I tried calling in, was put on hold for 20 minutes. Decided to order online and pick up. While waiting I noticed the young lady answering the phone putting people on hold and never picking the phone back up. Laughing and talking with her co workers. Very unprofessional to leave people on hold.
Erica
I placed 2 orders here and I didn’t realize until it was too late that it was spoiled. It had a really bad metallic taste and smelled really bad. It was also slightly discolored(darker). I instantly felt sick after the 1st bite which is what prompted me to examine the whole order. Several pieces were spoiled with the exception of a few that didn’t have the smell. I can’t imagine not knowing that it was spoiled prior to cooking it because the odor became pretty strong .Update to response: I most certainly do know what spoiled food smells like and food poisoning feels like , I’m a Nurse in addition to being serve safe certified so there is no knowledge to seek. I still have the order and it will be returned today. It had a pungent odor and metallic like taste. Why would I give you 1 star on food but 5 stars on service makes no sense. I’m only documenting my experience in which I usually do rather good or bad . Based upon a few previous reviews although not many I’m not the only or first person that this has happened to. In addition my order was 2 four piece wing dinners since it was previously stated that I didn’t state what I ordered .
Atmosphere: 5
Food: 1
Service: 5
Carol Pasteris
Beyond excellent!!
Aaron Chinn
Finally made it to Harold's... They do not disappoint. I grabbed wings, perch and fries, it's not expensive, it's not fancy or complicated, it's just straight forward, to the point, good fish and chicken. I'd put this one step higher than JJ Fish and Chicken. I suggest ordering ahead because it does take a few minutes to get orders out because everything is made to order (well worth the wait)
I love this harolds. Always delicious, sometimes they don't have their delicious cole slaw.
Atmosphere: 5
Food: 5
Service: 5
Brianna McClendon
Food decent but the older lady that works here attitude is disgusting
Mr Courtney Carpenter
They dont accept Apple PayZelle is an option, but you must have a real bank account to use Zelle, is what I was told……
Atmosphere: 5
Food: 5
Service: 1
Diamond Williams
I called to place a order the owner picked up and was take my order the older lady i work with was ask her prices and she told me the price and said i have to go n hung up I called back twice to cancel the order that she take of mine no answer which was at 10am they had the nerve to call back at 12:50pm talking about am i still Coming to get the order so unprofessional..
Service: 2
Mase
I don’t like giving bad reviews but last night was the last time I will be there. I called in to place an order and whoever took my order had it right over the phone. I always get sauce on my food I came in yesterday got home and it was only sauce on my fries. I asked was there a way for them to remake the food due to it not being made right. I owner told me it was no so I told him just give me my money back for the food. He wanted to argue and show out in front of people back in my days I would have went off cursing and acting stupid but I stayed calm until he gave me my money. Hey tried to tell me it was sauce on the food I explained it was no sauce on the food and his worker just put that on there when I walked in the restaurant I don’t like playing games with people when it comes to my food. He keeps waving his hand all over my food at that point I don’t want it he showing out for his customers inside the restaurant saying it’s doesn’t make sense u wanna bring the food back and it has sauce on it just playing a game. I told the man I have no need to get back out my house to come and argue about something that was wrong. The tickets says no sauce very unpleasant and very unprofessional. Something is wrong with him and his lying workers the woman had just put the sauce on there making it seem like it was sauce on the food. I just won’t come back. I’m not about to argue with no one when it comes to my food. He told me he couldn’t remake it I have been coming there for a min spending lots of money I will never be back. He was very rude and I was like give me my money back that it that’s all. Saying something is not adding up i was like don’t ever in your life try and say something is wrong with me something is wrong with u and your lying employees I will never be back so I agree with someone of u all it’s horrible when u try and support a black business and they wanna play games well I’m not the one to play games with. Trust me all he was gone do is call monee when it got out of hand I feel like I handled it well and spent my money else where
Ordered got there and no food.
Atmosphere: 1
Service: 1
Great experience at Harold’s food was hot fresh made to order. Great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Fried Chicken, Mild, Wings
Good food. Great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Fried Chicken, Catfish
First time there, and I loved it. I asked to fry chicken hard, and they did. What was really great was, when your food is ready, they page you.
