service is good when we EAT IN but what’s up with takeout!!! Oh yes, breadsticks were dry. WHY WHY is it a different experience eating in vs takeout. Hate to post this because Monicals is a Mattoon favorite!!! It’s on my short list now.
Atmosphere: 3
Food: 1
Service: 3
Mike Miller
I was told that I could not eat a Monicals pizza... IN MONICALS! I ordered online so I could not eat in. I don't have to ever go back either. So long monicals.
The last monicals pizza I had was still good gavevit a 4. 0 for service and 0 for atmosphere.
Food: 4
K-Mary Anne
First time eating here. Such a treat to happen upon this wonderful establishment!! Our server, DAWN, is a jewel! As 1st timers she recommended the Family Pleaser Special meal for 2. Your choice of pizza and toppings, 2 drinks, 2 salads. AND the French salad dressing is home-made. Superb flavor. We even used it as dip for our pizza. We will be back next time we're traveling in the Mattoon area! Thank you Dawn for wonderful service and delicious meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser
Melissa Hendrickson
This place was fantastic and was the best trip I've ever experienced here! They were on the ball! We had drinks and breadsticks within 15 mins of ordering!! ❤️ The pizza was great as well!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser, Hot Sicilian, Thin Crust Pizza, Pepperoni Pizza, Pepperoni and Cheese Pleaser, Family Pleaser Salad, Softdough Breadsticks
Recommended dishes: Family Pleaser, Thin Crust Pizza
Jamie Cameron
So good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser, Softdough Breadsticks
Christina Tschappat
I’d like to give 6 stars for service. Just a lovely time.
Kid-friendliness: The servers are the best and no one minds the kids having a good time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser
Tanya Mccleary
The food was amazing. Service was ok. Server literally brought the appetizer out minutes b4 the food. Before she brought the appetizer I asked about not getting our appetizer yet when the table next to us that had arrived after us and already had their pizza. Her response when I was about to cancel the appetizer was I just seen him take it out of the oven...um excuse me? You seen him take it out and yet it is up there sitting while you're doing much of nothing...definitely need better servers. Food was really good though.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Family Pleaser
Timothy Coffey
Absolutely the best pizza. Very crispy crust! I wish we had one of these in the Marion area!
I never never been served a pizza in a paper bag before…. Pizza wasn’t don’t in the middle and was burnt on the outside.
Best pizza in Mattoon, Illinois! No doubt about it. Monicals for life, son!
Food was good but their service was terrible. The server told my mom that he’ll “get to her when he gets to her” and we ended up getting a lot of stuff ourselves because he was hardly there. Also made everyone say their order twice? Wasn’t even busy either. Had our group of 10 and then 2 more groups of 2-3 people. Shouldn’t be that hard.
Servers are nice. Food is unique.
Pizza was good service was good as well
My group (12 to 15) gather a couple times a year and the staff takes extra care of us each time. They serve us at our table with big smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser, Thin Crust Pizza, Pepperoni Pizza, Softdough Breadsticks
I have debated on sharing this but 3rd time is not Charmed. I order takeout for my father who is in assisted living and take to him. He likes single pizza with mushrooms and Xtra sausage. The lady took my order via phone. Went to pick up and got to Dads and NO mushrooms and TWO sausages per slice. Really?!?!? Third time this has happened for takeout. Service is good when we EAT IN but what’s up with takeout!!! Oh yes, breadsticks were dry. WHY WHY is it a different experience eating in vs takeout. Hate to post this because Monicals is a Mattoon favorite!!! It’s on my short list now.
Atmosphere: 3
Food: 1
Service: 3
I was told that I could not eat a Monicals pizza... IN MONICALS! I ordered online so I could not eat in.
I don't have to ever go back either. So long monicals.
The last monicals pizza I had was still good gavevit a 4. 0 for service and 0 for atmosphere.
Food: 4
First time eating here. Such a treat to happen upon this wonderful establishment!! Our server, DAWN, is a jewel! As 1st timers she recommended the Family Pleaser Special meal for 2. Your choice of pizza and toppings, 2 drinks, 2 salads. AND the French salad dressing is home-made. Superb flavor. We even used it as dip for our pizza. We will be back next time we're traveling in the Mattoon area! Thank you Dawn for wonderful service and delicious meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser
This place was fantastic and was the best trip I've ever experienced here! They were on the ball! We had drinks and breadsticks within 15 mins of ordering!! ❤️ The pizza was great as well!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser, Hot Sicilian, Thin Crust Pizza, Pepperoni Pizza, Pepperoni and Cheese Pleaser, Family Pleaser Salad, Softdough Breadsticks
Restaurantji Recommends
Great food. Friendly staff.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Family Pleaser, Thin Crust Pizza
So good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser, Softdough Breadsticks
I’d like to give 6 stars for service. Just a lovely time.
Kid-friendliness: The servers are the best and no one minds the kids having a good time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser
The food was amazing. Service was ok. Server literally brought the appetizer out minutes b4 the food. Before she brought the appetizer I asked about not getting our appetizer yet when the table next to us that had arrived after us and already had their pizza. Her response when I was about to cancel the appetizer was I just seen him take it out of the oven...um excuse me? You seen him take it out and yet it is up there sitting while you're doing much of nothing...definitely need better servers. Food was really good though.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Family Pleaser
Absolutely the best pizza. Very crispy crust! I wish we had one of these in the Marion area!
Atmosphere: 5
Food: 5
Service: 5
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