Papa Johns Pizza
1780 W Golf Rd, Mt Prospect
(847) 437-7272
Recent Reviews
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Slow service, waited over 20 minutes, no employee approached me, asked if my order was ready, got yelled at. Left without picking up order.
Your website said free delivery if I spent a certain amount of money. I made sure to hit that amount, even ordered a larger amount of wings to reach that goal, added a tip to the driver only to find out the people at papa johns knew nothing of it. Not ordering from here ever again.
Very bad experience !!!! They took order took my credit card numbers and never delivered pizza after 1 h waiting when I call they said I cancel my order which I never did !!! Menager hang up on me twice this is how thay treet costumers after 15 years !!!! Shame on You Mr Menager !!!!
Very clean and good service and everything is delicious
Atmosphere: 5
Food: 5
Service: 5
The DoorDash driver mixed up our orders and this store went above and beyond to get us a new pizza and fast.
Service: 5
Use to be good .. sad to c
Atmosphere: 1
Food: 1
Service: 1
These reviews are bullshit. This place is awesome, very clean, REALLY tasty food. Shoutout the two guys who were super helpful and gave awesome customer service
I placed an order through Uber Eats, but the driver failed to deliver my food. I was very upset and called to complain and request a refund, but I was given the runaround. Consequently, I contacted the store to see what could be done. My order consisted of garlic-parmesan breadsticks, a medium buffalo chicken pizza, and 10 boneless wings. I explained my issue with the order never arriving. The cashier, who had numerous tattoos, was very apologetic about the situation and contacted Uber to determine why this happened and what could be done to resolve it. He managed to secure a refund for my order and informed me that if I could come to the store, he would remake my entire order and give me credit to use at a later time. I cannot be more satisfied with this individual's service. He went above and beyond. Thank you very much.
Atmosphere: 5
Food: 5
Service: 5
I've never had any issues ordering from this location, whether it has been carry out or delivery. Today's order for some reason was especially good. Great value too with the large 2 topping, side and 2 liter for $24.
Atmosphere: 5
Food: 5
Service: 5
I feel like this is happening more and more at this location. I ordered a xl pizza... and I expect a xl pizza. NOT A XL BREADSTICK. The pizza was like 60٪ pizza 40% crust and that's being generous. I complained about this last time and all I got was a replacement large pizza ... even when I paid for a xl pizza.... not to mention this time around I got someone else's order. I didn't check when I left. When I called and and asked for a manager, I was told there's no manager on duty and I'd get a call back. It's been 3 full days and still no phone call... very disappointed
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
Better pizza better ingredients papa johns ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, 14 Inch Epic Stuffed Crust Create Your Own Pizza, Breadsticks, Boneless Wings
The manager is very rude and the papa bites those don’t look good . I returned it and got one more after I waiting 15 mins. This is more worst one . I don’t prefer this location any more
Atmosphere: 1
Food: 1
Service: 1
Be aware of not honest employees!!! I purchased medium pizza, and the employee purposely added 2 garlic sause without asking me if I wanted something extra, to increase his sales and not give me a receipt. When I got home, I noticed that I was extra charged for something that I had never purchased.
Atmosphere: 1
Food: 3
Service: 1
Very poor service I waited fifteen minutes for the cashier to talk on the phone , I am not happy with their service .
Atmosphere: 1
Service: 1
I had my other delivery and when it the driver got the it was missing little butter Specie I called the Store and they told me that i never order anything i from that Store I never got my pixie and i never got my money back
Food: 1
Recommended dishes: Hawaiian Pizza
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