McAlister's Deli

11215 W Lincoln Hwy, Mokena
(779) 324-5766

Recent Reviews

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While the food was enjoyable as always, the experience was negatively impacted by the behavior of the staff at the ordering desk, this evening. One of the employees was speaking loudly and using inappropriate language, which created a disruptive atmosphere. It felt more like a casual hangout rather than a professional setting, and it made it difficult for my family to enjoy our meal. I hope this can be addressed to ensure a more pleasant dining experience for all guests.

Atmosphere: 1

Food: 4

Service: 1

Kathleen OSullivan

We arrived at 1118. Looked at the menu. Order taken at 1124. They open at 1030. The soup I ordered they were out of. So changed to redbeads n rice, with salad. Its all young kids all talking . No coffee made, my soup was not even warm. We were the only customers in the place. And they want tips? Ridiculous.

Atmosphere: 3

Food: 1

Service: 1

Charlie Hall

Ordered delivery from their site for a family game night. Less than half the order actually showed up. When we called they told us they realised they had our food still and we could come pick up the rest, despite paying delivery fee and tip. We had been having a few drinks so asked for a refund instead. They said they werent able to do that or send someone else to deliver it. We have to call to speak to a manager at a later date to figure it all out. They kept the food and they kept all the money.

Brian D

Felt like the place was run however they felt like. I seemed to be an inconvenience to want to place an order.

Atmosphere: 3

Food: 4

Service: 2

mohammad murrar

Wait time

Atmosphere: 1

Service: 1

Brandon Madsen

This Mcallister's has forgotten my desserts multiple times on delivery orders and has not refunded my money when asked for a refund. I would not order here ever again.

Service: 1

TMccSr3799

The preparation of the food that I had became accustomed to, was lacking considerably. I'll try another location, before I ever patronize them again.
👊🏾😡

Atmosphere: 4

Food: 2

Service: 4

Samuel Mote

Food was decent but not amazing. The serrvice was rather slow (it took about 45 minutes to get our food) and the hostess was a bit rude. They really seemed to prioritize the drive through and ignored any customers coming inside. Honestly probably won't be returning again. Don't recommend going unless you don't have anything else going on that day.

Atmosphere: 2

Food: 3

Service: 2

Nameless

I was picking up an order at this place and there were only 3 people working
All teenagers btw
And they didn’t respect my time
It was supposed to be ready at 11:03 but I picked it up at 11:15
And the whole time they were all screwing around not really caring that someone is waiting for his order
And it turned out the order was ready for some time but they didn’t give it to me until I asked
I was literally standing there for more than 10 minutes

Atmosphere: 1

Food: 1

Service: 1

Calena Sepsis

the cashier noah was amazing and had very good service. he helped me with the menu a lot.

Atmosphere: 5

Food: 5

Service: 5

Erik Johnson

They changed the veggie sandwich. 🤷🏻‍♂️

Atmosphere: 1

Food: 1

Service: 1

Stephanie Howard

I enjoyed my ham sandwich, and potato salad also the sweet tea was really good!

Atmosphere: 1

Food: 1

Service: 1

Kalista Balenciaga

Lupe she’s so nice and funny definitely recommend her!!

Atmosphere: 5

Food: 5

Service: 5

Katie Irving

The staff were incredibly professional, friendly and hardworking! They were consistently wiping up tables to create and clean and welcoming atmosphere, and went above and beyond with service to make sure we left with a great impression. Thanks!

Atmosphere: 5

Food: 5

Service: 5

Keri Perillo

I guess it's my fault for placing an order an hour before they closed. Ultimate nachos with extra chili (that I paid for and never got). No cheese sauce. Oh, and the chili I got was cold like it came out of the fridge. By the time I realized all this, they were closed smh. Had to come home, heat up the little bit of chili that I got, rummage through my cabinets for nacho cheese sauce. Not impressed.

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