Went to take a sip of my iced coffee and found a hair wondering inside my drink disappointed
Ivone Leonatti
The Coupon Celebrate National Coffee Day Free medium hot or iced coffee with purchase doesn’t worked in the moment of my transaction and don’t was appliqued! The Dunkin’s Virtual Agent, don’t send me a email with the case resolution, nothing about my case, the coupon in my transaction order doesn’t was appliqued!
Atmosphere: 4
Food: 4
Service: 4
Lauren Teal
Lovely team that serviced us today. Friendly and seemed to get along with each other and the customers. I recommend this location. The Energy refresher was awesome, the bagel was fresh, and the doughnuts were good.
Atmosphere: 5
Food: 5
Service: 5
Vincent Rodriguez
Well I just ordered a latte, bagel w/cream cheese. Opened my bag to find the napkins and sandwich with blood on them. Took it back to get a refund, and told the employee (they were nice!). Should have spoke with a manager but had to get to work. Probably wouldn't recommend this location.
Atmosphere: 1
Food: 1
Service: 3
Grace Mauro
so beyond disgusting. i found MULTIPLE hairs in my food. this location sucks. terrible customer service and always demanding extra money but can’t even do a simple task. also made my drink wrong.
Atmosphere: 1
Food: 1
Service: 1
Mary Mayberry
Great coffee Delicious donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
Caprice Fuentes
Daniel and dee/deen where awesome! They convinced me to try the new aioli hashbrown breakfast wrap via their suggestion today with my drink and were the heartbeat of the store during a mini rush. They were very professional and fast and me and my boyfriend had a wonderful experience because of their hard work! Will 100% return!
September Nine
Customer service here is horrible!! Send help asap
suboor rahman
This is third time getting ice coffee and they don’t fill it up completely.
This place sucks. July 14, 2025 est... 11:38 AM thw drive thru girl was just rushing us to get our order done. I order 4 Caramel and Cream but I only got Cream, what a waste of $4 dollars we spent.
Atmosphere: 2
Food: 1
Service: 1
John Wilson
The staff is super friendly at this location! It's always nice when the manager or owner steps up to take your order when they are busy! Awesome DD!
Atmosphere: 5
Food: 5
Service: 5
Miguel
Closed way before 9 not coming back again
Atmosphere: 1
Food: 1
Service: 1
N OB
They are friendly enough. I guess it depends on who you get.I think they struggle to find help, explains the teenagers that rarely get an order correct. Location is good and it still beats the Oakton drive thru location. Always check your order in the drive thru. I've yet to go when they actually remember the entire order.
Atmosphere: 3
Food: 3
Service: 3
Emma Williamson
Me and my girlfriend ordered 2 caramel creme iced coffees one with EXTRA caramel and the worker Nevaeh definitely followed through with the extra caramel along with providing a smile and a laugh and making my day. Best employee there for sure!!! Highly recommend giving her a tip when you order from there if she's working!!!!
Went to take a sip of my iced coffee and found a hair wondering inside my drink disappointed
The Coupon Celebrate National Coffee Day Free medium hot or iced coffee with purchase doesn’t worked in the moment of my transaction and don’t was appliqued! The Dunkin’s Virtual Agent, don’t send me a email with the case resolution, nothing about my case, the coupon in my transaction order doesn’t was appliqued!
Atmosphere: 4
Food: 4
Service: 4
Lovely team that serviced us today. Friendly and seemed to get along with each other and the customers. I recommend this location. The Energy refresher was awesome, the bagel was fresh, and the doughnuts were good.
Atmosphere: 5
Food: 5
Service: 5
Well I just ordered a latte, bagel w/cream cheese. Opened my bag to find the napkins and sandwich with blood on them. Took it back to get a refund, and told the employee (they were nice!). Should have spoke with a manager but had to get to work. Probably wouldn't recommend this location.
Atmosphere: 1
Food: 1
Service: 3
so beyond disgusting. i found MULTIPLE hairs in my food. this location sucks. terrible customer service and always demanding extra money but can’t even do a simple task. also made my drink wrong.
Atmosphere: 1
Food: 1
Service: 1
Great coffee Delicious donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
Daniel and dee/deen where awesome! They convinced me to try the new aioli hashbrown breakfast wrap via their suggestion today with my drink and were the heartbeat of the store during a mini rush. They were very professional and fast and me and my boyfriend had a wonderful experience because of their hard work! Will 100% return!
Customer service here is horrible!! Send help asap
This is third time getting ice coffee and they don’t fill it up completely.
Atmosphere: 5
Food: 2
Service: 1
Money hungry people, strong demand of tip
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place sucks. July 14, 2025 est... 11:38 AM thw drive thru girl was just rushing us to get our order done. I order 4 Caramel and Cream but I only got Cream, what a waste of $4 dollars we spent.
Atmosphere: 2
Food: 1
Service: 1
The staff is super friendly at this location! It's always nice when the manager or owner steps up to take your order when they are busy! Awesome DD!
Atmosphere: 5
Food: 5
Service: 5
Closed way before 9 not coming back again
Atmosphere: 1
Food: 1
Service: 1
They are friendly enough. I guess it depends on who you get.I think they struggle to find help, explains the teenagers that rarely get an order correct. Location is good and it still beats the Oakton drive thru location.
Always check your order in the drive thru. I've yet to go when they actually remember the entire order.
Atmosphere: 3
Food: 3
Service: 3
Me and my girlfriend ordered 2 caramel creme iced coffees one with EXTRA caramel and the worker Nevaeh definitely followed through with the extra caramel along with providing a smile and a laugh and making my day. Best employee there for sure!!! Highly recommend giving her a tip when you order from there if she's working!!!!
Atmosphere: 5
Food: 5
Service: 5
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