This review is for the cashier Marcos working 4/13 2:40 pm. Hopefully management acknowledges his hard work. It was pretty busy in there but he held it down and had a great attitude, nice guy.
Service: 5
Todd Hayward
Food and Service are fine, but PLEASE replace the broken menu screen in the drive through!!!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Mac, Double Cheeseburger
Jennifer Ceriale
It's McDonald's... but always check your bag when you go through the drive-thru as we have NEVER had a time they did not mess up our order at this location. They are consistent in that sense.
Atmosphere: 4
Food: 4
Service: 2
Lece Hernandez
2-3-24 i ordered a Big Mac meal in the drive thru. Once we got to the second window the lady was very rude and asked us to pull forward. After waiting 15 min my meal the lady comes walking from the side of the building not the front door in which we were parked by. Hands me the food for my fries to be ice cold and hard my Big Mac was ice cold messy with a burned hard top bun. How am i waiting for cold food. Higher ups need to come in and do a revamp to this location. It’s going down
Atmosphere: 1
Food: 1
Service: 1
Lauren Nichols
I went through the drive thru and there was nobody ahead of me but yet it's still took almost 10 minutes to get my food at 1140am. nd when I did get my food. There were problems but. t of course I didn't notice until I was almost at work so it was too late to do anything about it. I dumped my meal and went somewhere else. I got a diet instead of a regular Coke. The fries had 0 salt on them and the burger was mushy. I would continue driving down the road to the other McDonald's in Skokie, if you really want something from here. I've eaten at a lot of McDonald's, and this is probably one of the worst ones. Either the owner needs to start caring more or needs to get a new manager.
Atmosphere: 2
Food: 1
Service: 1
Yuridia Dorantes
This morning I'm when to buy breakfast for me and my kids. I ordered 2 burritos, and one of them have mold inside the birruto, so disgusting plus manager is so bad. It's really bad.
Food: 1
Service: 1
Matt Pluss
After waiting for 20 minutes in the drive thru 1-25-24, 7:40 am-ish (they have double lanes but were taking one car at a time alternating lanes), i finally placed my order, a simple #6 with a coke, get to the casher who asked "what was my order" after taking it less then 30 sec before hand(fair enough it was busy) so i told him a #6 with a coke, then he asked "what is that?" I mean seriously. Now i have to do their job for free? Service is a joke for the price and quality of the "food" and based on the cashiers incompetence leads me to believe management isn't that far behind. On the bright side, because of this interaction, i will no longer ordering from any McDonalds ever again due to the very poor customer service throughout the whole organization
Service: 1
Ed M
Nice place to stop when you're hungry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
Kevin Ashley
My food was hot & fresh and the service was fast & friend. Clean & calm
Atmosphere: 4
Food: 4
Service: 4
Shyann Boggs
I was dining at this location with my fiance and overheard coworkers in the back being racist toward a group of Asian people in the store I'm quoting what was said THE WHOLE POPULATION OF CHINA JUST LEFT, THEY ARE THE REASON FOR THE COVID PANDEMIC. I asked to see the Manger about this and turns out the man who said this is the manager. His name was Chase I think I overheard them say it when I asked for the manager and when I confronted him he tried to lie and say his name was John. Its either Chase or Chris but he was working the night of November 19th of 2023 at 8:30 pm. He is a disgusting human and whoever can say something that way toward customers should be fired!
I always go to this location, the staffs here are nice except for the African American lady and I think that she's the manager at that time, I'm asking her nicely and she acted so rude. If she's having a bad day, she should not bring it in her job. Be professional and I think she's lacking of it.
Service: 1
Kirk P
Service was cold, food was warm.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Hashbrown
Shane Utton
Busy mcdonalds...looks understaffed but killing it. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Z.
i ordered 2 ice cream but they only gave me one and started to get mad after I showed them my receipt show them that I got 2 ice cream and they tried calling the cops on me after them tell me to leave to place and I did but never got the 2 ice cream do not recommend you to come hete
Johnny Kelly
Worst McDonald's I've been to in a long time. The Big Mac meat was undercooked and cold. Dr. Pepper was awesome though lol ?
