Dunkin'

912 Winston Plaza, Melrose Park
(708) 344-6807

Recent Reviews

Sort by
Helen Jaramillo

12/26/2025 I went to buy a ice cream cake and no one knew how to write happy birthday on cake. Then, I took the cake drove to my house 20 minutes of drive and once I got home the cake was melting.
And to make it even worse the staff you had that day had a tired, frustrated face and with an attitude.

Atmosphere: 1

Food: 1

Service: 1

Daniela Castellanos

Lady calling herself a manager is always texting as she’s taking orders. My order is always wrong, can’t even get a decent coffee. My coffee didn’t taste right. It’s overly sweet. I said no sugar but because she’s too busy on her phone she can’t take the order correctly. I went to a different Dunkin yesterday, ordered the same way & it was delicious. Thanks for the $6 cup of diabetes.

Atmosphere: 1

Food: 1

Service: 1

john boyes

Lost my order. I ordered bagel toasted dark, it was like warmed up bread. I probably won’t go to this location again.

Atmosphere: 5

Food: 1

Service: 1

Lauryn Shields

Destiny at the front is so sweet and helpful every time we see her! please give her a raise she really deserves it :)

De'Anna Shields

give Destiny a raise, she’s the sweetest!

Atmosphere: 5

Food: 5

Service: 5

Izabella Camacho

This place is absolutely terrible I was just in here this morning and the front lady was very rude they got my drinks wrong and food wrong then when asked to fixed they had attitudes

Atmosphere: 1

Food: 1

Service: 1

Guadalupe T.

I came In for a mango smoothie today the girl that made it did not make it right. Taste like mango and ice only!!🤣 forgot to put the frozen yogurt!!!! Taste so nasty!!!! 👎🏽

Food: 1

Service: 1

Dianna

They turned off their lights as they saw us driving up and parked at 10:44pm

SomeEnviousPerson The Third Jr.

GLORIA IS ONE OF THE BEST EMPLOYEES (for me personally) SHE RECOGNIZES MY DRINKS AND ALWAYS MAKES THEM SO WELL COMPARED TO OTHER EMPLOYEES!

Atmosphere: 5

Food: 5

Service: 5

JustSomeRandomGuy The Third Jr.

GLORIA IS ONE OF THE BEST EMPLOYEES (for me personally) SHE RECOGNIZES MY DRINKS AND ALWAYS MAKES THEM SO WELL COMPARED TO OTHER EMPLOYEES!

Atmosphere: 5

Food: 5

Service: 5

luz

Horrible customer service.

john beran

It's a typical DD, you know what to expect. Good spot for a Coffee and Donut. DD is pretty reliable in delivering an average experience no matter the store.

Atmosphere: 2

Food: 3

Service: 3

Vanessa Sanchez

Great as always!

Atmosphere: 5

Food: 5

Service: 5

crufus

I must confess that I am feeling rather weary. I simply inquired if the item was indeed my order, and I was met with a rather unpleasant attitude from the employee. While I certainly understand the pressures of working in such an environment, I do believe it is important to refrain from displaying signs of frustration towards customers.

Atmosphere: 2

Food: 5

Service: 2

Andre Munson

If I could give a 0 star I would. This dukin is the worst location I have ever went to. I gave them plenty of chances before doing this review. No ice in my iced drink and wasn't made right.

Atmosphere: 1

Food: 1

Service: 1

Loading...