I live close to this DD, so it’s the one I go to. Sadly about 50% of the time I buy a coffee (caramel, hot or iced, with almond milk) it’s wrong. It might seem easy to call back every time they get my order wrong, but once I start work, I don’t have time to call them to tell them that it was wrong. Usually, there’s no caramel, but this last time, there was no coffee! Only milk and caramel. I threw it away and on my next purchase I told the manager of how these events have happened and that I just suck it up, but I thought this was too much. I asked for a free coffee, same as I always order to make up for the issues. The manager said, that she would only give me a latte, no caramel, no almond milk. This event inspired me to write this post, because the decent thing would have been to give me the coffee. I was just picking up a 30.00 order. But, no, she decided to be dismissive and very rude. This will be the end of my purchases in this DD, very disappointed.
Maricruz
I just placed and order with uber eats and my order was missing items, the coffee is horrible no sweetener added even though it was requested. Second time they mess up my order
Food: 1
Mariusz Folta
Great place, very friendly, fast service!
Atmosphere: 5
Food: 5
Service: 5
Sarah Clark
The staff is amazing and so kind.
Norb Pinkawa
Great coffee and avocado toast with bacon.
Atmosphere: 5
Food: 5
Service: 5
Oleg Grynenko
the worst espresso i've ever had.
Atmosphere: 4
Food: 4
Service: 3
Saalih Syed
"I visited Dunkin' this afternoon and was incredibly impressed by the staff. Their service was outstanding, the donuts were fresh and delicious, and the coffee quality was exceptional. The friendly and professional attitude of the afternoon staff made my day. Thank you, Dunkin'!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Jason Arevalo
will be back for more.
Manuel Arevalo
Very disgusting the guy who was preparing my drinks sneezed and covered his nose with his hand and didn't wash them and continued to make my drinks... that's disgusting.
Lovely staff! Always super, super nice to me, even when I'm a lil grumpy. ❤️
Day savers at this location! Give them all raises ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Rainbow Sherbet, Hash Browns
Zach Strittar
It’s right on the way to my work so I stop by frequently. Usually not very friendly but it’s early in the morning so I understand until today an employee in the drive thru was really rude and impatient. Surprising considering I was the only person in line and I’m always respectful calling everyone sir and ma’am. messed up my order Giving me a wake up wrap with just cheese and the tortilla. When I came back they told me that’s what I requested and argued with me I just opted for a refund. The manager did not help. wanted the money returned on my card and they just opted to give me a couple singles. will not return
Service: 1
Teresa Reyes
Crew is very Friendly and I highly recommend this place
MaryJane Grabowski
Friendly and fast service!
Atmosphere: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Bacon Egg and Cheese, Egg and Cheese
Susan Fichter
Wonderful atmosphere. A group of us go every Friday and Monday and the crew are all so kind and courteous.
Good Djob👍
I live close to this DD, so it’s the one I go to. Sadly about 50% of the time I buy a coffee (caramel, hot or iced, with almond milk) it’s wrong. It might seem easy to call back every time they get my order wrong, but once I start work, I don’t have time to call them to tell them that it was wrong. Usually, there’s no caramel, but this last time, there was no coffee! Only milk and caramel. I threw it away and on my next purchase I told the manager of how these events have happened and that I just suck it up, but I thought this was too much. I asked for a free coffee, same as I always order to make up for the issues. The manager said, that she would only give me a latte, no caramel, no almond milk.
This event inspired me to write this post, because the decent thing would have been to give me the coffee. I was just picking up a 30.00 order. But, no, she decided to be dismissive and very rude. This will be the end of my purchases in this DD, very disappointed.
I just placed and order with uber eats and my order was missing items, the coffee is horrible no sweetener added even though it was requested. Second time they mess up my order
Food: 1
Great place, very friendly, fast service!
Atmosphere: 5
Food: 5
Service: 5
The staff is amazing and so kind.
Great coffee and avocado toast with bacon.
Atmosphere: 5
Food: 5
Service: 5
the worst espresso i've ever had.
Atmosphere: 4
Food: 4
Service: 3
"I visited Dunkin' this afternoon and was incredibly impressed by the staff. Their service was outstanding, the donuts were fresh and delicious, and the coffee quality was exceptional. The friendly and professional attitude of the afternoon staff made my day. Thank you, Dunkin'!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
will be back for more.
Very disgusting the guy who was preparing my drinks sneezed and covered his nose with his hand and didn't wash them and continued to make my drinks... that's disgusting.
Restaurantji Recommends
Lovely staff! Always super, super nice to me, even when I'm a lil grumpy. ❤️
Day savers at this location! Give them all raises ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Rainbow Sherbet, Hash Browns
It’s right on the way to my work so I stop by frequently. Usually not very friendly but it’s early in the morning so I understand until today an employee in the drive thru was really rude and impatient. Surprising considering I was the only person in line and I’m always respectful calling everyone sir and ma’am. messed up my order Giving me a wake up wrap with just cheese and the tortilla. When I came back they told me that’s what I requested and argued with me I just opted for a refund. The manager did not help. wanted the money returned on my card and they just opted to give me a couple singles. will not return
Service: 1
Crew is very Friendly and I highly recommend this place
Friendly and fast service!
Atmosphere: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Bacon Egg and Cheese, Egg and Cheese
Wonderful atmosphere. A group of us go every Friday and Monday and the crew are all so kind and courteous.
Atmosphere: 5
Food: 5
Service: 5
Loading...