This review is for the cashier Marcos working 4/13 2:40 pm. Hopefully management acknowledges his hard work. It was pretty busy in there but he held it down and had a great attitude, nice guy.
Service: 5
Food and Service are fine, but PLEASE replace the broken menu screen in the drive through!!!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Mac, Double Cheeseburger
It's McDonald's... but always check your bag when you go through the drive-thru as we have NEVER had a time they did not mess up our order at this location. They are consistent in that sense.
Atmosphere: 4
Food: 4
Service: 2
2-3-24 i ordered a Big Mac meal in the drive thru. Once we got to the second window the lady was very rude and asked us to pull forward. After waiting 15 min my meal the lady comes walking from the side of the building not the front door in which we were parked by. Hands me the food for my fries to be ice cold and hard my Big Mac was ice cold messy with a burned hard top bun. How am i waiting for cold food. Higher ups need to come in and do a revamp to this location. It’s going down
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru and there was nobody ahead of me but yet it's still took almost 10 minutes to get my food at 1140am. nd when I did get my food. There were problems but. t of course I didn't notice until I was almost at work so it was too late to do anything about it. I dumped my meal and went somewhere else. I got a diet instead of a regular Coke. The fries had 0 salt on them and the burger was mushy. I would continue driving down the road to the other McDonald's in Skokie, if you really want something from here. I've eaten at a lot of McDonald's, and this is probably one of the worst ones. Either the owner needs to start caring more or needs to get a new manager.
Atmosphere: 2
Food: 1
Service: 1
This morning I'm when to buy breakfast for me and my kids. I ordered 2 burritos, and one of them have mold inside the birruto, so disgusting plus manager is so bad. It's really bad.
Food: 1
Service: 1
After waiting for 20 minutes in the drive thru 1-25-24, 7:40 am-ish (they have double lanes but were taking one car at a time alternating lanes), i finally placed my order, a simple #6 with a coke, get to the casher who asked "what was my order" after taking it less then 30 sec before hand(fair enough it was busy) so i told him a #6 with a coke, then he asked "what is that?" I mean seriously. Now i have to do their job for free? Service is a joke for the price and quality of the "food" and based on the cashiers incompetence leads me to believe management isn't that far behind. On the bright side, because of this interaction, i will no longer ordering from any McDonalds ever again due to the very poor customer service throughout the whole organization
Service: 1
Nice place to stop when you're hungry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
My food was hot & fresh and the service was fast & friend. Clean & calm
Atmosphere: 4
Food: 4
Service: 4
I was dining at this location with my fiance and overheard coworkers in the back being racist toward a group of Asian people in the store I'm quoting what was said THE WHOLE POPULATION OF CHINA JUST LEFT, THEY ARE THE REASON FOR THE COVID PANDEMIC. I asked to see the Manger about this and turns out the man who said this is the manager. His name was Chase I think I overheard them say it when I asked for the manager and when I confronted him he tried to lie and say his name was John. Its either Chase or Chris but he was working the night of November 19th of 2023 at 8:30 pm. He is a disgusting human and whoever can say something that way toward customers should be fired!
Service: 1
Restaurantji Recommends
I always go to this location, the staffs here are nice except for the African American lady and I think that she's the manager at that time, I'm asking her nicely and she acted so rude. If she's having a bad day, she should not bring it in her job. Be professional and I think she's lacking of it.
Service: 1
Service was cold, food was warm.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Hashbrown
Busy mcdonalds...looks understaffed but killing it. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
i ordered 2 ice cream but they only gave me one and started to get mad after I showed them my receipt show them that I got 2 ice cream and they tried calling the cops on me after them tell me to leave to place and I did but never got the 2 ice cream do not recommend you to come hete
Worst McDonald's I've been to in a long time. The Big Mac meat was undercooked and cold. Dr. Pepper was awesome though lol ?
Atmosphere: 2
Food: 1
Service: 3