Stopped in to the Morton Baskin Robbins for an ice cream cake. Stood for several minutes waiting on someone to check me out. It's always nice to stand there as they look at you but don't acknowledge you. I guess their inappropriate conversation with several cuss words was more important. SMH.
Atmosphere: 1
Food: 4
Service: 1
Terry W.
I would not eat or drink anything from this place. Low quality on everything I ordered. Service was slow. Do you self a favor and find somewhere else.
Lucas B.
I've gone to this Dunkin' for years now. Never had an issue and the line is almost always short for the drive-thru. Highly recommend.
kitkatlover !
Arrived at 7:20 pm on a Monday. The sign still says open, lights are on, people are inside. The door is locked. The maps say open till 9.
Matt M.
It's just an ok location! There is no happy hour at this location!!!!!! I repeat no happy hour from 2-4 pm at this location! I prefer the location in north Normal, Illinois! I ordered a Carmel craze medium latte and with the app it was 3 dollars instead of 5.49! Make sure you order or pay with the app for the special offers! The latte was really sweet but it was good!! Love a good ice cold Dunkin coffee on a hot day!! This location also offers baskin robbins ice cream!
Nikk Ogle
Definitely would not recommend their ice cream cakes. Tasted stale and the cake part was incredibly dry and crumbly even after letting it thaw for awhile. I’m not sure what it was but something was incredibly off. Spent $43 for a cake (that seemed smaller than what I ordered) that hardly got touched at a work party. It was that bad ? Save your money lol. I called and spoke with an assistant manager or team lead and just wanted them to be aware that something may have been off in that batch so they don’t run into a similar issue like this. I would hate for that to had been some child’s birthday cake oof? She said “sorry” but just seemed very annoyed that I was calling she came off very rude. Definitely not a good experience and wouldn’t recommend. Again, save your money lol
Brittany Barnes
Went into Dunkin this morning and like most mornings it's busy, that's to be expected. But the workers were very rude and then they gave my son the wrong donut so I said something nice when they handed me my drink that they gave him the wrong one, the manager looked at me then snatched the bag and got him what he wanted but when we where walking out he said it still was not the one he asked for but he would eat it anyways.
Neal Cleary
It is a dinkin donuts coffee shop as well. I got coffee it was good
Stacey S
This Baskin Robbins closes at completely random times. The only notice is handwritten signs taped to the windows. Really frustrating when you've already told your kids you're going for ice cream. Sorry kids, I guess no one wants to work today.
Stopped by for my regular strawberry banana smoothie this am 9/25/22 only to be told sorry we are cleaning the machine. I'm not a manager but, shouldn't this be done at closing?? Let's not be like Mc Donalds with sorry the machine is down.
Venture Lover
Not a friendly service on our visit. Not a single thank you, or smile, for our group of four. Very slow service, for being the only ones there too. We had to wait at register for the help to finish doing nothing, before taking our order.
Roch B.
"You're never fully dressed, without a SMILE" And this staff is fully dressed. Bright and happy at the ungodly morning hours. Speedy service on my espresso drink with nice 'n rich flavors popping. Toasty warm pastry items. It's coffee, not rocket surgery or brain science. Drink up some of those smiles. This DDDelivers!
Angi Scott
Good coffee, slow service. Even woth order ahead I have to ask where my order is. The young lady was quick to make my drink and very polite.
Nathan M.
Outside of terrible employees and service, I happened to order online here way before 9:00PM (closing time) and it seems they decided to close almost an hour and a half early even though there were no posted updates to indicate an earlier closing time. When I ordered on the app it said they were opened until 9 as well. Literally wasted $16!!
Stopped in to the Morton Baskin Robbins for an ice cream cake. Stood for several minutes waiting on someone to check me out. It's always nice to stand there as they look at you but don't acknowledge you. I guess their inappropriate conversation with several cuss words was more important. SMH.
Atmosphere: 1
Food: 4
Service: 1
I would not eat or drink anything from this place. Low quality on everything I ordered. Service was slow. Do you self a favor and find somewhere else.
I've gone to this Dunkin' for years now. Never had an issue and the line is almost always short for the drive-thru. Highly recommend.
Arrived at 7:20 pm on a Monday. The sign still says open, lights are on, people are inside. The door is locked. The maps say open till 9.
It's just an ok location! There is no happy hour at this location!!!!!! I repeat no happy hour from 2-4 pm at this location! I prefer the location in north Normal, Illinois! I ordered a Carmel craze medium latte and with the app it was 3 dollars instead of 5.49! Make sure you order or pay with the app for the special offers! The latte was really sweet but it was good!! Love a good ice cold Dunkin coffee on a hot day!! This location also offers baskin robbins ice cream!
Definitely would not recommend their ice cream cakes. Tasted stale and the cake part was incredibly dry and crumbly even after letting it thaw for awhile. I’m not sure what it was but something was incredibly off. Spent $43 for a cake (that seemed smaller than what I ordered) that hardly got touched at a work party. It was that bad ? Save your money lol. I called and spoke with an assistant manager or team lead and just wanted them to be aware that something may have been off in that batch so they don’t run into a similar issue like this. I would hate for that to had been some child’s birthday cake oof? She said “sorry” but just seemed very annoyed that I was calling she came off very rude. Definitely not a good experience and wouldn’t recommend. Again, save your money lol
Went into Dunkin this morning and like most mornings it's busy, that's to be expected. But the workers were very rude and then they gave my son the wrong donut so I said something nice when they handed me my drink that they gave him the wrong one, the manager looked at me then snatched the bag and got him what he wanted but when we where walking out he said it still was not the one he asked for but he would eat it anyways.
It is a dinkin donuts coffee shop as well. I got coffee it was good
This Baskin Robbins closes at completely random times. The only notice is handwritten signs taped to the windows. Really frustrating when you've already told your kids you're going for ice cream. Sorry kids, I guess no one wants to work today.
best Baskin-Robbins
Restaurantji Recommends
Stopped by for my regular strawberry banana smoothie this am 9/25/22 only to be told sorry we are cleaning the machine. I'm not a manager but, shouldn't this be done at closing?? Let's not be like Mc Donalds with sorry the machine is down.
Not a friendly service on our visit. Not a single thank you, or smile, for our group of four. Very slow service, for being the only ones there too. We had to wait at register for the help to finish doing nothing, before taking our order.
"You're never fully dressed, without a SMILE" And this staff is fully dressed. Bright and happy at the ungodly morning hours. Speedy service on my espresso drink with nice 'n rich flavors popping. Toasty warm pastry items. It's coffee, not rocket surgery or brain science. Drink up some of those smiles. This DDDelivers!
Good coffee, slow service. Even woth order ahead I have to ask where my order is. The young lady was quick to make my drink and very polite.
Outside of terrible employees and service, I happened to order online here way before 9:00PM (closing time) and it seems they decided to close almost an hour and a half early even though there were no posted updates to indicate an earlier closing time. When I ordered on the app it said they were opened until 9 as well. Literally wasted $16!!