Dunkin'
346 N Lake St, Mundelein
(847) 961-4544
Recent Reviews
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Dirty tables
Messy floors
Filthy bathroom
This place can do so much better
DOZEN doughnuts MIX!! 12 doughnuts MIX! They gave me a HALF a dozen doughnuts of the same doughnut. How can you mess up that much?!. Every time I come to this location I hope they are not under the influence because they mess up my order EVERY TIME I COME HERE! Happy to say its my last. I will save you guys from thinking to hard.
Service is awful. Dirty tables . The employees are not friendly. The drive threw takes a long time . I went inside, and it took even longer with no one in front of me.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Food is food, but come on, the drive thru lady that talks obnoxiously, I don’t like writing reviews but they have to do something about this, clearly the lady isn’t fluent in English and needs help, that’s the reason why she’s struggling on drive thru orders. Whoever is managing and hasn’t noticed this for months is clearly not doing a good job. Put the lady on a different task instead of the drive thru.
Atmosphere: 1
Food: 5
Service: 1
Store says open til 10 pm on google and the app even lets you place an order, yet they’re closed when you show up at 8 pm.
Atmosphere: 1
Food: 1
Service: 1
This store is the worst. They have a ton of problems. I will list issues I've had from different
visits. 1. Lady spoke zero english working the drive through. She didn't have a clue what she was doing. 2. The store repeatedly closes early
most recent ( 1/15/25)3. Employee tells me
the owner wants water milkshakes due to profit
It always needs to be re made.
4. A female employee was fighting with her boyfriend on the phone loudly and refused to help guests. I walked out.
5. They only seem to have 5 different flavors of ice cream.
6. The service is alway horrible.
7. They don't answer thier phone ever.
8. There is never a manager on duty.
This store should lose thier Franchise. Re name
It " loser donuts and ice cream"
No way should do they represent
Dunkin Donuts in a good way.
There is a problem 100% of the time
It's visited.
Atmosphere: 1
Food: 1
Service: 1
Went in and ordered a 6 dollar meal deal, no sandwich. Also, 5 hashbrowns. Really? Order gets messed up all the time. Don’t even bother with this place
The owner is a hard worker and I always feel they value there customers
Atmosphere: 5
Food: 5
Service: 5
Drive thrue order messed it up 3xs and still didn't get it right and then got mad they couldn't get it right
Food: 1
Service: 1
03/08/24 must be newer owners. They are very friendly and working hard and doing much better. My coffee has been fresh and the donuts are much better. Ham and cheese croissants are really good. Keep up the good work.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
We started with ice cream (Baskin Robbins) and I was surprised to find they had a dairy free option and it was yummy. Of course, everyone loved their flavor choice. We also got donuts for the morning and coffee. The service was great! Dunkin' never disappoints.
Worst sesame bagel I've ever had. Old tasting bagel and butter Is very freezer burt. For 4.27 I expect better. Not even one napkin. I will not return.
Atmosphere: 1
Food: 1
Service: 5
Oreo Blast, a delectable treat.
Atmosphere: 5
Food: 5
Service: 5
If you want your order wrong, or just plain tasteless this is the perfect store for you. Frozen food and terrible coffee.
Atmosphere: 1
Food: 1
Service: 1
Good place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Impossible Sausage Sandwich, Donuts, Bagels
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