McDonald's

Name: McDonald's
Address: 1134 N Main St, Monmouth, Illinois, 61462, US
Telephone: (309) 734-6701
Price range: $
Rating: 3.3

$ • Fast Food, Burgers, Coffee Shops

Hours:
1134 N Main St, Monmouth
(309) 734-6701

Menu Order Online

About McDonald's

McDonald's offers a mixed dining experience. The food is generally decent, with some customers praising the freshness of fries and the quality of burgers, fries, and the McChicken sandwich. The day shift is often noted for friendly and accurate service, and the staff has been described as the friendliest of any McDonald's visited. It is considered a great place to stop on a road trip. However, some issues have been reported, such as slow service sometimes taking up to 5 minutes to get assistance, and the atmosphere being bleak and quiet, resembling a library with no art on the walls or people in the booths. The interior is mostly grey and beige, with a modern and minimalistic style that lacks bright colors and fun characters. Customers have expressed frustration with the removal of $1 drinks of any size and the loss of self-service fountains, which made getting drinks more convenient. The drive-thru is often confusing, with mistakes like delivering sweet tea instead of unsweetened tea, which can be problematic for customers with specific dietary needs. Overall, while the food quality remains good, the service and atmosphere have room for improvement.