Neveria Arcoiris Melrose Park

I am a regular here and decided to stop in yesterday. Every time I come the ladies are usually welcoming. Today when I arrived, customers and employees treated my boyfriend and I as if we didn’t belong there. No one greeted us ,but one young lady standing at the door. From the moment we walked in the entire store went silent. Everyone’s eyes were on us in a look of confusion. By the time we were ready to order, the young lady at the door noticed no one attempted to serve us and walked behind the counter. After she took our order, the entire time we waited everyone continued to look at us. The owner proceeded to come from behind the counter to speak with her customers and stared at us as well. I never leave reviews, but the owner and her staff should know how they made us feel. I will mention we are African American and the entire store were Hispanic. I have never experienced this here or thought I would. We usually love this place, but left with a very disturbing experience.

Atmosphere: 1

Service: 1

All products are extremely sweet

Atmosphere: 3

Food: 4

Service: 5

Well, to begin with, first the attitude of the girls is not very good, bad attitude and I will never return to this place...they need other staff who actually like to work in general, not only with men, receiving them with attention...I ordered a corn and they were giving me an eskite...do they not know the names of things...

The service was good, and the food was delicious

Saint love

Awesome variety! Kind service.

Atmosphere: 5

Food: 5

Service: 5

100% recommendable

Atmosphere: 5

Food: 5

Service: 5

Delicioso todo tiene un toque especial 100% recomendado

The food is delicious, the atmosphere is adorable, they are very attentive to details and they are very respectful. It is my favorite place to go with my children.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Esquites, Abuela Hot Chocolate Watermelon Coconut Bubblegum & Pina Colada Palettas, Mangoneada, Caspacho, Escamocha

I saw a lot of reviews about bad customer service. Every time I come the ladies are sweet and attentive. Food was great and so was the service. The atmosphere is adorable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Diablitos, Cheetos, Mangoneada

Try to call more them 10 times and never answer they to put a order no one answer I had to get out drive to the store and see they were just talking and the phone just ring and ring and they don't answer bad customer services. I took my phone and call when I was in side and I was the only person inside and the phone just ring and ring and no one answer I just turn and walk away Never again.

Atmosphere: 1

Food: 1

Service: 1

I can’t lie the food is really good. . The only thing is they charge extra for everything and they are super rude about it…

Atmosphere: 1

Food: 4

Service: 1

Decided to stop here after picking up my son.. now our go to place!! Ice cream is superb! Nachos w/peppers amazing!! Banana splits!! So much goodness in this location! I’ll definitely be trying elotes next !! The fresh fruit is also great!!!! While it is a little pricey it’s definitely good!

Atmosphere: 5

Food: 5

Service: 5

Decided to stop here after picking up my son.. now our go to place!! Ice cream is superb! Nachos w/peppers amazing!! Banana splits!! So much goodness in this location! I’ll definitely be trying elotes next !! The fresh fruit is also great!!!! While it is a little pricey it’s definitely good!

Atmosphere: 5

Food: 5

Service: 5

good service ??