Went in at lunch to get the buffet. They had no salad bar out and only a single pizza, after waiting several minutes they brought out a couple of single topping pizzas. I asked about the salad bar and was told that they would make me a salad and bring it out but by the end of my meal I never got it and the server never came back to the table.
Very disappointing and not worth the money spent.
Dave Cline
Went in at lunch to get the buffet. They had no salad bar out and only a single pizza, after waiting several minutes they brought out a couple of single topping pizzas. I asked about the salad bar and was told that they would make me a salad and bring it out but by the end of my meal I never got it and the server never came back to the table.
Tina Hipsher
5/7/25 - thought we'd give pizza hut a try being that it's under new management - worst experience ever dining in! Employees yelling, cussing (f bombs), horrible atmosphere. We left, didn't eat, and will never go back!
B Still
Grate place to eat and there buffet is back
JonMichael Deisher
Pizza Hut needs a direct line to the Mt.Carmel branch. Calling to place a order and being bounced around to numerous people. Most of which can't speak English is a nightmare.
Robert Coates
I’m done with this hole. 2x orders were short. Asked for light sauce and it was soaked with sauce. Etc etc. hopefully you will remove Mount Carmel Pizza Hut from your fast food options
So had a comment from the “owner” requesting the additional information on this order. Posted receipt and haven’t heard anything back which proves that they just don’t care about the service people are receiving.
Atmosphere: 1
Food: 1
Service: 1
Julie Fleming
My family loves pizza hut. Wanted to drive almost an hour to let kids have it. I called the Mt Carmel store many times over 3 hr period. After over 45 min total on hold, finally get answer. Once I started to ask, he put me back on hold. I guess I won't bother at this location again with the terrible service.
Rylee Knowles
Takes over an hour to get order had to call multiple lines. No communication.
Atmosphere: 1
Service: 1
J Knox Bolmer
Too much money paid out for 2 of the most greasy medium pizzas I've ever had. Quality of pizza and breadsticks is very poor for the money paid out. Over 60 for 2 medium 2 topping pizzas and an order of breadsticks. No wonder Pizza Hut's are closing. Our family will never go back!
Food: 2
Steph Powell
The people were very friendly and gave us the promotional discounts.. it took awhile for us to get food.
Ordered hand-tossed sausage and mushroom. Pizza was OK, nothing special. Has been years since we had eaten a Pizza Hut Pizza, but we both felt that it had not changed. Waitress was attentive. Atmosphere left a lot to be desired. Warmer bags and supplies stacked on the salad bar, dirt and dead flies on our windowsill, crumbs visible in the seats, multiple bottles of parmesean cheese (3), hot peppers (3), salt (2), and pepper (2) on our booth table (able to seat four). Water leak in ceiling at the checkout area.
Atmosphere: 2
Food: 3
Service: 4
Bobbi Brown
This place isn't what it used to be 😢
Atmosphere: 3
Food: 4
Service: 4
M Matthews
I've ordered from here a total of 4 times and of those 1 was a good experience. The shop often closes long before their scheduled time, even going so far to cancel orders without any notice. If this wasn't the only chain pizza in town I'm sure they would be out of business by now.
Atmosphere: 1
Food: 3
Service: 1
chris mitchell
Isaiah hung up on me three times in a damn row tonight and I'm a long time customer. All I was trying to do was talk to the damn manager. To hell with Pizza
Atmosphere: 1
Service: 1
Steven Harms
Made a delivery about an hour ago an no one's has pick it up bc they only use door dash mf I'm hungry
Went in at lunch to get the buffet. They had no salad bar out and only a single pizza, after waiting several minutes they brought out a couple of single topping pizzas. I asked about the salad bar and was told that they would make me a salad and bring it out but by the end of my meal I never got it and the server never came back to the table. Very disappointing and not worth the money spent.
Went in at lunch to get the buffet. They had no salad bar out and only a single pizza, after waiting several minutes they brought out a couple of single topping pizzas. I asked about the salad bar and was told that they would make me a salad and bring it out but by the end of my meal I never got it and the server never came back to the table.
5/7/25 - thought we'd give pizza hut a try being that it's under new management - worst experience ever dining in! Employees yelling, cussing (f bombs), horrible atmosphere. We left, didn't eat, and will never go back!
Grate place to eat and there buffet is back
Pizza Hut needs a direct line to the Mt.Carmel branch. Calling to place a order and being bounced around to numerous people. Most of which can't speak English is a nightmare.
I’m done with this hole. 2x orders were short. Asked for light sauce and it was soaked with sauce. Etc etc. hopefully you will remove Mount Carmel Pizza Hut from your fast food options
So had a comment from the “owner” requesting the additional information on this order. Posted receipt and haven’t heard anything back which proves that they just don’t care about the service people are receiving.
Atmosphere: 1
Food: 1
Service: 1
My family loves pizza hut. Wanted to drive almost an hour to let kids have it. I called the Mt Carmel store many times over 3 hr period. After over 45 min total on hold, finally get answer. Once I started to ask, he put me back on hold. I guess I won't bother at this location again with the terrible service.
Takes over an hour to get order had to call multiple lines. No communication.
Atmosphere: 1
Service: 1
Too much money paid out for 2 of the most greasy medium pizzas I've ever had. Quality of pizza and breadsticks is very poor for the money paid out. Over 60 for 2 medium 2 topping pizzas and an order of breadsticks. No wonder Pizza Hut's are closing. Our family will never go back!
Food: 2
The people were very friendly and gave us the promotional discounts.. it took awhile for us to get food.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Ordered hand-tossed sausage and mushroom. Pizza was OK, nothing special. Has been years since we had eaten a Pizza Hut Pizza, but we both felt that it had not changed. Waitress was attentive. Atmosphere left a lot to be desired. Warmer bags and supplies stacked on the salad bar, dirt and dead flies on our windowsill, crumbs visible in the seats, multiple bottles of parmesean cheese (3), hot peppers (3), salt (2), and pepper (2) on our booth table (able to seat four). Water leak in ceiling at the checkout area.
Atmosphere: 2
Food: 3
Service: 4
This place isn't what it used to be 😢
Atmosphere: 3
Food: 4
Service: 4
I've ordered from here a total of 4 times and of those 1 was a good experience. The shop often closes long before their scheduled time, even going so far to cancel orders without any notice. If this wasn't the only chain pizza in town I'm sure they would be out of business by now.
Atmosphere: 1
Food: 3
Service: 1
Isaiah hung up on me three times in a damn row tonight and I'm a long time customer. All I was trying to do was talk to the damn manager. To hell with Pizza
Atmosphere: 1
Service: 1
Made a delivery about an hour ago an no one's has pick it up bc they only use door dash mf I'm hungry
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