Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
3941 41st Ave Dr, Moline
(309) 277-0172
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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12/16/23: Moline, Illinois Chipotle
Three employees running the front line removed the cheese, sour cream and guacamole from the line because customers weren't leaving them tips. Customers had to order their food to pick up and leave a tip if they wanted those items. Also, brown rice was hard and undercooked and chicken was burned. Terrible customer service and even making complaints didn't get anywhere. Won't be visiting this Chipotle ever again.
Never going there again. The service has always sucked, but never this bad.
Told them I’m ordering three to go orders. They let me place my first order of tacos and a bowl, but when I went to order a second order of tacos, I was told by the manager that they only have 9 shells left and need to save them for online customers who may order tacos. The manager then continued to argue with me about how it’s not stupid that I would need to place an online order for the second...read full review
Waited a full 30 extra minutes for my order. No apology offered. Terrible customer service and experience. Will not be back to this location. 0/10 stars. Employees were completely lethargic and unbothered by the lack of service.
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
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Chipotle Mexican Grill is a popular restaurant known for its fresh and healthy Mexican-inspired cuisine. The establishment offers a variety of customizable options, including bowls, burritos, tacos, and salads, allowing customers to create their perfect meal.
Customers praise the restaurant for its generous portions and value for money, with one reviewer noting that getting a bowl and two side burritos is a more cost-effective option than ordering two full burritos. The food is consistently described as "great," with the steak bowls being a particular favorite.
The restaurant is praised for its welcoming atmosphere and accessible location. Customers appreciate the efficient service and the ability to customize their orders to their liking, making Chipotle a reliable and enjoyable dining experience. The customer service is often described as "amazing," with staff being "super nice" and accommodating.
Despite an isolated incident involving a misunderstanding over dietary needs, the restaurant is generally commended for its efforts to ensure a positive dining experience for all customers.