Dunkin'
912 Winston Plaza, Melrose Park
(708) 344-6807
Recent Reviews
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12/26/2025 I went to buy a ice cream cake and no one knew how to write happy birthday on cake. Then, I took the cake drove to my house 20 minutes of drive and once I got home the cake was melting.
And to make it even worse the staff you had that day had a tired, frustrated face and with an attitude.
Atmosphere: 1
Food: 1
Service: 1
Lady calling herself a manager is always texting as she’s taking orders. My order is always wrong, can’t even get a decent coffee. My coffee didn’t taste right. It’s overly sweet. I said no sugar but because she’s too busy on her phone she can’t take the order correctly. I went to a different Dunkin yesterday, ordered the same way & it was delicious. Thanks for the $6 cup of diabetes.
Atmosphere: 1
Food: 1
Service: 1
Lost my order. I ordered bagel toasted dark, it was like warmed up bread. I probably won’t go to this location again.
Atmosphere: 5
Food: 1
Service: 1
Destiny at the front is so sweet and helpful every time we see her! please give her a raise she really deserves it :)
give Destiny a raise, she’s the sweetest!
Atmosphere: 5
Food: 5
Service: 5
This place is absolutely terrible I was just in here this morning and the front lady was very rude they got my drinks wrong and food wrong then when asked to fixed they had attitudes
Atmosphere: 1
Food: 1
Service: 1
I came In for a mango smoothie today the girl that made it did not make it right. Taste like mango and ice only!!🤣 forgot to put the frozen yogurt!!!! Taste so nasty!!!! 👎🏽
Food: 1
Service: 1
They turned off their lights as they saw us driving up and parked at 10:44pm
GLORIA IS ONE OF THE BEST EMPLOYEES (for me personally) SHE RECOGNIZES MY DRINKS AND ALWAYS MAKES THEM SO WELL COMPARED TO OTHER EMPLOYEES!
Atmosphere: 5
Food: 5
Service: 5
GLORIA IS ONE OF THE BEST EMPLOYEES (for me personally) SHE RECOGNIZES MY DRINKS AND ALWAYS MAKES THEM SO WELL COMPARED TO OTHER EMPLOYEES!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible customer service.
It's a typical DD, you know what to expect. Good spot for a Coffee and Donut. DD is pretty reliable in delivering an average experience no matter the store.
Atmosphere: 2
Food: 3
Service: 3
Great as always!
Atmosphere: 5
Food: 5
Service: 5
I must confess that I am feeling rather weary. I simply inquired if the item was indeed my order, and I was met with a rather unpleasant attitude from the employee. While I certainly understand the pressures of working in such an environment, I do believe it is important to refrain from displaying signs of frustration towards customers.
Atmosphere: 2
Food: 5
Service: 2
If I could give a 0 star I would. This dukin is the worst location I have ever went to. I gave them plenty of chances before doing this review. No ice in my iced drink and wasn't made right.
Atmosphere: 1
Food: 1
Service: 1
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