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh, workers are friendly & very personable. This is definitely my to go to Harold’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender Meal, Fried Chicken, Wings
I tried calling in, was put on hold for 20 minutes. Decided to order online and pick up. While waiting I noticed the young lady answering the phone putting people on hold and never picking the phone back up. Laughing and talking with her co workers. Very unprofessional to leave people on hold.
I placed 2 orders here and I didn’t realize until it was too late that it was spoiled. It had a really bad metallic taste and smelled really bad. It was also slightly discolored(darker). I instantly felt sick after the 1st bite which is what prompted me to examine the whole order. Several pieces were spoiled with the exception of a few that didn’t have the smell. I can’t imagine not knowing that it was spoiled prior to cooking it because the odor became pretty strong .Update to response: I most certainly do know what spoiled food smells like and food poisoning feels like , I’m a Nurse in addition to being serve safe certified so there is no knowledge to seek. I still have the order and it will be returned today. It had a pungent odor and metallic like taste. Why would I give you 1 star on food but 5 stars on service makes no sense. I’m only documenting my experience in which I usually do rather good or bad . Based upon a few previous reviews although not many I’m not the only or first person that this has happened to. In addition my order was 2 four piece wing dinners since it was previously stated that I didn’t state what I ordered .
Atmosphere: 5
Food: 1
Service: 5
Beyond excellent!!
Finally made it to Harold's... They do not disappoint. I grabbed wings, perch and fries, it's not expensive, it's not fancy or complicated, it's just straight forward, to the point, good fish and chicken. I'd put this one step higher than JJ Fish and Chicken. I suggest ordering ahead because it does take a few minutes to get orders out because everything is made to order (well worth the wait)
Atmosphere: 4
Food: 5
Service: 5
Good chicken fast service. Very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
I love this harolds. Always delicious, sometimes they don't have their delicious cole slaw.
Atmosphere: 5
Food: 5
Service: 5
Food decent but the older lady that works here attitude is disgusting
They dont accept Apple PayZelle is an option, but you must have a real bank account to use Zelle, is what I was told……
Atmosphere: 5
Food: 5
Service: 1
I called to place a order the owner picked up and was take my order the older lady i work with was ask her prices and she told me the price and said i have to go n hung up I called back twice to cancel the order that she take of mine no answer which was at 10am they had the nerve to call back at 12:50pm talking about am i still Coming to get the order so unprofessional..
Service: 2
I don’t like giving bad reviews but last night was the last time I will be there. I called in to place an order and whoever took my order had it right over the phone. I always get sauce on my food I came in yesterday got home and it was only sauce on my fries. I asked was there a way for them to remake the food due to it not being made right. I owner told me it was no so I told him just give me my money back for the food. He wanted to argue and show out in front of people back in my days I would have went off cursing and acting stupid but I stayed calm until he gave me my money. Hey tried to tell me it was sauce on the food I explained it was no sauce on the food and his worker just put that on there when I walked in the restaurant I don’t like playing games with people when it comes to my food. He keeps waving his hand all over my food at that point I don’t want it he showing out for his customers inside the restaurant saying it’s doesn’t make sense u wanna bring the food back and it has sauce on it just playing a game. I told the man I have no need to get back out my house to come and argue about something that was wrong. The tickets says no sauce very unpleasant and very unprofessional. Something is wrong with him and his lying workers the woman had just put the sauce on there making it seem like it was sauce on the food. I just won’t come back. I’m not about to argue with no one when it comes to my food. He told me he couldn’t remake it I have been coming there for a min spending lots of money I will never be back. He was very rude and I was like give me my money back that it that’s all. Saying something is not adding up i was like don’t ever in your life try and say something is wrong with me something is wrong with u and your lying employees I will never be back so I agree with someone of u all it’s horrible when u try and support a black business and they wanna play games well I’m not the one to play games with. Trust me all he was gone do is call monee when it got out of hand I feel like I handled it well and spent my money else where
Food: 1
Service: 1