Chili's Grill & Bar

Name: Chili's Grill & Bar
Address: 4511 Broadway St, Mount Vernon, Illinois, 62864, US
Telephone: (618) 244-4687
Price range: $
Rating: 3.4

$ • Tex-Mex, American, Bars

Hours:
4511 Broadway St, Mt Vernon
(618) 244-4687

Menu Order Online

About Chili's

Chili's Grill & Bar offers decent food, with some inconsistencies. The 3 for me promotion is a hit, providing good value for the price. Despite issues like bad lettuce in the Caesar salad, the attentive service helps to resolve problems. The restaurant has a clean environment and welcoming staff, making it a generally positive dining place. However, the location sometimes struggles with understaffing, which can affect the overall customer experience. Customers have noted long waits at the bar and slow service, especially when the staff appears distracted or busy chatting. The atmosphere can be loud and chaotic, making it less suitable for those seeking a quiet meal. One off-duty employee was seen sharing her day loudly, adding to the noise. The restaurant is not a low-calorie place and may not be ideal for dietary restrictions. Some guests have experienced being charged for games they never played, with signs of ongoing issues related to billing. Overall, when the service is good, visits can be enjoyable, but at times, the experience can be unpredictable.