GO THERE TO GET SOME ICED COFFEE AT 7PM AND THEY ARE CLOSED!!! UNREAL! NEEDS NEW MANAGEMENT OR OWNERS. DONT ACCEPT COUPONS
Atmosphere: 1
Food: 3
Service: 1
ed omar
Stop selling Stale Donuts!Today around 7am Two of my employees bought 2 dozens and both are Stale!
Atmosphere: 1
Food: 1
Service: 1
Sam Klauba
Frequently get my order wrong. They are rude. Store is dirty.
Johnny O
These people are unbelievable. Was in line and ordered 3 coffees, when I got to the window to pay I asked if they would add 2 donuts to my order. The person in the window said I would have to go around and get back in line in order to add 2 donuts to my order! Unbelievably lazy and miserable! If you don’t like your job go find something else to do, preferably something not dealing with people or in any kind of service to people.
Atmosphere: 1
Food: 1
Service: 1
Clarice FLOWERS
It was very clean enviroment with good service
Atmosphere: 5
Food: 5
Service: 5
Steve Tuminello
Great
Atmosphere: 5
Food: 5
Service: 5
Collin Gilarski
I like this Dunkin’ Donuts because there are good workers and they are great with customers service skills and they are nice a close by so I have nothing but good things to say about
Atmosphere: 5
Food: 5
Service: 5
bilandshark
Honestly, how hard is it to get an espresso order right!! Went there multiple times. Had to repeat my simple one drink order 3X. And they still got it wrong!Twice in a row!!!And on Free Donut day. Insisted they were out of Donuts. They weren’t!!!This location sucks.
Atmosphere: 1
Food: 1
Service: 1
Ken Price
The food is good, the store is always filthy.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Bagels
Rick Doerr
Do yourself a favor and go to the gas and wash Dunkin’s, better owners. These are clearly ran by people who don’t care. They have messed up my orders numerous times, and can’t make a coffee to save their life.
Can’t get an order right coffee is like water. Also don’t understand English or something would not recommend to go here.
Nadine Wozniak
They were way to busy talking amongst themselves instead of taking care of the drive
Food: 2
Service: 1
Kendy Shewu
Be aware: ALWAYS check your order! Including drinks! This has happened to me a few times now that it has become a pattern: today for example I ordered 2 sausage egg and cheese on a begal, and when I get home it was 2 egg and bacon! In prior incidents I just assumed it was an error because they are so busy, and they have gotten better since my last review, but now I am convinced it's done on purpose! I went this morning probably around 6:45, the place was practically deserted, and yet again half of my order was not what I asked for! Now I believe they do this in the hope that you are too busy to turn back and confront them, and sure enough I am cause we are running to a 8am game in Plainfield!To the business: this is not the way to do business. You should be ashamed of yourself for such practice. If you don't like what you do, change your line of business and spare the customer of such horrible service!
James Hinkley
Was told by the girl at the drive thru that they cannot place 2 seperate orders at the drive thru and you would have to come back around for the 2nd one. In addition, they also charge you 75 cents for no ice in a medium cold brew. I want to clarify the worker was very pleasant and helpful when we asked why we were charged extra, that being said this experience has sullied my expectations of a "convenient" coffee shop.
Shannon P.
Ever since the tall Indian guy started working here they make you pay for a full drink but only give you three quarters of one!!! This Duncan used to be the best.... But when you ask for the rest of your coffee that you paid for this guy tells you that their protocol is to not fill the cup all the way up to give you a full drink that you paid for. All the good employees are disappearing or are pushed to the back and these new ones are ruining the store!!!!! Oh and this guy likes to yell at you through the speaker in the Drive-Thru telling you to pull up when there is nowhere for you to pull up to because no one has moved!!!!
GO THERE TO GET SOME ICED COFFEE AT 7PM AND THEY ARE CLOSED!!! UNREAL! NEEDS NEW MANAGEMENT OR OWNERS. DONT ACCEPT COUPONS
Atmosphere: 1
Food: 3
Service: 1
Stop selling Stale Donuts!Today around 7am Two of my employees bought 2 dozens and both are Stale!
Atmosphere: 1
Food: 1
Service: 1
Frequently get my order wrong. They are rude. Store is dirty.
These people are unbelievable. Was in line and ordered 3 coffees, when I got to the window to pay I asked if they would add 2 donuts to my order. The person in the window said I would have to go around and get back in line in order to add 2 donuts to my order! Unbelievably lazy and miserable! If you don’t like your job go find something else to do, preferably something not dealing with people or in any kind of service to people.
Atmosphere: 1
Food: 1
Service: 1
It was very clean enviroment with good service
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
I like this Dunkin’ Donuts because there are good workers and they are great with customers service skills and they are nice a close by so I have nothing but good things to say about
Atmosphere: 5
Food: 5
Service: 5
Honestly, how hard is it to get an espresso order right!! Went there multiple times. Had to repeat my simple one drink order 3X. And they still got it wrong!Twice in a row!!!And on Free Donut day. Insisted they were out of Donuts. They weren’t!!!This location sucks.
Atmosphere: 1
Food: 1
Service: 1
The food is good, the store is always filthy.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Bagels
Do yourself a favor and go to the gas and wash Dunkin’s, better owners. These are clearly ran by people who don’t care. They have messed up my orders numerous times, and can’t make a coffee to save their life.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Can’t get an order right coffee is like water. Also don’t understand English or something would not recommend to go here.
They were way to busy talking amongst themselves instead of taking care of the drive
Food: 2
Service: 1
Be aware: ALWAYS check your order! Including drinks! This has happened to me a few times now that it has become a pattern: today for example I ordered 2 sausage egg and cheese on a begal, and when I get home it was 2 egg and bacon! In prior incidents I just assumed it was an error because they are so busy, and they have gotten better since my last review, but now I am convinced it's done on purpose! I went this morning probably around 6:45, the place was practically deserted, and yet again half of my order was not what I asked for! Now I believe they do this in the hope that you are too busy to turn back and confront them, and sure enough I am cause we are running to a 8am game in Plainfield!To the business: this is not the way to do business. You should be ashamed of yourself for such practice. If you don't like what you do, change your line of business and spare the customer of such horrible service!
Was told by the girl at the drive thru that they cannot place 2 seperate orders at the drive thru and you would have to come back around for the 2nd one. In addition, they also charge you 75 cents for no ice in a medium cold brew. I want to clarify the worker was very pleasant and helpful when we asked why we were charged extra, that being said this experience has sullied my expectations of a "convenient" coffee shop.
Ever since the tall Indian guy started working here they make you pay for a full drink but only give you three quarters of one!!! This Duncan used to be the best.... But when you ask for the rest of your coffee that you paid for this guy tells you that their protocol is to not fill the cup all the way up to give you a full drink that you paid for. All the good employees are disappearing or are pushed to the back and these new ones are ruining the store!!!!! Oh and this guy likes to yell at you through the speaker in the Drive-Thru telling you to pull up when there is nowhere for you to pull up to because no one has moved!!!!