Subway
30 & 36 E Northwest Hwy, Mt Prospect
(847) 259-9999
Recent Reviews
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Rude stuff
Service: 1
Krishna helped my wife & I have an incredible veggie pizza today. Also, he hand-crafted a veggie patty footlong by placing the veggies in a neat way. Enjoyed today’s dinner and highly recommend this Subway!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty 640 Cals
Chris was very friendly and store was clean
Really good
Atmosphere: 5
Food: 5
Service: 5
I had an expired coupon and the nice guy still accepted it. I am very thankful for his service.
Atmosphere: 5
Food: 5
Service: 5
The person behind the counter was helpful. The food was as I expected. They only have a few select choices if you have a coupon.
Atmosphere: 5
Food: 5
Service: 5
Decent place to have a good sandwich
And the artists are so nice
Atmosphere: 5
Food: 5
Service: 5
Loved the service ?
And what a great sandwich I had "just wow" ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Grilled Chicken, Italian B M T Footlong Regular Sub, Grilled Chicken 6 Inch Regular Sub
Lady who were serving me my churro barely spoke English, I am not saying that it is her fault, instead I mean that the service could be better, she didn’t properly fried the dish I ordered.
Atmosphere: 1
Food: 1
Service: 1
Threatening to call cops cause I was in the bathroom for 20 minutes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Asked for a sandwich and she gave me what she wanted me to have. Then I asked what kind of meat is that she didn't know. How the heck you preparing sandwiches and don't know the name of the meats...explains it all.
Parking: Not the place to stop at
Food: 1
Service: 1
the workers were very nice - place closes not at 9 but at 10 pm (as said on door), when I came, the place was very
Atmosphere: 5
Food: 4
Service: 5
Hispanic woman at work is so
Atmosphere: 1
Food: 1
Service: 1
This has always been my go to Subway, and I've never had any issues. However, this last time was a terrible experience. I placed an order for two footlong sandwiches on the app. When I went to pick up my order, I gave them my name and they said there was no order with that name. I showed them my order, and the order was right behind the counter with my name at the top. I was a little bit annoyed, but I was willing to look past it. When I got home, I opened the bag to find that the two sandwiches had their toppings swapped. I went back to the restaurant to tell them what happened, and I brought the subs and the receipt, but they said there was nothing they could do. After trying for a couple minutes, they agreed to give me two six inches instead. But I paid for footlongs, and I told them that and showed them the receipt. After about ten minutes of just trying to get what I paid for, they rudely agreed. I work in a restaurant, so I'm very understanding when there's a mistake with my food. But I shouldn't have to argue with the staff just to get what I paid for. Absolutely terrible customer service, and I will not be returning to my once favorite Subway.
Atmosphere: 1
Food: 3
Service: 1
Sent my kid there. Order cost $11.09. kid gave $20. Got $7 back. Called restaurant and said.it was from change shortage. You'd think they would eat the $0.09 for a kid
I hear from others they were doing this.to kids even before the pandemic. Who wants to patronize a place that rips off kids?
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